Printster.co.uk Reviews

Name: Printster.co.uk
Address: Unit 5 Hemingway Center,Brunel Way,Bristol, ,, Unit 5 Hemingway Center,Brunel Way,Bristol, ,, Bristol
Rating: 4.68

4.7 Rating 20,893 Reviews

93 %

of reviewers recommend Printster.co.uk

4.7

Based on 20,893 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Printster.co.uk:

One of the UK's most popular online retailers of personalised gifts and fun party products, personalised face masks and much more!

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Email:

enquiries@printster.co.uk

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Printster.co.uk 5 star review on 5th December 2025

165

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Came late 2 days late. Was a present for my mum’s 60th from my late dad. Won’t be using again can’t even stick to delivery dates. Was very disappointed”

Helpful Report

Posted 5 months ago

Hi Mrs T, We're very sorry to hear your order arrived 2 days late, especially given how important the occasion was. We always do our best to meet delivery dates, but unfortunately, unforeseen delays can sometimes happen despite our best efforts. Best, Printster Customer Services

Posted 5 months ago

“I was really pleased with the quality of the placemats and key rings.”

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Posted 5 months ago

“Absolutely amazing”

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Posted 5 months ago

“Wonderful mug. Highly recommend printster”

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Posted 5 months ago

“A great product delivered quickly”

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Posted 5 months ago

“Professional service, great product. Would order through Prinster again.”

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Posted 5 months ago

“Ordered the heat responsive mugs for our judges and they loved them. Verdict "Coolest Mug Ever!" Good quality product at a great price and excellent delivery”

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Posted 5 months ago

“Very happy with the mug and the yellow interior goes really well with my brother's lycra cycling gear! Really great .”

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Posted 5 months ago

“Unfortunately the photo quality of some photos I got printed on a mug wasn't great. (I won't share them on here though as it is of someone else who I don't have consent to share). I've had photo magnets printed before and they were good. The customer service wasn't great this time either as they send you an email saying 'everything ok', you respond with your concerns and then they just say nothing can be done.”

Helpful Report

Posted 5 months ago

Hi Elizabeth, Thank you for your feedback — we're sorry to hear that you were disappointed with the photo quality on your mug. We always try our best to ensure prints turn out well, but image quality can sometimes limit the final result. We do review concerns when they're raised and aim to be as helpful as possible, though in some cases there’s unfortunately not much we can change after production. Best, Printster Customer Services

Posted 5 months ago

“Great mousemat finished edges and great print”

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Posted 5 months ago

“The mugs came out better than I had anticipated. It’s a really good piece and thank you for the beautiful craftsmanship.”

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Posted 5 months ago

“Absolutely great value and service plus delivery.Had only mugs,but are truly great even with pics.Recommendable!”

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Posted 5 months ago

“I was rather disappointed, that even after sending a photograph of an old mug, they could not get the graphics the right size. Robert A V Jacobs”

Helpful Report

Posted 6 months ago

Hi Robert, Thank you for your feedback, and we're sorry to hear you were disappointed with the sizing of the graphics. We did our best to match the design based on the photo provided, but without exact dimensions, it's sometimes difficult to recreate sizing perfectly. We understand how important this was to you and regret that it didn’t meet your expectations. Best, Printster Customer Services

Posted 5 months ago

“Excellent product, well packaged,good communication about the state of delivery and delivered on time.”

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Posted 6 months ago

“Mug came with the logo on each side not being directly opposite, which looks weird. 3 weeks on still waiting for customer services to get back to me.”

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Posted 6 months ago

Hi, Thank you for your feedback. I can see that you’ve spoken with our team and that we were able to find a resolution for you. We trust that the outcome meets your expectations, but please do reach out if there’s anything more we can assist with. Best regards, Printster Customer Services

Posted 5 months ago

“Great ideas, great delivery. Really pleased.”

Helpful Report

Posted 6 months ago

“I am very pleased with my purchase of a coaster with pictures of my my cat who sadly passed away. I just wanted something permanent as a little reminder of her, the pictures were perfect. Thank you.”

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Posted 6 months ago

“Spot on recommend”

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Posted 6 months ago

“Excellent. Great quality. Customer care amazing too”

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Posted 6 months ago

“Great product would buy again”

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Posted 6 months ago

Printster.co.uk is rated 4.7 based on 20,893 reviews