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printerinkdirect.com Reviews

4.1 Rating 5,346 Reviews
78 %
of reviewers recommend printerinkdirect.com
Company Reviews Product Reviews
6,184
 Metrics Info
4.1
Based on 5,346 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 84%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email
Queries Resolved In
Under An Hour
Customer Service
4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read printerinkdirect.com Reviews

About printerinkdirect.com:

Printer ink, direct to you. Buy your cheap printer ink cartridges, laser toner cartridges from our safe online store. Fast free delivery with all orders over £20 on inkjet supplies and laser consumables. For great deals and savings on original and compatible cartridges, visit the website now. We stock brands from Epson, HP, Canon and many more.

Visit us at printerinkdirect.com to see our range.

If you have any questions feel free to email us at sales@printerinkdirect.com

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Anonymous
Verified Buyer
“Wrong ink sent, not compatible with Epson 503 as advertised.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Major SCAM. DO NOT USE.”
Helpful Report
Posted 1 year ago
Howard Broadbent
Verified Buyer
“Ordered ink in December - out of stock. Waited 2 weeks - no reply to my e mails. In january decided to cancel the order - still no reply to e mails. Wrote to Paypal to complain and e mailed Printer Ink Direct. Still no reply. Paypal escalated the claim. Surprise, the ink arrived in January. No apology or e mail Would not deal with this company again”
Helpful Report
Posted 1 year ago
Graham Cullingford
Verified Buyer
“An order was made on 17th of December and an additional charge was made for next day delivery, however it arrived 9th January with no explanation. No response to emails or "chats"”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Sorry if you choose the wrong courier you get a poor review. The product is fine however when our previous supplier always gets the cartridges to us next day and yours take five. Choice of courier is important to keeping customers. Royal mail are falling apart.”
Helpful Report
Posted 1 year ago
Thomas Kirk
Verified Buyer
“Ink does not work. No aftersales service of any kind. No one reply’s to your I inquiry at all , ever.”
Helpful Report
Posted 1 year ago
TRACEY OHARA
Verified Buyer
“CARTRIDGES DONT FIT AND HAVE EMAILED AND NO ONE ANSWERING”
Helpful Report
Posted 1 year ago
Stephen House
Verified Buyer
“Despite repeated requests no VAT invoice supplied, one toner did not work, no response regarding this and will I use them again? Not in a million years.”
Helpful Report
Posted 1 year ago
Helen Lakey
Verified Buyer
“Does not fit Epson XP225”
Helpful Report
Posted 1 year ago
Kian Voos
Verified Buyer
“Very poor, The product didn't work and I have not had a response from my email to customer services”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“The wrong ink has been sent and even after multiple attempts to contact Printer Ink Direct informing them of this, they have not returned any emails. Be wary of using them as they send you the wrong product and do not rectify.”
Helpful Report
Posted 1 year ago
Sardar Muhammad
Verified Buyer
“HI I BOUGHT INK FOR MY PRINTER. THE ORDER NUMBER IS 1079032. WHEN I PUT THIS IN IN MY PRINTER THE MESSAGE CAME THAT ONE OF MORE OF THE CARTRIDGES ARE DAMAGED OR FAULTY. AND I COULD NOT USE MY PRINTER. I TRIED TO CONTACT THE COMPANY BUT THERE WAS NO OTHER CONTACT NUMBER I SENT AN EMAIL BUT I DID NOT GET ANY REPLY AFTER THE LAST OF 8DAYS . I AM STILL WAITING FOR THEIR RESPONSE BUT GET WILL NOT GET THROUGH A WASTAGE OF MONEY AND TIME.”
Helpful Report
Posted 1 year ago
Daljit Grewal
Verified Buyer
“I bought ink cartridges from this site, I have tried to contact via email, but nobody replied back because I wanted replacement. Very poor customer service. Really disappointed.”
Helpful Report
Posted 1 year ago
Edward Robinson
Verified Buyer
“Item Sent back wrong address new address has been sent to you E Robinson Never arrived”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Awful. 3rd party cartridges not recognised in Kyocera printer. All emails to obtain returns information were ignored. My advice is buy from someone else.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Ordered a set of inks that claimed to be compatible with our printer. When they arrived the printer would not recognise them. Only way to contact company was to email them, which I did informing they did not work and had no reply. I would avoid using this company at all costs.”
Helpful Report
Posted 1 year ago
Angela McEnery
Verified Buyer
“I have tried to return a purchase and get a refund and despite sending emails etc, i still havent heard from this company. Very disappointed with their customer service.”
Helpful Report
Posted 1 year ago
Norman Harrison
Verified Buyer
“Garbage company, didn’t reply to emails or messages via their contact us page, no comments whatsoever had to raise a case with PayPal then they sent the item save your money and shop elsewhere would give them a minus if possible”
Helpful Report
Posted 1 year ago
Toby Barrett
Verified Buyer
“Item ordered isn’t compatible, I have emailed twice without reply. Poor customer service Definitely won’t use again”
Helpful Report
Posted 1 year ago
Mike Callum
Verified Buyer
“Bought a set cartridges and fitted one of them. It failed to print correctly. I emailed to complain and request a refund and collection of the set and have had no response.”
Helpful Report
Posted 1 year ago
printerinkdirect.com is rated 4.1 based on 5,346 reviews
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