Prestige Hampers Reviews

Name: Prestige Hampers
Rating: 4.71

4.7 Rating 34,125 Reviews

94 %

of reviewers recommend Prestige Hampers

Company Reviews

Metrics

4.7

Based on 34,125 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Prestige Hampers 5 star review on 19th October 2025

Anonymous

Prestige Hampers 5 star review on 25th June 2025

Anonymous

Prestige Hampers 5 star review on 24th June 2025

Jennifer Christine Lloyd

Prestige Hampers 5 star review on 22nd June 2025

Barbie Harrison

Prestige Hampers 5 star review on 21st June 2025

Roxanne Ellis

Prestige Hampers 5 star review on 27th April 2025

Elizabeth Darling-Mortimer

Prestige Hampers 5 star review on 23rd April 2025

Anonymous

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Anonymous

Anonymous // 01/01/2019

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English

“Have used your ompany many times now and have been impressed by your products and quick and reliable deliveries. Thank you!”

Helpful Report

Posted 1 year ago

Dear Jacqui, thank you so much for giving Prestige Hampers a 5-star rating! We truly appreciate your support and are thrilled to know that you have been impressed with our products and reliable deliveries. Your kind words mean a lot to us. We are glad to have served you multiple times and look forward to continuing to provide you with exceptional hampers in the future. Once again, a big thank you for choosing Prestige Hampers. Warm regards, Rosie

Posted 1 year ago

“I bought this item as a gift. It was delivered on time and my friend was really pleased with it.”

Helpful Report

Posted 1 year ago

Dear Carol, thank you so much for taking the time to give Prestige Hampers a 5-star rating! We truly appreciate your feedback and are thrilled to hear that you had a positive experience with our service. We are delighted to know that your gift was delivered on time and that your friend was really pleased with it. It brings us great joy to bring happiness to both our customers and their recipients. Once again, thank you for your kind words and for choosing Prestige Hampers. We look forward to serving you again in the future! Warm regards, The Prestige Hampers Team

Posted 1 year ago

“Great service will certainly use you again”

Helpful Report

Posted 1 year ago

Dear Marian, thank you so much for awarding Prestige Hampers with a fantastic 5-star rating! We truly appreciate your kind feedback and are thrilled to hear that you had a positive experience with us. We are delighted to know that you found our service great, and we appreciate your trust in us. We assure you that we will continue to provide the same level of excellence in the future as well. Once again, thank you for choosing Prestige Hampers, and we look forward to serving you again soon! Best regards, Rosie

Posted 1 year ago

“Hamper arrived on time. Excellent service again.”

Helpful Report

Posted 1 year ago

Dear Paul, thank you so much for your fantastic 5-star rating of Prestige Hampers! We truly appreciate your support and are thrilled to hear that you had an excellent experience with our service. Our team works hard to ensure that our hampers arrive on time, and it's wonderful to know that we were able to meet your expectations once again. Your satisfaction is our utmost priority, and we are dedicated to providing excellent service to all of our valued customers. Thank you once again for choosing Prestige Hampers, and we look forward to serving you in the future. Best regards, Katie

Posted 1 year ago

“Very good shop easy to order”

Helpful Report

Posted 1 year ago

Dear Dylan,Thank you so much for your amazing 5-star rating of Prestige Hampers! We truly appreciate your support and feedback. It's fantastic to hear that you found our shop very good and that ordering was easy for you. We are thrilled to have provided you with a positive experience and we look forward to serving you again in the future.

Posted 1 year ago

“Great service i asked for 1pm delivery and it came at 1259 brilliant”

Helpful Report

Posted 1 year ago

Dear Anthony, thank you so much for your fantastic 5-star rating of Prestige Hampers! We greatly appreciate your feedback and are thrilled to hear that you had a great experience with us. Best regards, The Prestige Hampers Team

Posted 1 year ago

“It was extremely difficult to complete the purchase Hated thats If they deliver well then this rate will change. I do not see my message anywhere and I had to keep starting again. At one point there were two gifts. The site might need review”

