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printerinkdirect.com Reviews

4.2 Rating 4,555 Reviews

79 %

of reviewers recommend printerinkdirect.com

Company Reviews

Product Reviews

4.2

Based on 4,555 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About printerinkdirect.com:

Printer ink, direct to you. Buy your cheap printer ink cartridges, laser toner cartridges from our safe online store. Fast free delivery with all orders over £20 on inkjet supplies and laser consumables. For great deals and savings on original and compatible cartridges, visit the website now. We stock brands from Epson, HP, Canon and many more.

Visit us at printerinkdirect.com to see our range.

If you have any questions feel free to email us at sales@printerinkdirect.com

printerinkdirect.com 5 star review on 6th January 2024

printerinkdirect.com 5 star review on 27th December 2023

Jonathan Mark Collins

printerinkdirect.com 5 star review on 14th August 2023

printerinkdirect.com 5 star review on 10th July 2023

printerinkdirect.com 5 star review on 1st June 2023

Daniel Phillips

printerinkdirect.com 5 star review on 9th May 2023

printerinkdirect.com 5 star review on 9th May 2023

10

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The ink is perfect , however and it's a big however the delivery time was diabolical, I had to send 3 (three) Emails to the address supplied and did not receive an acknowledgement, this was after 14 days then low and behold I got msg saying they were dispatch. The product is very good but customer service let's you down very badly”

Posted 1 year ago

“Delayed delivery, either from source or Royal Mail, but hopefully they will prove beneficial”

Posted 1 year ago

“Delivery arrived in good time and the order process was easy and straightforward. However, after sales has been extremely poor. I need a copy of the invoice so I can claim back the costs through work and nearly a week later and four email requests later no response and no invoice. Disappointed and unfortunately won't be using Printerink again as its now cost me money. What should have been 5* is now very low 3* due to poor communication and aftersales.”

Posted 1 year ago

“good prices but the normally great delivery was delayed by a full week with no answers to my email queries.”

Posted 1 year ago

“it took a while for them to arrive, and when they did my printer didnt recognise two of them.? Fortunitely when I put back the two that had just come out ,it worked. So,i will just have to make the effort to buy them locally in future.”

Posted 1 year ago

“Delivery time good. Service good”

Posted 1 year ago

“The product was good so was price. Unforunately delivery promised 3-5 days but actually took nearly 20 days with no explanation or contact .”

Posted 1 year ago

“Took longer to arrive than initially informed - but that could have been down to PO industrial action.”

Posted 1 year ago

“I would’ve given them 5 stars if the red, yellow and blue inks hadn’t leaked all over my fingers when fitting them to my printer!”

Posted 1 year ago

“I have received the ink but have not yet used them”

Posted 1 year ago

“I wrote to you a week ago to say that the ink which you sent is not compatible with my Canon Printer MG3600, which I have returned to the address on the packaging. I posted it on 24th August requesting either the correct ink or a refund. Have not had any response, but to be fair there was a postage strike. I look forward to hearing from you. Margaret McKay”

Posted 1 year ago

“Hello I’ve tried to get in touch. with you and I find your web site is totally unhelpful I’ve tried and tied to have have any success john winsley”

Posted 1 year ago

“Please don't use Royal Mail for delivery. They didn't deliver to a neighbour, took back to sorting office. I went there (around 5 miles each way), shut due to strike. Went back today, shut at 12 midday. Still not got it. Need to go again tomorrow. All because they could be bothered to drop with a neighbour. Amazon always drop at my back door. Please use a different delivery company!”

Posted 1 year ago

“Put ink in printer it's coming up use genuine epdom ink :(”

Posted 1 year ago

“Product arrived on time but no communication from the company. I've requested a VAT invoice a week ago, still no response, no way to get in touch with them as they don't answer chat or email. Won't order again due to lack of communication.”

Posted 1 year ago

“Great service & delivery , but still awaiting response to an email about an order I made which was for the wrong ink !”

Posted 1 year ago

“Ordering process was fine but it took quite a while for the cartridges to arrive.”

Posted 1 year ago

“Long delivery time, chased order & received no reply! Ordered on the 27th chased on the 4th August.”

Posted 1 year ago

“OK but needs to be a bit more defined.”

Posted 1 year ago

“The colours are very good, unfortunately, the black lets them down as comes out very light grey which makes reading a document very difficult.”

Posted 1 year ago

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printerinkdirect.com is rated 4.2 based on 4,555 reviews