Prestige Hampers Reviews

Name: Prestige Hampers
Rating: 4.71

4.7 Rating 34,076 Reviews

94 %

of reviewers recommend Prestige Hampers

Company Reviews

Metrics

4.7

Based on 34,076 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Prestige Hampers 5 star review on 19th October 2025

Anonymous

Prestige Hampers 5 star review on 25th June 2025

Anonymous

Prestige Hampers 5 star review on 24th June 2025

Jennifer Christine Lloyd

Prestige Hampers 5 star review on 22nd June 2025

Barbie Harrison

Prestige Hampers 5 star review on 21st June 2025

Roxanne Ellis

Prestige Hampers 5 star review on 27th April 2025

Elizabeth Darling-Mortimer

Prestige Hampers 5 star review on 23rd April 2025

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Anonymous // 01/01/2019

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English

“Lovely Christmas present they loved it”

Helpful Report

Posted 11 months ago

Hello, Thank you so much for your fantastic review! We're delighted to hear that the Christmas present was a hit and loved by the recipients. It warms our hearts to know we could help make the holiday season a little brighter. We look forward to serving you again! Best wishes, Tom

Posted 11 months ago

“Very easy ordering system and looks like great choices”

Helpful Report

Posted 11 months ago

Hello Heather, Thank you for your fantastic review! We're so glad to hear that you found our ordering system easy and enjoyed the great choices we offer. Best wishes, Tom

Posted 11 months ago

“Ordered six times hapers in 3 shades 2x orders..they all arrived together on the day promised I did think the Veggy one was a little shy as it came in a cardboard box not a nice wicker basket like the others...Just saying: Lyn. PS: the order came on the date i asked for it.”

Helpful Report

Posted 11 months ago

Hello Lyn, Thank you for your fantastic review! We’re so pleased to hear that all your hampers arrived on the promised day. We appreciate your feedback regarding the Veggy hamper and understand your preference for a wicker basket. Your comments help us improve our offerings. It's great to know we were able to meet your delivery request, and we look forward to serving you again soon! Best wishes, Tom

Posted 11 months ago

“Good selection. It would be nice to have custom hampers though”

Helpful Report

Posted 11 months ago

Hello Cassie, Thank you for your great review! We're glad to hear you liked our selection. We appreciate your suggestion about custom hampers—your feedback is invaluable as we continually strive to improve our offerings. We hope to serve you again soon! Best wishes, Tom

Posted 11 months ago

“Quick service and hamper well packed”

Helpful Report

Posted 11 months ago

Hello Philip, Thank you so much for your fantastic review! We're so pleased to hear that you found our service quick and that the hamper was well packed. Your satisfaction is our utmost priority, and it’s wonderful to know we hit the mark. We look forward to serving you again soon! Best wishes, Tom

Posted 11 months ago

“Sent as a gift but I have been told everything was lovely.”

Helpful Report

Posted 11 months ago

Hello Jo, Thank you so much for your fantastic review! We're delighted to hear that everything was lovely with your gift. Knowing that your recipient enjoyed our hamper truly makes our day! We appreciate your support and can't wait to have the opportunity to serve you again soon. Best wishes, Tom

Posted 11 months ago

“All delivered on time and the ordering process was nice and simple. Its great that you can record a message”

Helpful Report

Posted 11 months ago

Hello, Thank you for your fantastic review! We're so pleased to hear that the ordering process was simple for you and that your delivery arrived on time. It's always great to add a personal touch with a recorded message, and we’re happy you enjoyed that feature. We look forward to serving you again soon! Best wishes, Tom

Posted 11 months ago

“Delivery on time and was kept informed on when delivery was expected.”

Helpful Report

Posted 11 months ago

Hello Paul, Thank you for your fantastic review! We're so glad to hear that your delivery was on time and that you were kept informed throughout the process. Your feedback means a great deal to us, and we appreciate your support. We look forward to serving you again soon! Best wishes, Tom

Posted 11 months ago

“I love your website - it is so easy to order and see what wonderful gifts you have - thank you!”

Helpful Report

Posted 11 months ago

Hello Stephanie, Thank you so much for your fantastic review! We're thrilled to hear that you find our website easy to navigate and that you love our selection of gifts. Your kind words truly motivate us to keep providing the best experience possible. We can't wait to have you back for your next visit! Best wishes, Tom

Posted 11 months ago

“Every year I buy hampers from Presige hampers. They are always packaged well and always arrive in time for Christmas.”

