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printerinkdirect.com Reviews

4.2 Rating 4,535 Reviews

79 %

of reviewers recommend printerinkdirect.com

Company Reviews

Product Reviews

4.2

Based on 4,535 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About printerinkdirect.com:

Printer ink, direct to you. Buy your cheap printer ink cartridges, laser toner cartridges from our safe online store. Fast free delivery with all orders over £20 on inkjet supplies and laser consumables. For great deals and savings on original and compatible cartridges, visit the website now. We stock brands from Epson, HP, Canon and many more.

Visit us at printerinkdirect.com to see our range.

If you have any questions feel free to email us at sales@printerinkdirect.com

printerinkdirect.com 5 star review on 6th January 2024

printerinkdirect.com 5 star review on 27th December 2023

Jonathan Mark Collins

printerinkdirect.com 5 star review on 14th August 2023

printerinkdirect.com 5 star review on 10th July 2023

printerinkdirect.com 5 star review on 1st June 2023

Daniel Phillips

printerinkdirect.com 5 star review on 9th May 2023

printerinkdirect.com 5 star review on 9th May 2023

10

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The inks are in good condition, only the delivery took a very long time, it’s was 2 weeks , not as written 3-5 working days.”

Posted 1 year ago

“Inks I cannot fault, work perfectly and show as genuine Epson inks once in my printer. The one issue I do have, is it took them 10 days to post them out when they claim 1 to 3 days delivery. I emailed them 3 times in that 10 days and got no response. Shame”

Posted 1 year ago

“i Purchased toner and drum for printer and they arrived quickly but drum was wrong there is no telephone number to contact and i sent 3 emails but one week gone no reply yet no my printer dont work because i dont have right drum unit. so i would request please provide me your telephone number so i can contact , send replacement. or reply to emails”

Posted 1 year ago

“Communication - awful. Ordered in March, emailed serveral times for a VAT receipt, no reply on any, attempted live chat a few times - no reply. No contact number to call. Gave up trying for the last month or 2 but now accountant is chasing again for the receipt and struggling to even get spoken to, to ask for one. Can't knock the delivery times as they arrived when said and items are good.”

Posted 1 year ago

“Delivery and communication is shocking. It’s more like next working month but the price is great if you are in no rush for the ink!!”

Posted 1 year ago

“Had a bit of trouble with the order not receiving a reply to my messages Got in touch with PayPal for help. I got m items the day after got there in the end and will give them another go”

Posted 1 year ago

“Took 2 weeks to deliver.”

Posted 1 year ago

“Product ok but sales team failed to answer 2 emails”

Posted 2 years ago

“Took to long to arrive had to purchase elsewhere Not opened packaging yet since it did finally arrive so can't rate product”

Posted 2 years ago

“Very quick delivery but one black inkjet cartridge short. Did email but no reply. Left review a week for error to be corrected.”

Posted 2 years ago

“Hi I’ve requested to return as I ordered drums instead of toner cartridges. No body has got back in touch.”

Posted 2 years ago

“For the 3rd time, do you sell gloss/ mat photo fixative spray?”

Posted 2 years ago

“IT WORKED OK FOR 3 WEEKS NOW IT IS PRINTING`ALL SMUDG AFTER 20 PRINT OUTSTARTTO WORK OK ITHINK ITS FAULTY BECAUSE IF I PUT THE OLD ONE IN IT WORKS FINE SO CAN YOU REPLACE THE INK CARTRIDGE ASAP THANK YOU”

Posted 2 years ago

“pleased to get ink at a fraction of the manufacturer's price, but it was ordered on 11th March and did not arrive until today, the 24th.”

Posted 2 years ago

“The service was amazing but for the second time the ink did not work with my printer”

Posted 2 years ago

“Could've been a full 5 but still waiting for a response to email I sent on Saturday morning. Ordered on Thursday, arrived Friday morning...absolutely superb delivery. Have to admit I was pleasantly surprised after seeing reviews having already placed order..I even looked to cancel before dispatch!! Printer wouldn't accept the black cartridge and spent best part of the day trying to resolve...even stripping and cleaning printhead, but still kept telling me there was a problem with the black cartridge. Tried again on Saturday before giving up and emailing customer service to advise of issue. Now Thursday and still no response. Order and delivery were worthy of 5 stars, customer service....or total lack of...0 stars. As problem still not resolved with black cartridge/chip...doubt I would use them again. Good customer service makes or breaks a business unfortunately.”

Posted 2 years ago

“Absolutely nothing wrong with the product, the packaging and delivery. 5* on all counts. Lord help you though if you have a problem -as in all other reviews I read. My ink needed to stand 'upright' for several hours before the cartridges worked. This can happen if they've been stored flat for any time. I raised a query on this by 1. Online contact chat, 2, online contact form and 3, by direct e-mail. Did I get any response -a resounding NO.”

Posted 2 years ago

“Good delivery. Good price, however did not respond to three messages re problems with cartridges. Ordered new set as working from home. New set arrived, one cartridge appears to be leaking so not opened. Still without printer ink.”

Posted 2 years ago

“Arrived later than advised but not used as of yet”

Posted 2 years ago

“I haven't started using it yet, but if you contact me in a month or I'll tell you wnat I think”

Posted 2 years ago

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printerinkdirect.com is rated 4.2 based on 4,535 reviews