“It did not make me feel happy. Had to chase your company for details of when my purchase would arrive to be told I would be getting an email the day before to advise me. Two days later after no confirmation there’s a knock at the door with a guy delivering my purchase. What happened to all the correspondence I should have had.”
“Pretavoir reglazed two pairs of rayban aviators with genuine lenses costing less than 1 new pair. Claudia’s communication was superb keeping updated at every step and couldn’t be more helpful.
It’s clear to see the pride Pretavoir take in providing a superb service. Delighted.”
“Great prices, genuine products,and first class customer service, nothing was too much trouble for this company,they were concerned that I was happy with my Ray-Ban sunglasses and advised me what to do if I had any problems,no problems just first class service from Pretavoir ,I will return when I buy my next pair of Sunglasses for sure, Excellent all round Service,thanks 👍.”
“I took the same last week, and this is different, more expensive in value, and when it arrived, they charged the shipping company an amount of $ 30, and the quality is less than what I bought last week. This is less quality and more expensive in value.”
“First time using Pretavoir… I have always used high street and paid well over the odds. Finding the right prescription glasses and sunglass was easy and uploading my perception was very straight forward.
The updates I received from Pretavoir were quick and precise. I made a mistake on one of my orders and the team were extremely quick to respond and rectify. I believe I have had a better and quicker service from Pretavoir than I have every had in a high street opticians.
I would highly recommend and will 100% be shopping again with you soon.”
“I'm fascinated by pretavoir and dazzled by the beauty and prices of their products. Not only this . they own great staff and excellent service.I loved them and it won't be the last time I deal with them❤️pretavoir is the best❤️”
“Excellent customer service. An issue with the initial order was handled in a professional way so at the end my wife got even happier with the new frame, more than with the one selected in the original order. Delivery was also really fast (next day).”
“I can't say enough how pleased I am with my purchases. Great quality, fantastic service and incredibly fast shipping - only one day that's so hard to beat. My frames and lenses arrived in good order. I will be ordering in future for sure! I was looking for a particular size of a frame and couldn't find it anywhere but Pretavoir had them.”
