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printerinkdirect.com Reviews

4.1 Rating 5,346 Reviews
78 %
of reviewers recommend printerinkdirect.com
Company Reviews Product Reviews
6,184
 Metrics Info
4.1
Based on 5,346 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 84%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email
Queries Resolved In
Under An Hour
Customer Service
4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read printerinkdirect.com Reviews

About printerinkdirect.com:

Printer ink, direct to you. Buy your cheap printer ink cartridges, laser toner cartridges from our safe online store. Fast free delivery with all orders over £20 on inkjet supplies and laser consumables. For great deals and savings on original and compatible cartridges, visit the website now. We stock brands from Epson, HP, Canon and many more.

Visit us at printerinkdirect.com to see our range.

If you have any questions feel free to email us at sales@printerinkdirect.com

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Eva Hampson
Verified Buyer
“It’s the second time I ordered from here, ink arrived quickly, but now when I changed the cartridge, my prints come out with white streaks. I’ve done all the troubleshooting, contacted Canon customer service and was told not using genuine ink can cause such issues. So now I either get it repaired for £30, or get a new printer. Not happy and will not be using this/any other company for not genuine ink for sure.”
Helpful Report
Posted 2 years ago
Vernon Hoyle
Verified Buyer
“Total waste of time and money cartridges received not be recognised by the printer, emailed twice but ignored would not buy again from these scammers”
Helpful Report
Posted 2 years ago
Linda Wilding
Verified Buyer
“I would not recommend your products to anyone, they are faulty and do not print ink. I have contacted you 3 times for a refund you have not replied. I bought these on the 9th Dec 2022. I have given you plenty of time to reply. Hence the negative review.”
Helpful Report
Posted 2 years ago
Cherrie Jones
Verified Buyer
“Leaked all over printer when inserted and now printer saying please insert correct ink. Never had a problem with this before now”
Helpful Report
Posted 2 years ago
Keith Roper
Verified Buyer
“Would not work. I have thrown them away.”
Helpful Report
Posted 2 years ago
Alban Krasniqi
Verified Buyer
“This company rubbish”
Helpful Report
Posted 2 years ago
William Dodd
Verified Buyer
“The order took over a month to arrive. Printerink failed to respond to two e-mails sent to check the status of the order. PrinterInk failed to respond to their on-line chat/contact service.”
Helpful Report
Posted 2 years ago
Paul Mueller
Verified Buyer
“I haven't received it yet”
Helpful Report
Posted 2 years ago
Rosemary Burnett
Verified Buyer
“I can't write a review because I can't get my printer to accept your cartridges.”
Helpful Report
Posted 2 years ago
Louise Punter
Verified Buyer
“I am still waiting for a response from you regarding my order! No one has come back to me!!”
Helpful Report
Posted 2 years ago
Ali M Muluya
Verified Buyer
“I have not received the order and all the emails are not returned so I don't know what you want me to say”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“No reply’s to any email messages and arrived 12 days late.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“The ink cartridges do not work at all as they say "ink cartridges unsupported" when installed in a printer.”
Helpful Report
Posted 2 years ago
Thomas Simango
Verified Buyer
“I WAS SENT WRONG TONER I DID NOT ORDER, TRIED TO RETURN THE TONER NO RESPONSE VERY DISAPOINTED”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Shocking company. Total inability to respond to customers. Charged me for next day expedited delivery and it was over a week late, then the cartridges were faulty!!!! Zero response from company re refunding the £4.99 next day delivery charge, or to return the items. Avoid”
Helpful Report
Posted 2 years ago
Warren Chapman
Verified Buyer
“I ordered two cartridges on a Monday and paid for next-day delivery they arrived seven days later. I emailed the company asking where they were and still have not had a reply. I would not recommend this company.”
Helpful Report
Posted 2 years ago
Larraine Kasprzyk
Verified Buyer
“Order didn’t come through for weeks. When it did arrive they have sent the wrong black ink! Very disappointed. Won’t use again.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“I have emailed twice about the fact the cartridges don't fit my printer and have heard nothing back from you. I waited to rate your service in the hope that you would resolve the issue but as nobody seems to want to provide a service, my review both here and other platforms will reflect my experience.”
Helpful Report
Posted 2 years ago
Damian Ashman
Verified Buyer
“I haven't received my order yet.”
Helpful Report
Posted 2 years ago
Floyd Codlin
Verified Buyer
“I wrote to you TWICE regarding the cartridges I ordered not being compatible with my printer, only to get no reply. Had to try another, more expensive route”
Helpful Report
Posted 2 years ago
printerinkdirect.com is rated 4.1 based on 5,346 reviews
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