Helpful Report

Posted 1 year ago

Dear Linda, thank you so much for taking the time to share your experience with us at Prestige Hampers. Your feedback is incredibly valuable to us, and we truly appreciate your honesty. We sincerely apologise for the difficulties you encountered while trying to complete your purchase. We understand how frustrating and time-consuming it can be when the website does not function as expected. We're sorry for any inconvenience caused by the multiple instances of starting over or experiencing issues with your message not being displayed. I can confirm the message is on the order. Your suggestion to review our site is duly noted. We are always striving to improve our platform and ensure a seamless shopping experience for our customers. Best wishes, Katie

Posted 1 year ago

“Living in the United States I have order from this establishment for the last two years and the recipients have always stated how wonderful they found the baskets. I couldn't be more pleased with your customer service”

Helpful Report

Posted 1 year ago

Thank you so much for your 5-star rating, Marilyn! We are thrilled to hear that you have been enjoying Prestige Hampers all the way from the United States for the past two years. It brings us immense joy to know that the recipients of our baskets have found them wonderful. Your satisfaction with our customer service means the world to us. We truly appreciate your continued support and look forward to serving you again in the future.

Posted 1 year ago

“Highly recommended. Great service and product”

Helpful Report

Posted 1 year ago

Dear Howard, thank you so much for giving Prestige Hampers a fantastic 5-star rating! We greatly appreciate your kind words and we are thrilled to hear that you had a positive experience with our company. Your satisfaction is our top priority, and we are delighted to know that our service and product meet your expectations. Once again, thank you for choosing Prestige Hampers. We value your support and hope to serve you again in the future. Best regards, Rosie

Posted 1 year ago

“Receipient was very pleased with the quality and variety of the hamper for Valentine's Day! It arrived on the day scheduled. Thank you!”

Helpful Report

Posted 1 year ago

Dear June, thank you so much for awarding Prestige Hampers with a fantastic 5-star rating! We greatly appreciate your positive feedback. We are delighted to hear that the recipient was incredibly pleased with the quality and variety of our hamper for Valentine's Day. It is fantastic to know that it arrived on the scheduled day, ensuring a timely surprise. Once again, we sincerely thank you for choosing Prestige Hampers and for taking the time to leave such a wonderful review. We look forward to serving you again in the future. Best regards, Katie

Posted 1 year ago

“Although the parcel was supposed to arrive on or before February 9th, it was delivered on February 12. I sent it as a birthday present which my cousin was delighted with. I would certainly consider purchasing items to send as gifts; however, hope that they will look into assuring requested deivery dates are met.”

Helpful Report

Posted 1 year ago

Thank you so much for your 4-star rating of Prestige Hampers. We greatly appreciate your feedback and we're thrilled to hear that your cousin was delighted with the birthday present. We understand the importance of timely delivery and we apologise for any inconvenience caused by the delay. Rest assured, we have taken note of your comment and will make every effort to ensure that requested delivery dates are met. We look forward to serving you again in the future and providing you with an even better experience.

Posted 1 year ago

“Even though I ordered from all the way across the ocean in Canada, Prestige Hampers made this seem so seamless, quick, and efficient. I'd order again without hesitation. Thank you for making this such great shopping experience.”

Helpful Report

Posted 1 year ago

Dear Shane,Thank you so much for your 5-star rating of Prestige Hampers! We truly appreciate your feedback and are thrilled to hear that you had a seamless, quick, and efficient shopping experience, even from across the ocean in Canada. Your kind words mean a lot to us, and we are delighted that we could provide you with such a great experience. We would be absolutely delighted to have the opportunity to serve you again in the future. Once again, thank you for choosing Prestige Hampers and for sharing your positive review with us! Warmest regards, Prestige Hampers

Posted 1 year ago

“Pleased with the item thank you. J.Lillywhite.”

Helpful Report

Posted 1 year ago

Dear Jean, thank you so much for taking the time to share your wonderful feedback about Prestige Hampers. We're thrilled to hear that you had a great experience with our service! If you ever need any assistance or have any questions in the future, please don't hesitate to reach out. Our friendly customer support team is always here to help, ensuring that you have an exceptional experience with Prestige Hampers every time. Once again, thank you for your kind words, Jean! We truly appreciate your support. Warm regards, Prestige Hampers Team

Posted 1 year ago

“Another swift delivery. great service. AAAAAA”

Helpful Report

Posted 1 year ago

Dear Samuel, thank you so much for taking the time to leave us a 5-star rating for Prestige Hampers! We greatly appreciate your positive feedback and are thrilled to hear that you had such a great experience with our service.

