Prestige Hampers Reviews

Name: Prestige Hampers
Rating: 4.71

4.7 Rating 34,123 Reviews

94 %

of reviewers recommend Prestige Hampers

Company Reviews

Metrics

4.7

Based on 34,123 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Prestige Hampers 5 star review on 19th October 2025

Anonymous

Prestige Hampers 5 star review on 25th June 2025

Anonymous

Prestige Hampers 5 star review on 24th June 2025

Jennifer Christine Lloyd

Prestige Hampers 5 star review on 22nd June 2025

Barbie Harrison

Prestige Hampers 5 star review on 21st June 2025

Roxanne Ellis

Prestige Hampers 5 star review on 27th April 2025

Elizabeth Darling-Mortimer

Prestige Hampers 5 star review on 23rd April 2025

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Anonymous

Anonymous // 01/01/2019

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English

“So easy to order and arrived promptly and on time. My friends were delighted with the gift sent as a thank you for their hospitality and I will be using Prestige again for Christmas presents.”

Helpful Report

Posted 1 year ago

Hello Sandra, Thank you for your fantastic review! We're delighted to hear that your friends loved their gift and that you found the ordering process so easy. We can’t wait to help you with your Christmas presents! Best wishes, Tom

Posted 1 year ago

“Sent this to my cousin for her birthday… she was very pleased with it. Thank you”

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Posted 1 year ago

Hello, Thank you for your fantastic review! We're so pleased to hear that your cousin enjoyed her birthday gift. It's always our goal to bring joy to special occasions. Best wishes, Tom

Posted 1 year ago

“Daughter was absolutely thrilled with the hamper and its contents, second time I’ve ordered from you 😊”

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Posted 1 year ago

Hello Jacki, Thank you for your fantastic review! We're so delighted to hear that your daughter loved the hamper and that this is your second order with us. Best wishes, Katie

Posted 1 year ago

“your website is too cluttered and things keeping popping up from nowhere. Having said that, i managed to navigate my way around. The proof of the pudding will be in the eating.”

Helpful Report

Posted 1 year ago

Hello, Thank you for your feedback! We appreciate your honesty regarding our website. We're constantly working to improve the user experience, and it's great to hear that you managed to navigate through it. We hope that the quality of our products exceeds your expectations! Best wishes, Tom

Posted 1 year ago

“Everyone was happy with their hampers. 2nd year of using your company 👌🏽”

Helpful Report

Posted 1 year ago

Hello Ritamaria, Thank you so much for your fantastic review! We're delighted to hear that everyone loved their hampers. It's wonderful to have you back for a second year! Best wishes, Tom

Posted 1 year ago

“Very good when you are far away.”

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Posted 1 year ago

Hello Michele, Thank you for your lovely review! We're delighted to know that our hampers are a great choice for sending joy from afar. Best wishes, Katie

Posted 1 year ago

“Easy to use website amd great service every time.”

Helpful Report

Posted 1 year ago

Hello Loraine, Thank you for your fantastic review! We're so pleased to hear that you find our website easy to use and appreciate our service. Ensuring a smooth experience for our customers is our top priority, and your kind words motivate us to keep improving. We look forward to welcoming you back soon! Best wishes, Tom

Posted 1 year ago

“Great website and easy to use.”

Helpful Report

Posted 1 year ago

Hello Jenny, Thank you for your glowing review! We’re delighted to hear that you found our website easy to use. Creating a seamless shopping experience is our priority, and your feedback means a lot to us. We can’t wait to have you back on our site again soon! Best wishes, Tom

Posted 1 year ago

“An overall good experience.”

Helpful Report

Posted 1 year ago

Hello Alastair, Thank you for your positive feedback! We're happy to hear that you had a good overall experience with us. Striving to provide a pleasant shopping journey is important to us, and it's great to know you felt that way. We look forward to welcoming you back soon! Best wishes, Tom

Posted 1 year ago

“This is my go to site for gifts for family at a distance. They are always well received and enjoyed, and are good value for money. Delivery takes place as requested even at busy times of year. Name to be relied on.”

Helpful Report

Posted 1 year ago

Hello Phyllis, Thank you for your wonderful review! We’re thrilled to hear that Prestige Hampers has become your go-to site for gifting. Providing gifts that are well received and good value is what we aim for, and it’s fantastic to know we’ve met your expectations. We appreciate your trust in us and look forward to serving you again! Best wishes, Tom

Posted 1 year ago

“Great choice, competitive pricing, good quality prudence and delivery Thanks”

Helpful Report

Posted 1 year ago

Hello Sharon, Thank you for your fantastic review! We're so pleased to hear that you found our selection to be great and our pricing competitive. It's our goal to provide quality products and reliable delivery, and we're glad we could meet your expectations. We look forward to serving you again soon! Best wishes, Tom

Posted 1 year ago

“The system is easy and well presented It also gives you plenty of potentially to custom your order to fully deliver a perfect gifts to your loved ones for any occasion required.”