Helpful Report

Posted 11 months ago

Hello Julie, Thank you so much for your fantastic review! We're delighted to hear that you consistently choose Prestige Hampers for your holiday celebrations and appreciate our timely delivery and packaging. Your loyalty means the world to us, and we look forward to making your Christmases special for years to come! Best wishes, Tom

Posted 11 months ago

“Hampers are great and so is the value.”

Helpful Report

Posted 11 months ago

Hello Gael, Thank you for your fantastic review! We're so pleased to hear that you think our hampers are great and offer excellent value. Your feedback truly motivates us, and we look forward to delighting you with more of our offerings in the future! Best wishes, Tom

Posted 11 months ago

“Good range of products. Web site a bit patchy when trying to,pay.”

Helpful Report

Posted 11 months ago

Hello Stephen, Thank you for your feedback! We're glad to hear you enjoyed our range of products. We apologise for any issues you faced with our website during the payment process. Your input is invaluable, and we're actively working on improvements. We appreciate your support and hope to serve you again soon! Best wishes, Tom

Posted 11 months ago

“Pleased the hampers arrived safely on time .. waiting for feedback from family members once contents consumed at Christmas 🎄”

Helpful Report

Posted 11 months ago

Hello Christine, Thank you for your kind review! We’re so pleased to hear that your hampers arrived safely and on time. We hope that your family enjoys the contents and that it brings joy to your Christmas celebrations. Your feedback is greatly appreciated, and we can’t wait to serve you again in the future! Best wishes, Tom

Posted 11 months ago

“My disabled mother lives 200 miles away from me, and to make sure she has a fresh selection of treat at Christmas, I send her a prestige hamper every year. The drivers deliver promptly, and always on time. Never been let down. I will continue to send each year.”

Helpful Report

Posted 11 months ago

Hello Claire, Thank you so much for your fantastic review! We're beyond delighted to hear that you consistently choose our hampers for your mother and that our delivery service has kept you happy year after year. Best wishes, Tom

Posted 11 months ago

“Love your site, so easy to use!”

Helpful Report

Posted 11 months ago

Hello, Thank you for your fantastic review! We're so glad to hear that you find our site easy to use. Your experience is incredibly important to us, and we're committed to making your shopping journey as smooth as possible. We can't wait to have you back soon! Best wishes, Tom

Posted 11 months ago

“Not good at all - I have moved and couldn't change my billing address - now there is an error in the order! Took absolutely ages to fill in very fed up don't know whether to try again”

Helpful Report

Posted 11 months ago

Hello Hilary, Thank you for sharing your experience with us. I’m sorry to hear about the difficulties you encountered while trying to update your billing address, and I truly understand how frustrating this can be. We're constantly working to improve our process to make it more user-friendly, and your feedback highlights areas in need of attention. I have sent an email confirming the details for you. Best wishes, Ellie

Posted 11 months ago

“Great service. Definitely use you again”

Helpful Report

Posted 11 months ago

Hello Siobhan, Thank you so much for your fantastic review! We're delighted to hear that you had a great experience with our service. Your support means the world to us, and we can’t wait to welcome you back for your next order! Best wishes, Tom

Posted 11 months ago

“Solid service”

Helpful Report

Posted 11 months ago

Hello Maciej, Thank you for your fantastic review! We're so pleased to hear that you found our service to be solid. Your satisfaction is incredibly important to us, and we truly appreciate your support. We look forward to serving you again soon! Best wishes, Tom

Posted 11 months ago

“This is such an easy way to send presents. Always good quality and reliable delivery. Love you!”

Helpful Report

Posted 11 months ago

Hello Susan, Thank you so much for your fantastic review! We're delighted to hear that you find sending presents easy with us and that our quality and reliability met your expectations. Your kind words truly brighten our day! We can’t wait to help you with your next gift. Best wishes, Tom

Posted 11 months ago

“Great choice of goods . A choice of fruit for Xmas would be nice too. Delivery always prompt”

Helpful Report

Posted 11 months ago

Hello, Thank you for your fantastic review! We're so glad to hear you loved our selection of goods and that you found our delivery prompt. Best wishes, Tom

Posted 11 months ago

Prestige Hampers is rated 4.7 based on 34,076 reviews