printerinkdirect.com Reviews

Name: printerinkdirect.com
Address: 126 West Regent Street, Glasgow
Rating: 4.15

4.2 Rating 5,319 Reviews

78 %

of reviewers recommend printerinkdirect.com

4.2

Based on 5,319 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About printerinkdirect.com:

Printer ink, direct to you. Buy your cheap printer ink cartridges, laser toner cartridges from our safe online store. Fast free delivery with all orders over £20 on inkjet supplies and laser consumables. For great deals and savings on original and compatible cartridges, visit the website now. We stock brands from Epson, HP, Canon and many more.

Visit us at printerinkdirect.com to see our range.

If you have any questions feel free to email us at sales@printerinkdirect.com

printerinkdirect.com 5 star review on 29th July 2024

Ernie Green

printerinkdirect.com 5 star review on 30th May 2024

Anonymous

printerinkdirect.com 5 star review on 6th January 2024

John Keeble

printerinkdirect.com 5 star review on 27th December 2023

Jonathan Mark Collins

printerinkdirect.com 5 star review on 14th August 2023

Irene Bunce

printerinkdirect.com 5 star review on 10th July 2023

Arthur Moloney

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Disappointed with the length of delivery time”

Helpful Report

Posted 2 years ago

“I ordered from here as was able to pay for next day delivery. Received on day 5!”

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Posted 2 years ago

“Unfortunately two of the cartridges had leaked during transit. Once I cleaned up the mess they appear to be working OK.”

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Posted 2 years ago

“Used this company before and no problems but this time the toner didnt arrive so emailed them and no response, the did eventually arrive but really needs to sort out their communication”

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Posted 2 years ago

“Waited 5 day delivery”

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Posted 2 years ago

“Not answering email”

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Posted 2 years ago

“I have not used all the cartridges yet but so far so good”

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Posted 2 years ago

“Inks arrived and are excellent BUT I emailed twice and joined the chat line having no reply. There was no communication whatsoever! I was given a timeline of 2-5 days for delivery and it was three weeks before they arrived. Disappointed I had no communication.”

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Posted 2 years ago

“Excellent service will use again.”

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Posted 2 years ago

“Actually, the cartridges don't work in my computer, have sent an email back to ask if you have a product that will suit my PrinterEpson 5621”

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Posted 2 years ago

“Product ok, Delivery and communication very poor”

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Posted 2 years ago

“Lack of communication is the achilles heel for this company. I ordered on 10th Dec, but goods had not arrived in advertised 1-3 working day timescale although this did have a proviso of "not guaranteed". Chaser email went unanswered and I began to get a bit jittery, especially after I found a host of poor online comments. A message via their Facebook page did result in contact and the cartridges I ordered eventually arrived after a 10-day wait. My email request for a VAT invoice for the cartridges has so far also fallen on deaf ears. I can't criticise the product as the cartridges are as good as other compatible "non-manufacturer" ones I have used from other companies in the past.”

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Posted 2 years ago

“Good ink but paid for 24hr delivery and was late 24hrs so should not have paid for it”

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Posted 2 years ago

“Good service”

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Posted 2 years ago

“I am happy with my purchase but I have tried contacting this company numerous times to gather a VAT receipt but haven’t heard back.”

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Posted 2 years ago

“Good product, very slow delivery”

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Posted 2 years ago

“The ink is perfect , however and it's a big however the delivery time was diabolical, I had to send 3 (three) Emails to the address supplied and did not receive an acknowledgement, this was after 14 days then low and behold I got msg saying they were dispatch. The product is very good but customer service let's you down very badly”

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Posted 2 years ago

“Delayed delivery, either from source or Royal Mail, but hopefully they will prove beneficial”

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Posted 2 years ago

“Delivery arrived in good time and the order process was easy and straightforward. However, after sales has been extremely poor. I need a copy of the invoice so I can claim back the costs through work and nearly a week later and four email requests later no response and no invoice. Disappointed and unfortunately won't be using Printerink again as its now cost me money. What should have been 5* is now very low 3* due to poor communication and aftersales.”

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Posted 2 years ago

“good prices but the normally great delivery was delayed by a full week with no answers to my email queries.”

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Posted 2 years ago

printerinkdirect.com is rated 4.2 based on 5,319 reviews