Printster.co.uk Reviews

Name: Printster.co.uk
Address: Unit 5 Hemingway Center,Brunel Way,Bristol, ,, Unit 5 Hemingway Center,Brunel Way,Bristol, ,, Bristol
Rating: 4.68

4.7 Rating 21,307 Reviews

93 %

of reviewers recommend Printster.co.uk

4.7

Based on 21,307 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About Printster.co.uk:

One of the UK's most popular online retailers of personalised gifts and fun party products, personalised face masks and much more!

Visit Website

Email:

enquiries@printster.co.uk

Write Your review

Tell us how Printster.co.uk made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Printster.co.uk 5 star review on 23rd June 2026

166

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrived on time and was really good quality paper. We all loved looking at the photos.”

Helpful Report

Posted 2 years ago

“Very easy to use the website and ordering system, very fast delivery, kept me informed of delivery and also super pleased with the items which were very well reasonably priced with good delivery prices and options! I will definitely use again and highly recommend.”

Helpful Report

Posted 2 years ago

“Great service. You see what you are getting when placing the order and it's perfect. Brilliant service, quick despatch and delivery. Good quality mugs too. Will definitely order again. This wasn't our first order.”

Helpful Report

Posted 2 years ago

“Easy to order and quick delivery”

Helpful Report

Posted 2 years ago

“Excellent all round. It does what is says on the tin. Or maybe T shirt.”

Helpful Report

Posted 2 years ago

“Really happy with quality and service”

Helpful Report

Posted 2 years ago

“Quite disappointed, First time I’ve used this Company and have been let down. I placed my order on a Friday for a colleague who was leaving the company and on Tuesday i called to check the status of my order. I was told that the order was shipped and a tracking number was given to me. Turns out that after my call they shipped the order just then ! I verified this with royal mail. I would advise to use an alternative company. Don’t let this be your disappointment”

Helpful Report

Posted 2 years ago

Hello, Thank you for your feedback and sorry you are disappointed with your order. I can confirm when you called the order was dispatched and this was not done after you called, this was a coincidence. The order was not missed or over looked at any stage during the process. I can see the order was placed on 7th July and the tracking advises delivery is due to take place today - this is in line with the chosen shipment method of Tracked 48 which is a 2-4 working day delivery. Estimated dates for delivery are provided at checkout but we do not guarantee delivery dates as this is not provided by the courier. We are sad to see the 1 star review when unhappiness was not made clear at the time of the phone call. If you would like to get in touch with us further regarding this, please email us at enquiries@printster.co.uk We are sorry for any inconvenience this has caused you. Kind Regards, Charlotte

Posted 2 years ago

“Sent the perfect Mugshot! Thank you for keeping me in the picture. Good all round service!!!!”

Helpful Report

Posted 2 years ago

“Good quality t shirt good customer service, arrived in time frame”

Helpful Report

Posted 2 years ago

“I placed a last minute order for some masks of my nieces face for her 18th birthday. I paid extra for faster delivery but wasn’t holding out too much hope that they would arrive in time as other companies have failed to do fast delivery despite paying for it. They turned up less than 48 hours later. They were perfect and a hit at the party.”

Helpful Report

Posted 2 years ago

“Unfortinately, the picture hasn’t been put straight on the cup. Also, it has a scratch on the surface of the picture. I’m very disappointed as I won’t be able to gift it. It doesn’t look great at all. I can only give one star for a quick delivery.”

Helpful Report

Posted 2 years ago

Hello, Thank you for your feedback and sorry this has happened. We would like to look into this further for you if you can send us an email with images to enquiries@printster.co.uk. We can help with getting this resolved quickly. Kind Regards, Charlotte

Posted 2 years ago

“It was perfect.”

Helpful Report

Posted 2 years ago

“Excellent service and excellent product”

Helpful Report

Posted 2 years ago

“They emailed me with the picture asking me if that was what I wanted printed on the jumper and I said it was just the writing in the picture I wanted putting on not a picture of my picture just printed straight onto the jumper and then they put writing underneath that I asked them not to put on there”

Helpful Report

Posted 2 years ago

Hi Teresa, Thank you for your feedback and sorry the item did not arrive as expected. I have had a look into this and can see we got in touch to confirm the personalisation. We did check to see if the photo uploaded was what you wanted on the hoodie as we do not offer a custom design service for website orders. It was confirmed that a photo of a hoodie was to be printed on the hoodie. We are sorry the caption was included, we aren't able to edit or amend personalisation once placed but can see you did request to have this removed. We do apologise if the information was misleading and has resulted in the item arriving as not expected. If you have any further questions or queries, please do not hesitate to get in touch via email to enquiries@printster.co.uk Kind Regards, Charlotte

Posted 2 years ago

“Very efficient service. The order arrived sooner than expected, securely packed. The mugs and T-shirts were nicely produced. Thanks!”

Helpful Report

Posted 2 years ago

“Ordered and received within a very short period of time. Both cups were fabulous, no detail lost and were very welcome gifts.”

Helpful Report

Posted 2 years ago

“The paper was really nice.. Better than I thought it would be.... Something different....”

Helpful Report

Posted 2 years ago

“The fridge magnets I ordered from Printster are great, a real talking point when people come round. I would definitely purchase again.”

Helpful Report

Posted 2 years ago

“An.excellent and convenient service. Much appreciated as gifts.”

Helpful Report

Posted 2 years ago

“I ordered some personalised mugs and I was very happy with the quality and the quick delivery time . All came intact and I was a happy customer who would order again”

Helpful Report

Posted 2 years ago

Printster.co.uk is rated 4.7 based on 21,307 reviews