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Posted 1 year ago

Hello Craig, Thank you for your fantastic review! We're delighted to hear that you found our system easy to navigate and well presented. Customization is key to creating the perfect gifts, and we're thrilled that you appreciated the options available. We can't wait to help you again for your next special occasion! Best wishes, Tom

Posted 1 year ago

“Very easy website, excellent selection of hampers! Thank you”

Helpful Report

Posted 1 year ago

Hello Jane, Thank you for your amazing feedback! We're delighted to hear that you found our website easy to navigate and enjoyed our selection of hampers. Your satisfaction is our top priority, and your kind words motivate us to keep improving. We can’t wait to welcome you back for your next visit! Best wishes, Tom

Posted 1 year ago

“This is the second time that I have used Prestige Hampers. I send multiple hampers out to business that I work with. The hampers are great and really easy to organise. Royal mail is the only let down as they didn't deliver them on the day that was specified.”

Helpful Report

Posted 1 year ago

Hello Maxine, Thank you for your excellent review! We’re delighted to hear that you’ve chosen Prestige Hampers for the second time and that you find our hampers great and easy to organise. We sincerely apologise for the delivery issues with Royal Mail; we understand how important timely delivery is. Your feedback helps us improve our services, and we truly appreciate your support. We look forward to assisting you again in the future! Best wishes, Tom

Posted 1 year ago

“I've just placed my first order with Prestige Hampers, and the experience so far has been fantastic! The website was easy to navigate, and the range of hampers available is amazing. It was so simple to find the perfect gift, and the checkout process was quick and hassle-free. I can't wait to receive my order and see the quality for myself!”

Helpful Report

Posted 1 year ago

Hello Kirsty, Thank you so much for your glowing review! We're delighted to hear that your first experience with Prestige Hampers has been fantastic. It's great to know you found our website easy to navigate and our range of hampers impressive. We always strive for a quick and hassle-free checkout process, so your feedback means a lot to us. We can't wait for you to receive your order and experience the quality firsthand! Best wishes, Tom

Posted 1 year ago

“This is I think the third time I have used your site. The end result has been good and the recipients have been delighted with their hamper. Unfortunately I am not on the same planet as your website provider. I am 72 and a regular user of the internet but by no means an expert. But I found it difficult to compare different hampers and then to pay i lost the order a couple of times and had to start again. It took me an hour and a half to complete.. I am sure the recipient will be delighted with her hamper and I will forget the hassle I had until I am halfway through paying and have to start from scratch for the third time. Then I might just throw my toys out of the pram”

Helpful Report

Posted 1 year ago

Hello Michael, Thank you for your feedback and for being a returning customer! We’re glad to hear that the recipients of your hampers have been delighted. However, we sincerely apologise for the difficulties you encountered while navigating our website. We understand how frustrating it can be to face such challenges, especially after putting in the effort to select a gift. Your comments about the payment process are invaluable, and we will definitely look into ways to improve the user experience. We aim to make online shopping seamless for everyone, regardless of their tech expertise. We appreciate your patience and hope that the recipient enjoys their hamper! Best wishes, Tom

Posted 1 year ago

“Great selection”

Helpful Report

Posted 1 year ago

Hello, Thank you for your fantastic review! We’re so pleased to hear that you enjoyed our selection. Curating a diverse range of hampers is something we take great pride in, and it’s wonderful to know that you found exactly what you were looking for. We hope to see you again soon! Best wishes, Tom

Posted 1 year ago

“Very good service great hampers”

Helpful Report

Posted 1 year ago

Hello Jenny, Thank you so much for your fantastic review! We're thrilled to hear that you enjoyed our service and hampers. Providing great experiences is our passion, and your kind words motivate us to keep delivering the best. We can’t wait to serve you again in the future! Best wishes, Tom

Posted 1 year ago

“Very well done , as always!”

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Posted 1 year ago

Hello Joanne, Thank you so much for your fantastic review! We’re delighted to hear that we’ve consistently met your expectations. Your support means the world to us, and we can’t wait to serve you again soon! Best wishes, Tom

Posted 1 year ago

“Been using Prestige for several years now and always very pleased with the service. Thank you and Happy Xmas. xx no”

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Posted 1 year ago

Hello Rachel, Thank you so much for your kind words and for being a loyal customer! We’re overjoyed to hear that you have been pleased with our service throughout the years. Wishing you a wonderful Christmas and looking forward to serving you again soon! Best wishes, Tom

Posted 1 year ago

Prestige Hampers is rated 4.7 based on 34,123 reviews