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Prestige Hampers Reviews

4.7 Rating 34,133 Reviews
94 %
of reviewers recommend Prestige Hampers
4.7
Based on 34,133 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Customer Service
Communication Channels
Email
Read Prestige Hampers Reviews
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Pleased with the item thank you. J.Lillywhite.
Helpful Report
Posted 2 years ago
Dear Jean, thank you so much for taking the time to share your wonderful feedback about Prestige Hampers. We're thrilled to hear that you had a great experience with our service! If you ever need any assistance or have any questions in the future, please don't hesitate to reach out. Our friendly customer support team is always here to help, ensuring that you have an exceptional experience with Prestige Hampers every time. Once again, thank you for your kind words, Jean! We truly appreciate your support. Warm regards, Prestige Hampers Team
Posted 2 years ago
Another swift delivery. great service. AAAAAA
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Posted 2 years ago
Dear Samuel, thank you so much for taking the time to leave us a 5-star rating for Prestige Hampers! We greatly appreciate your positive feedback and are thrilled to hear that you had such a great experience with our service.
Posted 2 years ago
Appalling service and I would advise caution when dealing with this company. My mother spent over £600 ordering 2 identical hampers for family Christmas gifts. This was a significant expense for her, an elderly pensioner. One hamper was delivered but the 2nd never arrived. After a number of attempts to contact the company regarding the issue, she was informed that the missing hamper had been sent to the address of a business completely unknown to her and bore no similarity to the intended recipient or address, which was a private residence. When there was no further communication from the company I followed up the complaint. It was then discovered that the hamper which had been received was not that which she had ordered & paid for, but one of less than half the value. She was not informed or reimbursed for this order change and would have been unaware had I not been enquiring re: the missing hamper. She has since been reimbursed £170 for the difference in price after I raised the issue and provided photographic evidence, but no reimbursement for the missing gift of £300. Complaints manager was brusque and clearly disinterested. I have since discovered numerous customers having same/similar experiences. I was blocked on their social media account for leaving a similar review, although I felt that potential customers should be aware, as they appear to be a trustworthy, established company.
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Posted 2 years ago
Great service promp delivery very satisfied will use again
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Posted 2 years ago
Dear Linda, thank you so much for taking the time to give Prestige Hampers a 5-star rating! We truly appreciate your support and are thrilled to hear that you had a great experience with our service. Your kind words mean a lot to us. We are glad to know that you found our service prompt and the delivery satisfactory. It's wonderful to hear that you are very satisfied with your purchase. We pride ourselves on providing excellent products and top-notch service, and we are delighted to have met your expectations. Thank you for choosing Prestige Hampers, and we look forward to serving you again in the future! Best regards, Katie
Posted 2 years ago
Great selection, good website could not be easier!
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Posted 2 years ago
Dear Robert,Thank you so much for your fantastic 5-star rating of Prestige Hampers! We truly appreciate your feedback and support. We are thrilled to hear that you found our selection to be great and that our website made your shopping experience a breeze. At Prestige Hampers, we strive to provide our customers with the best products along with an easy and enjoyable shopping process. Once again, thank you for your kind words. Best regards, Tom.
Posted 2 years ago
Daughter in Law thought Rose & Card were lovely.
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Posted 2 years ago
Thank you so much, Deanna, for your outstanding 5-star rating of Prestige Hampers! We truly appreciate your kind words and support. Once again, thank you for choosing Prestige Hampers. We look forward to serving you again in the future! Best regards, Rosie
Posted 2 years ago
The website added an unexpected additional amount for "additional charges" after the checkout price (product, delivery and VAT) had been stated and after the credit card details given. This surely amounts to theft since they have taken from my card more than I had agreed.
Helpful Report
Posted 2 years ago
Dear David, thank you so much for taking the time to provide feedback on your experience with Prestige Hampers. We truly appreciate your willingness to share your concerns with us. Firstly, we would like to sincerely apologise for the unexpected additional charges that you encountered on our website. We understand your frustration and acknowledge that this situation is unacceptable. Rest assured, we take your concerns very seriously. We do try and make all charges, such as the delivery charge, as clear as possible throughout the order process. Once again, we would like to express our gratitude for bringing this matter to our attention. Your honest feedback will contribute to improving our services and prevent such incidents from occurring in the future. We genuinely value you as a customer, and we are committed to making things right for you. Warm regards, Rosie
Posted 2 years ago
Very pleased with the hamper. Will certainly use again. Thank you.
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Posted 2 years ago
Thank you, Audrey, for your outstanding 5-star rating of Prestige Hampers! We are absolutely delighted to hear that you were very pleased with the hamper. It's truly wonderful to know that you had such a positive experience with us. We greatly appreciate your feedback and recommendation. We look forward to serving you again in the future. Thank you!
Posted 2 years ago
My sons and their wives were very pleased with their gifts. I had a ‘£10 voucher. The instruction was to scan the code but no further boxes or instructions on how to redeeem.
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Posted 2 years ago
Thank you so much for your 4-star rating of Prestige Hampers! We are thrilled to hear that your sons and their wives were pleased with their gifts. We truly appreciate your feedback and value your satisfaction as our customer. Regarding the £10 voucher, we sincerely apologise for any confusion or inconvenience caused. It seems that there might have been a misunderstanding regarding the redemption process. I can confirm the voucher code needs to be entered at the last stage of checkout. If you have any questions on this, please do not hesitate to contact us. Best wishes, Rosie
Posted 2 years ago
Prestige hampers meet all my expectations and more. Having reliability around the festive season is extremely important, being a very stressful time. Ensuring my friends and family are very important to myself. This would be very hard without reliability of companies such as yourselves.
