Prestige Hampers Reviews

Name: Prestige Hampers
Rating: 4.71

4.7 Rating 34,128 Reviews

94 %

of reviewers recommend Prestige Hampers

Company Reviews

Metrics

4.7

Based on 34,128 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Prestige Hampers 5 star review on 19th October 2025

Anonymous

Prestige Hampers 5 star review on 25th June 2025

Anonymous

Prestige Hampers 5 star review on 24th June 2025

Jennifer Christine Lloyd

Prestige Hampers 5 star review on 22nd June 2025

Barbie Harrison

Prestige Hampers 5 star review on 21st June 2025

Roxanne Ellis

Prestige Hampers 5 star review on 27th April 2025

Elizabeth Darling-Mortimer

Prestige Hampers 5 star review on 23rd April 2025

Anonymous

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Anonymous

Anonymous // 01/01/2019

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English

“Email received on Tuesday for £10.00 off on purchase by Thursday, no code given. Chased up for 3 days over telephone & emails, no satisfactory response received so far. Last year I had purchased from them, now I will purchase from other company. Very disappointed customer.”

Helpful Report

Posted 2 years ago

Thank you for taking the time to share your experience with us, Sharad. We truly appreciate hearing from our customers and we apologize for the inconvenience caused when ordering from Prestige Hampers. We understand the issue you faced with the £10.00 off on purchase by Thursday with no code given, and the lack of satisfactory response over the telephone and emails. We understand your disappointment in the incident and regret it happened. I can see that our team has sent over the voucher this morning. Warm regards, Rosie

Posted 2 years ago

“Great service, lovely products”

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Posted 2 years ago

Thank you so much for your kind words and rating, Lynne! We are so glad that you enjoyed our great service and lovely products. Your 5 star rating means the world to us.

Posted 2 years ago

“As always the hampers were gorgeous. and contents were great, thank you Prestige Hampers.”

Helpful Report

Posted 2 years ago

Thank you for you your 5-star rating, Maggie! We're glad that you found our hampers to be gorgeous, with great contents. As always, we appreciate your support!

Posted 2 years ago

“Great items and quality. Good delivery options.”

Helpful Report

Posted 2 years ago

Thank you for your wonderful 5 star rating of Prestige Hampers! We are so pleased to hear that you found it to contain great items as well as quality, and that you were happy with the delivery options!

Posted 2 years ago

“An absolute rip-off, the afternoon tea hamper was £25 reduced from £38, it came in a box size 10" x 8" you can imagine what size the 2 cakes, packet of biscuits, 2 x jars of preserve, bar of chocolate, 2 shortbread biscuits and a box of tea were. Don't waste your money with these people, you would have got a quality hamper from M&S for the money this company is charging. Don't think they will refund either, customer services told me I could return it to them but I wouldn't get a refund.”

Helpful Report

Posted 2 years ago

Thank you so much John for your feedback on Prestige Hampers. I'm so sorry for the disappointment and inconvenience this has caused you. We are deeply sorry that you are dissatisfied with the product received and that it did not meet your expectations. I will feed this back to our team. Warm regards, Tom

Posted 2 years ago

“Excellent web-site - hampers well described - easy to use and nice greeting card included - we wait with anticipation J R”

Helpful Report

Posted 2 years ago

Thank you so much, Jerry, for the 5-star rating and the amazing review of Prestige Hampers! We are glad to hear that you found the website easy to use and were pleased with the description of each hamper, as well as the free greeting card included. We appreciate your kind words and eagerly await your next visit!

Posted 2 years ago

“A very good service, product and delivery system. Easy website to deal with and very helpful all around especially when gifting to relatives far away”

Helpful Report

Posted 2 years ago

Thank you so much for your 5 star rating of Prestige Hampers, John! We are so pleased to hear that you found our service, product, and delivery system to be very good. It's great that you also found our website easy to use, and that our team was helpful when you were gifting to family far away. We really appreciate your kind words!

Posted 2 years ago

“Impressive selection to choose from.”

Helpful Report

Posted 2 years ago

Thank you for your generous 5-star rating of Prestige Hampers – it's greatly appreciated! We're thrilled that you found our impressive selection of hampers to choose from! We hope you will continue to shop with us in the future.