Posted 1 year ago

“Appalling service and I would advise caution when dealing with this company. My mother spent over £600 ordering 2 identical hampers for family Christmas gifts. This was a significant expense for her, an elderly pensioner. One hamper was delivered but the 2nd never arrived. After a number of attempts to contact the company regarding the issue, she was informed that the missing hamper had been sent to the address of a business completely unknown to her and bore no similarity to the intended recipient or address, which was a private residence. When there was no further communication from the company I followed up the complaint. It was then discovered that the hamper which had been received was not that which she had ordered & paid for, but one of less than half the value. She was not informed or reimbursed for this order change and would have been unaware had I not been enquiring re: the missing hamper. She has since been reimbursed £170 for the difference in price after I raised the issue and provided photographic evidence, but no reimbursement for the missing gift of £300. Complaints manager was brusque and clearly disinterested. I have since discovered numerous customers having same/similar experiences. I was blocked on their social media account for leaving a similar review, although I felt that potential customers should be aware, as they appear to be a trustworthy, established company.”

Helpful Report

Posted 1 year ago

“Great service promp delivery very satisfied will use again”

Helpful Report

Posted 1 year ago

Dear Linda, thank you so much for taking the time to give Prestige Hampers a 5-star rating! We truly appreciate your support and are thrilled to hear that you had a great experience with our service. Your kind words mean a lot to us. We are glad to know that you found our service prompt and the delivery satisfactory. It's wonderful to hear that you are very satisfied with your purchase. We pride ourselves on providing excellent products and top-notch service, and we are delighted to have met your expectations. Thank you for choosing Prestige Hampers, and we look forward to serving you again in the future! Best regards, Katie

Posted 1 year ago

“Great selection, good website could not be easier!”

Helpful Report

Posted 1 year ago

Dear Robert,Thank you so much for your fantastic 5-star rating of Prestige Hampers! We truly appreciate your feedback and support. We are thrilled to hear that you found our selection to be great and that our website made your shopping experience a breeze. At Prestige Hampers, we strive to provide our customers with the best products along with an easy and enjoyable shopping process. Once again, thank you for your kind words. Best regards, Tom.

Posted 1 year ago

“Daughter in Law thought Rose & Card were lovely.”

Helpful Report

Posted 1 year ago

Thank you so much, Deanna, for your outstanding 5-star rating of Prestige Hampers! We truly appreciate your kind words and support. Once again, thank you for choosing Prestige Hampers. We look forward to serving you again in the future! Best regards, Rosie

Posted 1 year ago

“The website added an unexpected additional amount for "additional charges" after the checkout price (product, delivery and VAT) had been stated and after the credit card details given. This surely amounts to theft since they have taken from my card more than I had agreed.”

Helpful Report

Posted 1 year ago

Dear David, thank you so much for taking the time to provide feedback on your experience with Prestige Hampers. We truly appreciate your willingness to share your concerns with us. Firstly, we would like to sincerely apologise for the unexpected additional charges that you encountered on our website. We understand your frustration and acknowledge that this situation is unacceptable. Rest assured, we take your concerns very seriously. We do try and make all charges, such as the delivery charge, as clear as possible throughout the order process. Once again, we would like to express our gratitude for bringing this matter to our attention. Your honest feedback will contribute to improving our services and prevent such incidents from occurring in the future. We genuinely value you as a customer, and we are committed to making things right for you. Warm regards, Rosie

Posted 1 year ago

“Very pleased with the hamper. Will certainly use again. Thank you.”

Helpful Report

Posted 2 years ago

Thank you, Audrey, for your outstanding 5-star rating of Prestige Hampers! We are absolutely delighted to hear that you were very pleased with the hamper. It's truly wonderful to know that you had such a positive experience with us. We greatly appreciate your feedback and recommendation. We look forward to serving you again in the future. Thank you!

Posted 1 year ago

Prestige Hampers is rated 4.7 based on 34,125 reviews