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Posted 2 years ago
Dear Richard, thank you for your outstanding 5-star rating of Prestige Hampers. We are thrilled to hear that we have met all your expectations and more. We completely understand how important reliability is, especially during the festive season, which can be quite stressful. Ensuring the happiness of your friends and family is a top priority, and we are grateful to be a part of those special moments. We appreciate your trust in our company and are dedicated to providing nothing but the best service. Once again, thank you for your kind words and for choosing Prestige Hampers. We look forward to serving you in the future. Best regards, Customer Service Team
Posted 2 years ago
Excellent service, the quality of the flowers, chocolates and prosecco was top quality. I will definitely use them again.
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Posted 2 years ago
Dear Audrey, thank you so much for your kind words and the fantastic 5-star rating for Prestige Hampers! We are thrilled to hear that you had an excellent experience with us.
Posted 2 years ago
Was easy to do from overseas. Very prompt service and kept me informed all the way from the order to delivery
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Posted 2 years ago
Thank you so much, Jany, for the fantastic 5-star rating of Prestige Hampers! We are thrilled to hear that you had such a positive experience with us. We truly appreciate your kind words and are pleased to know that our service met your expectations.
Posted 2 years ago
I sent a gift to a Prestige Hamper to a friend. They were delighted to receive it and were very pleased with it.
Helpful Report
Posted 2 years ago
Dear Clive, thank you so much for taking the time to rate Prestige Hampers with 5 stars. We truly appreciate your kind words and are thrilled to hear that your friend was delighted and very pleased with the gift you sent them. At Prestige Hampers, we strive to provide exceptional quality and unique gifts to bring joy and happiness to our customers and their loved ones. Your review reassures us that we are successfully meeting our goal. Thank you once again for your support and for choosing Prestige Hampers. We hope to have the pleasure of serving you in the future. Warmest regards, Tom
Posted 2 years ago
Very happy with delivery!! The third time we have purchased your products, and because we are in the 🇺🇸 , it makes it so nice to send gifts to our dear friends.
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Posted 2 years ago
Hello Joanne, Thank you so much for taking the time to give Prestige Hampers a 5-star rating! We truly appreciate your feedback and support. We're delighted to hear that you are very happy with the delivery of our products. It's always a pleasure to provide a seamless gift-giving experience for our valued customers, especially when it comes to sending thoughtful presents to dear friends, no matter the distance. Best regards, Joanne.
Posted 2 years ago
Sent my best friend living in the UK a present from Canada and the experience was seamless. They deliver on time and the packaging was perfect. I definitely recommend and will use it again in the future.
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Posted 2 years ago
Dear Uditi, Thank you so much for your fantastic 5-star rating of Prestige Hampers! We greatly appreciate your kind words and positive feedback. We are thrilled to hear that your experience in sending a present from Canada to your best friend living in the UK was seamless. Thank you once again for your support. We truly value your business. Warm regards, Tom.
Posted 2 years ago
I didn't see it but customer service was very accommodating.
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Posted 2 years ago
Hello Donna, Thank you so much for awarding Prestige Hampers with a fantastic 5-star rating! We greatly appreciate your support and positive feedback. We are thrilled to hear that our customer service team was able to assist you with any inquiries or concerns you had, though we apologize for any inconvenience caused. Your satisfaction is our utmost priority, and we always strive to go above and beyond to accommodate our valued customers. Best regards, Tom.
Posted 2 years ago
My friend loved her gift from Prestige, it was very well packaged and arrived very prompt. I would buy this again. Great presentation and her family all loved the products.
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Posted 2 years ago
Thank you so much, Orla, for your fantastic 5-star rating of Prestige Hampers! We truly appreciate your kind words and are thrilled to hear that your friend loved her gift. We take pride in our careful packaging and speedy delivery, so it's wonderful to know that everything arrived in excellent condition and on time. We're also delighted to hear that the presentation was top-notch and that your friend's family enjoyed the products. Thank you for your support. Kind regards, Tom.
Posted 2 years ago
Top quality as always !!!!
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Posted 2 years ago
Dear Sally,Thank you so much for taking the time to leave us a 5-star rating for Prestige Hampers! We truly appreciate your kind words and recommendation. We pride ourselves on providing top quality products and service, and it's wonderful to hear that we have met your expectations once again. Kind regards, Tom.
Posted 2 years ago
"The experience I received was great! I would definitely use Prestige Hampers again."
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Posted 2 years ago
Thank you so much for your 5-star rating! We are thrilled to hear that the experience you received from Prestige Hampers was great. Your kind words mean a lot to us. We are delighted to know that you had a positive experience and would definitely choose Prestige Hampers again. Kind regards, Tom.
Posted 2 years ago
Absolute shocking I ordered Monday to be delivered Thursday and never got there until Friday ,massive let down and very bad rude customer service ,DO NOT order from these poor owtfit
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Posted 2 years ago
Hello Mark, Thank you for taking the time to leave a review. It is very disappointing to hear that your flowers were delayed in transit. We are very sorry for this, and any upset caused. We would also like to apologise for any disappointment caused while contacting our customer support team on this occasion. This certainly isn't our intention! Kind regards, Tom.
Posted 2 years ago
Prestige Hampers is rated 4.7 based on 34,133 reviews