Premier Care in Bathing Reviews

Name: Premier Care in Bathing
Rating: 4.55

4.55 Rating 240 Reviews

91% of reviewers recommend Premier Care in Bathing

Company Reviews

Are you a business owner?

See Business Solutions

Write Your review

BOOM! Your review is being processed!

Thank you for helping other customers to make an informed decision.

Why not write another review on a recent company you have used and be in with a chance to win £250 Amazon Gift Card. Review Another Company

Merchant Metrics


Shipping & delivery
delivery methods	Courier
Customer Service
communication channels	Telephone, Email

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

Featured Review

"Kenny made an excellent job of our bathroom. He was a very clean and polite worker."

Helpful Report

Posted 4 weeks ago

Hi Mr Haley,

We are pleased to hear that you are very happy with your new bathroom. We will pass your kind comments on to your installer.

Kind regards,

Premier Care in Bathing

Posted 1 week ago

"As with others I went with Premier because of the Which recommendation. So far apart from the fitter working hard I’m very upset about it all. Installation date was changed twice, fitter said the units ordered didn’t fit so ordered another which turned up damaged. Sink unit doesn’t fit. A field mgr turned up 4 working days later and wrote his report and also corrected the dripping then continually running toilet flush. Week later toilet is flushing continually again. Has done so for 1 1/2 hrs. The office have yet to get back to me to confirm that someone will be out to me shortly. I’ve been afraid to use the toilet overnight since the first occasion this happened. I’m so upset that I burst into tears when talking to the office. I have health issues but fortunately am not disabled and can go downstairs but I’;m so distressed about this now, Please Please sort this."

Helpful Report

Posted 3 weeks ago

Dear Ms Poore,

We are very sorry for the distress you have experienced. On this occasion we have not met the standard of service we endeavour to offer.

As agreed earlier, our service engineer will visit this afternoon to fix the immediate issue with the cistern. We are replacing the vanity unit and will be in touch to make arrangements for this. If you require any more information in the meantime, please do not hesitate to contact your Contract Manager, Jess.

Yours sincerely,

Premier Care

Posted 3 weeks ago

"The fitter worked very hard and the fittings look very good. I thought the floor was going to be darker - nearly black. An excellent result."

Helpful Report

Posted 4 weeks ago

Thank you for taking the time to leave a 5-star review.

Sometimes the samples can look slightly different to a fully laid floor, but we are pleased that are still happy with your finished bathroom.

Kind regards,

Premier Care in Bathing

Posted 1 week ago

"From start to finish the installation has been carried out with efficiency, skill and good humor. We are really pleased with our new bathroom. I would highly recommend your company."

Helpful Report

Posted 2 months ago

Hi Mrs Vickers,

Thank you for taking the time to leave a 5-star review.

We are very pleased to hear that you would recommend our services.

Kind regards,

Premier Care in Bathing

Posted 1 week ago

"Everything we discuss with Simon has been installed very efficiently. Great service."

Helpful Report

Posted 2 months ago

Thank you for taking the time to leave a 5-star review and your kind words regarding our installation team.

Kind regards,

Premier Care in Bathing

Posted 1 week ago

"We paid over the odds for this shower bathroom etc. One year on and the shower is leaking into the kitchen, the toilet seat is broken, the sink plug is broken. As it’s only guaranteed for1 year the company is not interested unless we pay a call out fee! As this was purchased on finance the finance company got involved and arranged for them to come out. After not knowing what to do the man decided to push toilet paper down a gap under the sink and seal it with sealant. The sink is about 6 foot away from where it is leaking. So if you are thinking of using this company think again."

Helpful Report

Posted 3 months ago

Hi,

We are very sorry that your bathroom is presenting these problems, our designs, products and installations are made to last and we rarely have such issues reported. We are also concerned to read of the work undertaken by the installer who visited you, we do not accept this quality of work and will investigate this, and rectify any issues you have once our surveyor, who is attending today has inspected your bathroom.

Please accept our apologies for your inconvenience.

Premier Care Customer Services Team

Posted 3 months ago

"Very good. Very pleasant. Good worker."

Helpful Report

Posted 5 months ago

Thank you for taking the time to leave a 5-star review.

Kind regards,

Premier Care in Bathing

Posted 1 week ago

"Shaun has done a wonderful job, nothing was too much trouble for him. I would recommend him to anyone, a credit to your company."

Helpful Report

Posted 5 months ago

Hi Mr Powell,

Thank you for taking the time to leave a 5-star review and your kind words regarding our installation team.

Kind regards,

Premier Care in Bathing

Posted 1 week ago

"The workers were very professional. The job has been done to a very high standard. DELIGHTED."

Helpful Report

Posted 5 months ago

Hi Mr Hall,

We are very pleased to hear that you are happy with your new bathroom and our installation team.

Kind regards,

Premier Care in Bathing

Posted 1 week ago

"Fantastic job done, very pleased with my bathroom. Fitter very professional."

Helpful Report

Posted 5 months ago

"Fantastic job. Very pleased with result."

Helpful Report

Posted 5 months ago

"Brilliant, fantastic. Couldn't wish for better."

Helpful Report

Posted 5 months ago

"The bath looks beautiful and your installer has been very good. Clean, quiet and very helpful."

Helpful Report

Posted 5 months ago

"A job well done. Excellent workmanship. Thank you."

Helpful Report

Posted 5 months ago

"Very efficient and helpful craftsman. Thankyou."

Helpful Report

Posted 5 months ago

"We have ordered barrier-free bathroom walk-in. Should be ready in 5 days. We spent 4 nights in the hotel. The water pipes were badly laid and we found a pool of water on the freshly laid laminate. We called an emergency service. The plumber could only turn off the water. He can not work because otherwise we will lose the warranty. The pipes are still leaking although the installer visited us for 5 minutes and just walked away."

1 Helpful Report

Posted 7 months ago

Hi,

Please accept our sincere apologies for the issues you have experienced. Our Field Manager has attended and has recommended additional works to be carried out, which we will arrange with you directly.

Regards, Customer Service Manager - Premier Care in Bathing.

Posted 7 months ago