Prestige Hampers Reviews

Name: Prestige Hampers
Rating: 4.71

4.7 Rating 34,125 Reviews

94 %

of reviewers recommend Prestige Hampers

Company Reviews

Metrics

4.7

Based on 34,125 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Prestige Hampers 5 star review on 19th October 2025

Anonymous

Prestige Hampers 5 star review on 25th June 2025

Anonymous

Prestige Hampers 5 star review on 24th June 2025

Jennifer Christine Lloyd

Prestige Hampers 5 star review on 22nd June 2025

Barbie Harrison

Prestige Hampers 5 star review on 21st June 2025

Roxanne Ellis

Prestige Hampers 5 star review on 27th April 2025

Elizabeth Darling-Mortimer

Prestige Hampers 5 star review on 23rd April 2025

Anonymous

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Anonymous

Anonymous // 01/01/2019

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English

“Great overall except that we expecting a brown hamper like in the image instead of the grey/blue one that we received. Other than that. It came on time, packaged well, a filled with great products.”

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Posted 2 years ago

“Given as a present for very very good neighbors, they are very pleased”

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Posted 2 years ago

“The hamper was a gift for my sister, I've not heard any complaint yet therefore it must have been ok Thanks Robert Stewart”

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Posted 2 years ago

“This is the second time I have had issues with this company regarding delivery. A Christmas gift was delivered without any notification and delivered a week earlier than requested. Poor customer service when speaking to them afterwards.”

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Posted 2 years ago

Hello, Thank you for your review. We apologise for any inconvenience caused by the early delivery of your order. In peak periods, we may dispatch orders in advance to prevent network congestion within the Royal Mail dispatch as we advise on our website. We regret any disappointment this may have caused. Warm regards, Tom

Posted 2 years ago

“Hamper was a xmas gift and the recipients loved it, The hamper gets 5 ⭐️. My only issue was I didn’t receive a tracking email or txt from the company so didn’t know if it was going to arrive on my requested delivery date”

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Posted 2 years ago

“Will give a 4☆ as my friend was delighted with her Hamper. However it was delivered a week early for Christmas do hopefully the cheese stays in date!! I did want it delivered on date requested.”

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Posted 2 years ago

“This was sent as a gift, arrived on time before Christmas and the contents enjoyed”

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Posted 2 years ago

“The hamper was great but wasn't delivered as scheduled.”

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Posted 2 years ago

“Brilliant !!!!”

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Posted 2 years ago

“Thank you Prestige Hampers the hampers were received on time and enjoyed by the recipients”

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Posted 2 years ago

“My friend was highly delighted with her hamper, which arrived on the designated day. I will definitely buy again.”

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Posted 2 years ago

“Really disappointing service, we ordered several hampers to be delivered, contents were missing from 3 separate hampers, we only found out when family members told us that items were missing. Be aware that prestige hampers will not tell you they haven't delivered the entire order, they will however keep the money unless you tell them that they didn't deliver all items, cakes, wine,etc.. Don't trust them, go elsewhere, try Virginia Heywood, or I hampers, all delivered on time and with all contents included.”

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Posted 2 years ago

Hello Dan, Thank you for your review. I'm sorry to hear about the issues you've encountered with Prestige Hampers. It's certainly frustrating when items are missing from orders, and the lack of proactive communication can add to the disappointment.

Posted 2 years ago

“Recipient very happy with hamper - arrived earlier than requested - better than late 🤗”

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Posted 2 years ago

“Excellent hamper and excellent service, arrived a day earlier than expected! Well done.”

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Posted 2 years ago

“It was great, there is a big selection of everything, it was easy to order, I will choose this site again.”

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Posted 2 years ago

“I ordered a hamper with next day delivery, however the product had sold out and I had to re order. My new choice was delivered a day later, but still in time for Christmas. I was very impressed as I had put in a late order on 22nd December. I would definitely use Prestige Hampers again.”

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Posted 2 years ago

“Lovely gift. Great service :)”

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Posted 2 years ago

“I sent this hamper to my family in the UK from my home in New Zealand. It was delivered on the day requested and they were so thrilled to receive a quality product full of goodies. I will definitely use Prestige Hampers again for the quality, excellent service and great value. Thank you!”

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Posted 2 years ago

“As usual superior. The grandchildren, who live far away, loved their indulgent chocolate hamper. Thank you.”

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Posted 2 years ago

“Always very happy with the gifts I send from this site”

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Posted 2 years ago

Prestige Hampers is rated 4.7 based on 34,125 reviews