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The Private Therapy Clinic Reviews

4.8 Rating 498 Reviews

99 %

of reviewers recommend The Private Therapy Clinic

Company Reviews

4.8

Based on 498 reviews


Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

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Email:

Lee@theprivatetherapyclinic.co.uk

The Private Therapy Clinic 5 star review on 5th December 2023

The Private Therapy Clinic 5 star review on 16th March 2022

The Private Therapy Clinic 5 star review on 21st March 2019

The Private Therapy Clinic 5 star review on 10th November 2017

The Private Therapy Clinic 5 star review on 24th January 2017

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A very positive experience which I would highly recommend to anyone who needs help and support. Over the years I have seen various therapist through the NHS and privately and none come close to the therapist I have worked with at the Private Therapy Clinic. Whilst the first session was used as an assessment I was surprised how quickly and accurately my therapist picked up on root causes and put a plan together using various therapy practices and techniques. It was very much a two- way discussion full of compassion, honesty and non-judgement. I was made to feel comfortable and at ease. As the sessions went on I really started to understand things which I had known for years but that had never been crystallized so well. The Clinic offers both face to face and Skype sessions which were an absolute blessing in the beginning when I could not make it into central London. The only adverse comments I would make are: Appointments sometimes start five minutes late and often requests are made for confirmed appointments to be changed a couple of days before. The electronic calendar system is also not always accurate or consistent but the accounts department are always up to date and are able to deal with queries quickly and efficiently. Harley Street offices: It would be of benefit to get a Receptionist who works directly for the Clinic to let people into the building and into the Private Therapy Clinic as sometimes you end up waiting in the cold outside as the Building Receptionist is not allowed to let you in and the therapists are busy finishing off their previous session. Most importantly a seated waiting area is in need. It is not ideal having to wait outside the Private Therapy Clinic in a tiny hallway. Not great if you suffer from panic attacks or anxiety. A waiting area would allow Clients to come in and get comfortable and relaxed before their session. Not the nicest of offices. Thank you for all your help and support. I would definitely recommend the Clinic.”

Posted 7 years ago

“Great therapists who are very happy to bend their schedules to meet your own. Very helpful. Most rooms are good. One is a little small but still works for the needs and good providing tea/water etc. Can't complain really!”

(Dr Kannika) - Posted 7 years ago

“So far, it has been really helpful! The clinic is very organised and get back to queries quickly.”

(Vjosa Hyseni) - Posted 7 years ago

“I feel comfortable and at ease and think treatment is really helping. The appointment system is sometimes confusing and sends conflicting messages through Google appointments.”

(Margery Parsons) - Posted 7 years ago

“The service was helpful and thorough.”

(Tamara Licht Musso) - Posted 7 years ago

“First impressions are all positive- the communication from the clinic is always very fast and efficient and they are quick to answer any queries. My therapist is very easy to talk to and it is a welcoming environment.”

(Dr. Daniela Rossi) - Posted 7 years ago

“I was a bit Hesitate at first, But I had a good first therapy for me, good communication that made me more open and comfortable.”

(Avesta Panahi) - Posted 7 years ago

“It was a good experience that really help me out with my issues, I felt very comfortable to talk about myself and the feedback was what I expected. Done it for the first time and will be back again to keep improving.”

(Dr. John Moran) - Posted 7 years ago

“It has been an interesting experience.”

Posted 7 years ago

“Tara is a very good counselor and the sessions she has conducted with my partner have really helped in the short space of time they have been working together The offices in Harley Street are not vey nice however and the late appointment no one was on reception and wasn't sure where to go”

Posted 7 years ago

“I recently have been involved in a major public transport accident, and I had my first consultation Dr. Becky , and I would recommend the her sessions .”

(Dr. Rebecca Spellman) - Posted 7 years ago

“I was greeted with very friendly staff who answered all my questions and were very helpful.”

(Dr. John Moran) - Posted 7 years ago

“Communication was eventually efficient although after the initial call to request an appointment it took over a week to receive a response. The appointment itself was positive.”

Posted 7 years ago

Thank you for your feedback and we are glad the appointment with us was positive - however we apologise on this exceptional occasion that it took a while to get back to you. Some of our Psychiatrists were away and it took us longer than normal to find out their next availability as we wanted to offer something earlier than what was showing on our calendar, apologies again for the inconvenience.

Posted 7 years ago

“Thanks for the timely help I needed at a price that I could afford.Both Dr Sarkar and Dr Iram are cordial and tried to help me in a compassionate way.The clinic is located at a very convenient place and easily accessible.Overall I am happy with the experience.”

(Iram Siddiqui) - Posted 7 years ago

“Acting on behalf of our client, we instructed Dr Aisha Ali of your Clinic. The service was good. Dr Aisha Ali responded very well to our communication and the report which we required on behalf of our client was produced sooner than expected, which was very good. We will use Dr Aisha Ali again on behalf of our clients. C Aigbokhan, Solicitor, Chris & Co Solicitors”

Posted 7 years ago

“Lovely room for one to one therapy.”

Posted 7 years ago

“I am finding my experience very helpful in trying to sort out my issues and aisha has been very friendly and professional and makes me feel very at ease which has helped. Thanks mark”

Posted 7 years ago

“My overall experience has been very good and helpful. However I find that the clinic could improve on communication, in terms of replying to emails.”

Posted 7 years ago

Hi Amanda, Thank you for your feedback and we're glad to hear you've found our services beneficial! We're sorry to hear though if you've had any trouble communicating with our clinic, we'll undergo an investigation on our end to see how this can be avoided in the future.

Posted 7 years ago

“My doctor has been understanding, thorough and motivating. As a new user of a therapy clinic, it's been a gentle and necessary intro to the process.”

(Dr Kannika) - Posted 7 years ago

“Good impression of the clinic. I'm satisfied with the support I get from my therapist. The only improvement I suggest is a waiting room to avoid standing outside in the corridor while waiting for the appointment to commence.”

Posted 7 years ago

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The Private Therapy Clinic is rated 4.8 based on 498 reviews