Printster.co.uk Reviews

4.7 Rating 18,888 Reviews
93 %
of reviewers recommend Printster.co.uk
4.7
Based on 18,888 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Printster.co.uk Reviews

About Printster.co.uk:

One of the UK's most popular online retailers of personalised gifts and fun party products, personalised face masks and much more!

Visit Website

Phone:

0330 223 2202

Email:

enquiries@printster.co.uk

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Super customer response and speed of service. Cannot fault Printster. It would be great if the software stopped people like me ordering products which say Keep Calm and (duplicated) ‘Keep Calm and ..message’- I am sure that I am not the only person to make this mistake. Overall very pleased. 😁
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Posted 4 months ago
Good service, decent quality. Thanks
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Posted 4 months ago
As described and shown on the photo. Quick delivery.
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Posted 4 months ago
Ordered 2 mugs, one of the mugs was wrong, It seems it was mixed up with another order. Contacted Printster and was promptly sent correct mug within 2 days. Apart from the mix up, no complaints.
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Posted 4 months ago
Overall mug was as designed and of a good quality print. The only down side was the heat change overlay was quite thin, meaning you could see the design underneath. Otherwise would be 5*
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Posted 4 months ago
Me like it 👍
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Posted 4 months ago
Great service. My only problem was trying to understand which side what would be printed. As it was, I got it wrong on this occasion.
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Posted 4 months ago
fabulous product, personalisation and delivery in very short timescale - well packaged (not over packaged). The quality seems good no complaints at all. I would caution that the price seems somewhat excessive still .. maybe the 15% off that offered on the next order will make me feel better :)
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Posted 4 months ago
ITS A MUG IT WAS ORDERED IT ARRIVED A FEW DAYS LATER NO AWARDS FOR DOING YOUR JOB CORRECTLY AS YOU SHOULD.
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Posted 4 months ago
easy to use site, good quality service and quick delivery!
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Posted 4 months ago
It was beautiful and lovely i feel its a bit expensive although when i started it says its an offer of 6 and when i finished after postage including its around 12 pound.postage is higher too a normal postage .over all i. Good as the purpose served but need tothink again next time due to price
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Posted 4 months ago
Brilliant mug would use this company again 👍🏻
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Posted 4 months ago
Happy with the purchase and it arrived on time.
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Posted 4 months ago
Brilliant you can choose just what you want on a mug, great colours, good value.quick and safe delivery. If anything could be negative it is that the mugs are a bit on the thick side and quite heavy to hold.
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Posted 4 months ago
Very good
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Posted 4 months ago
The quality of the products are excellent, they have a wide variety available. I would have marked them 5 stars, if it hadn’t been for the fact that they left 1 coaster from 2 separate orders. The errors were rectified swiftly 👌🏻
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Posted 4 months ago
Pleased with all your products but when I ordered personnelised christmas cards the ordering process was fine and easy but when I placed the orders you said an email of order confirmation would follow but not such email arrived consequently I have ordered the same product twice. Hope this is helpful !
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Posted 4 months ago
Hi there, thank you for your positive feedback and I'm sorry to hear your confirmation email wasn't received. I've checked and can see order confirmation and order dispatch emails were sent on our side for both of your orders. It may have gone into your spam/junk folder so it's worth checking there if you haven't already. If you ever need written confirmation of your orders, please get in touch with our team or register an account so that you can access past orders. Best, Rob
Posted 4 months ago
Very good quality product .. slight issue regarding colour chosen but was very quickly and satisfactorily resolved. Would definitely use them again.
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Posted 4 months ago
Fairly good company, got my order abit wrong but it’s fine. Room for improvement
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Posted 4 months ago
Very good service and quality, also very speedy and well packed. Was just a little disappointed that the design I like to use in the mugs section had been discontinued, so could not match it to some existing mugs. Apart from that, very pleased indeed.
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Posted 4 months ago
Printster.co.uk is rated 4.7 based on 18,888 reviews