Posted 2 years ago

“Print could be larger,hard to read.”

Helpful Report

Posted 2 years ago

Hello Mrs. HIlda, Thank you for your feedback. We will take this on board and hope your gift is enjoyed. Kind regards, Tom.

Posted 2 years ago

“Very disappointed with this hamper . Goods are probably worth about £15 retail Cheap cardboard filling to pack it out . Cheap basket . Have to try and top this up somehow to make it look reasonable Would not order again”

Helpful Report

Posted 2 years ago

Hello Shirley, Thank you for your review. It is upsetting to hear that you were unsatisfied with the number of blooms in your bouquet. If not done already, please could you get in touch with our Customer Support team at enquiries@prestigeflowers.co.uk with your order number and 'review' in the subject, so we can put this right for you. Kind regards, Tom.

Posted 2 years ago

“always reliable to have everything you need, delivery time is amazing, always good product”

Helpful Report

Posted 2 years ago

Thank you so much for your 5 star rating of Prestige Hampers! We are glad that you find our services to be always reliable, with amazing delivery times and good products. We appreciate your kind words!

Posted 2 years ago

“Quick easy and hopefully reliable”

Helpful Report

Posted 2 years ago

Thank you so much for your feedback on Prestige Hampers! We are committed to providing our customers with exceptional service and appreciate your taking the time to provide us with your feedback. We strive to make each customer happy and thank you for highlighting that we were able to do that for you. Thank you again for your kind words.

Posted 2 years ago

“Very pleased with the service, hampers came very quickly after ordering, they haven't been opened yet, as they are Christmas presents, but I think my family will b happy with these, would definitely recommend prestige hampers :-)”

Helpful Report

Posted 2 years ago

Thank you Sarah for giving Prestige Hampers a five star rating! We're thrilled to hear that you're pleased with the service you received and the hampers came quickly after ordering. We hope your family will be happy with the Christmas presents. It's great to hear that you would recommend us, and thank you for your kind words.

Posted 2 years ago

“So easy to deal with. This is the second time we have used Prestige Hampers, the website is so easy to navigate and the quality of the product is excellent.”

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Posted 2 years ago

Thank you so much, Barbara, for your awesome 5-star review of Prestige Hampers! We really appreciate your feedback that our website is easy to navigate and that the quality of our product is excellent. We are glad to have been your go-to place for personalized gift hampers and we look forward to serving you again.

Posted 2 years ago

“First time used your site and found the process extremely customer friendly. Son and daughter-in-law very happy with hamper. Thank you”

Helpful Report

Posted 2 years ago

Thank you Jenny for your wonderful 5 star rating of Prestige Hampers! We are so glad to hear that the process was customer friendly for you during your first time using the site.

Posted 2 years ago

“Great range of products and reasonable prices.”

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Posted 2 years ago

Thank you so much for the five star rating of Prestige Hampers! We're glad to hear you found our great range of products, and reasonable prices, satisfactory.

Posted 2 years ago

“love the ideas for a special gift always presented well”

Helpful Report

Posted 2 years ago

Thank you for your kind 5 star rating of Prestige Hampers, Clare! We are thrilled to know that we are your go-to for special gifts presented well. Our team works hard to ensure that your experience with us is the best that it can be. Thank you again for your kind words.

Posted 2 years ago

“have a bigger space for writing the messages !”

Helpful Report

Posted 2 years ago

Thank you so much for the 5-star rating of Prestige Hampers! We are so thrilled to hear that your hampers were well-received. We understand that it would be nice to have a bigger space for writing messages, so we are definitely keeping that suggestion in mind! Thank you again for the feedback and support.

Posted 2 years ago

“I have used Prestige Hampers on several occasions, and they are consistently very good. I would recommend them to anyone.”

Helpful Report

Posted 2 years ago

Thank you so much for the 5 star rating of Prestige Hampers!

Posted 2 years ago

“Very clear attractive site. Well set up with great variety and easy to order instructions. Thank you.”

Helpful Report

Posted 2 years ago

Thank you Susan for your 5 star rating of Prestige Hampers! We are glad that you found the website to be very clear and attractive, and the setup to have great variety and easy to order instructions. We appreciate your feedback and your business.

Posted 2 years ago

Prestige Hampers is rated 4.7 based on 34,128 reviews