“I am delighted with my new glasses from Pretavoir. I was a dispensing optician for over 40 years and this is my first pair purchased since retiring. The price is remarkable compared to high street opticians and the quality just the same. Also the Essilor XR lenses worth the extra cost in my opinion.”
“Courteous, prompt servicing. US based order of frames from Pretavoir, 6 months later after some parts damage, they handled a manufacturers warranty repair. Only 1.5 weeks from my dispatch back to Scotland and return to US and frames were restored.”
“The customer service was excellent. Had an issue with my order. The swift response to my email and resolving the issue very quickly was quite satisfying.”
“Been ordering from Pretavoir for a couple of times, customer service is always helpful and very responsive. My lens got scratches so I sent it back for a warranty repair, and they replaced the frame too as it’s warped, for free! I’m absolutely delighted :)
This is now the only place I go for my new glasses!”
“I think this was my third pair of sunglasses I have purchased from Pretavoir. This last pair I purchased I saw on another company’s website and I enquired of Pretavoir whether they would be able to supply them even though they weren’t on their site. They replied quickly to say they could and told me how long it would be to get them, dispatch time and price. The sunglasses arrived when they said and the cost was a lot less than the other website. I would have no hesitation in recommending Pretavoir. They are an excellent company for customer service, range of products and extremely competitive prices! They are amazing and I will certainly use them again over any other company. Many thanks to your team.”
