Premier Care in Bathing Reviews

Name: Premier Care in Bathing
Address: Unit 20-21 Padgets Lane, Unit 20-21 Padgets Lane, Redditch
Rating: 4.39

4.4 Rating 286 Reviews

87 %

of reviewers recommend Premier Care in Bathing

Company Reviews

Metrics

Info

4.4

Based on 286 reviews


Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

About Premier Care in Bathing:

Premier Care in Bathing are the UK market leader in walk-in baths and easy access showers, where we believe everyone should be able to bathe in comfort and safety.

Visit Website

Phone:

0800 280 0239

Email:

enquiries@careinbathing.co.uk

Location:

Unit 20-21 Padgets Lane,
Unit 20-21 Padgets Lane
Redditch
B98 0RA

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The installation was perform with meticulous care and skill by Owen Park and his assistant. The end product was as advertised in quality and style. The only caveat that I would provide to Premier, is keep in touch with your customer. A series of unforseen circumstances kept me guessing about when and if the installation would occur. Management needs to stay on top of communication with a customer. Voice mail left unanswered is poor business. The product is first class, so should keeping customer aware of true information”

Helpful Report

Posted 3 weeks ago

“Refit of bathroom to replace bath with walk-in shower. Both in our 80's. Installation done reasonably well, with some minor problems sorted afterwards. Pleased woth the overal result. HOWEVER - 4 months usage and the shower has failed, pump not working. So shower useless. Reported this to Customer Service 4 days ago, and that team has so far failed to get a fitter to come and effect a repair, or even offer me a date. Lots of excuses as to why not. Customer Service - not in my case !! Very unimpressed, and wonder why the department is called 'Customer Service'”

Helpful Report

Posted 5 months ago

“The shower arka cool touch has been wrongly installed which only became apparent after not functioning well and inspected by AKW maintenance. This has to be remedied but only with the least disruption. I do not want the whole shower dismantled or new carpet pulled up. SORT IT !!!”

Helpful Report

Posted 6 years ago

Hi SG, We take these matters very seriously, unfortunately, we cannot identify a customer account from your name, or email address. Could you please contact our customer services team directly on 01527 594 218 so we can resolve this issue for you? Kind regards, Premier Care in Bathing.

Posted 6 years ago

“I need a walk-in shower for my mother for whom I am now a carer. I arranged an appointment for a representative to visit my home to discuss requirements. The appointment was made for 2 pm. At 2:30 pm I was informed that the representative was running 30-40 minutes late, and that I should expect him "any time now". I waited until 3:20 pm, but no one had turned up, and I had to leave the house to attend to other matters. Returned later to find a business card through my door, but no apology or explanation for the extra delay. Will not be making another appointment. Premier Care in Bathing has thus lost good business, as I may have contracted them to install a shower in the existing bathroom, and also in an additional bathroom planned when my house extension is built. Advice to company: punctuality pays.”

Helpful Report

Posted 6 years ago

Premier Care in Bathing is rated 4.4 based on 286 reviews