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PowerBug.co.uk Reviews

4.7 Rating 4,725 Reviews
97 %
of reviewers recommend PowerBug.co.uk
4.7
Based on 4,725 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read PowerBug.co.uk Reviews

About PowerBug.co.uk:

Electric golf trolleys with build quality you can trust.
Striving to provide not only great quality golf trolleys, but also an industry-best service to match.

Home of the smallest & lightest trolley battery on the market.

Trade in your old trolley against a new PowerBug - Helping to save the planet by recycling old for new.

Free UK delivery on all orders.

Visit Website

Phone:

01753857838

Email:

jimmy@powerbug.co.uk

Location:

Wizza LTD,
Bath Road,
Reading
Berkshire
RG10 9SB

Write Your review

“Very organised and efficient. Battery arrived within three days of orderering”
Helpful Report
Posted 1 year ago
“Parfait. Pensez à convertir les livres en euro”
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Posted 1 year ago
“Replacement securing nut? No problem! Somewhere out on my course the securing nut for the NX Front Wheel Assembly had come adrift. Luckily, the quick release lever and bolt were still holding the Assembly together (only just!) but, with Xmas fast approaching, how was I going to fix this? Contacted Powerbug and supplied a picture of the lever in situ. The next morning the nut was in the post and I received it on Xmas Eve, in time for my games over the holiday period! First class customer service from start to finish!!! Doubted I would have the issue fixed before Xmas but Powerbug staff proved me wrong! Thanks again, folks, and a well done from me!”
Helpful Report
Posted 1 year ago
“Received on/off switch in good time. In fairness to Powerbug the part was sent to Ireland but due to new arrangements over Brexit cost of customs and delivery were high. As this part was not available other than Powerbug, i have no problem in awarding a 5 star score.”
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Posted 1 year ago
“Quality product fast delivery”
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Posted 1 year ago
“I ordered winter wheels for my trolley and they arrived quickly. They were very easy to fit and make a huge difference on a soggy wet course.”
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Posted 1 year ago
“My bugs been going for 20+ years now even my lithium battery lasted for more than 20 years. I’ve only just changed it this year. The bugs are a great bit of kit.”
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Posted 1 year ago
“Great trolley with tiny light battery easily holding charge for 18 holes.”
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Posted 1 year ago
“I was extremely pleased with the response of Powebug to my problem and with their prompt and positive action on my behalf. Thanks.👍”
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Posted 1 year ago
“I am afraid the cup holder I bought from Powerbug does not fit the recently bought Powerbug trolley. The holes are not big enough. I am having to file it out. Does anyone test the products?”
Helpful Report
Posted 1 year ago
Hi Lyndon, Thank you for sharing your feedback. We’re sorry to hear that you’re not completely satisfied with your purchase. The updated drink holder design was introduced in response to popular customer requests for a change from the older netted style. We’ve received positive feedback on this new style, and it’s always our goal to deliver products that meet high standards. That said, it sounds like the item you received may have a defect, which we deeply regret. Please don’t hesitate to reach out to our team at 01753 857 838 or via email at info@powerbug.co.uk. We’d be happy to arrange a replacement or a refund, as your satisfaction is our top priority. We’re always here to assist you.
Posted 1 year ago
“I found Christian very helpful as I purchased on the telephone and then rang back to change my order. The trollies arrived within two days, were well packaged easy to put together. A good feature of the deal was a trade in where the old trolley is repackaged in the box and Powerbug arrange collection. I now need to field - test to see how well it operates!”
Helpful Report
Posted 1 year ago
“Had the NX trolley about 6 months now and it's excellent. My friends have powercaddy and motocaddy trolleys and it's as good if not better,plus it has a 36 hole battery.”
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Posted 1 year ago
“Brought as present for husband for Christmas so not used”
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Posted 1 year ago
“I had a problem with my 15 year buggy having no power to drive the wheels. I called the technical support and they identified I might just need a new switch easy to install . This saved me having to spend a fortune on a new buggy many thanks”
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Posted 1 year ago
“Very helpful with upgrading my old PowerBug which had seen many years of good service.”
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Posted 1 year ago
“Excellent service and trade in offer”
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Posted 1 year ago
“Excellent knowledge and quick delivery”
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Posted 1 year ago
“Very pleased with my new waterproof Cart Bag. Looks like the material for the dividers has changed. Let us hope they survive a lot longer than they did in the previous bag I bought from you.”
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Posted 1 year ago
“Fantastic trolley, wonderful customer service but DHL shockingly bad. Would have left a 5star review if not for that”
Helpful Report
Posted 1 year ago
Hi Anthony, I’m sorry to hear about your experience with DHL. While there’s no excuse for poor service from a courier, we understand that this time of year can be particularly demanding for delivery companies, sometimes leading to rare delays. We truly hope you enjoy your new trolley and want to reassure you that we’re here to help if there’s anything further we can assist with. Please don’t hesitate to reach out.
Posted 1 year ago
“My part exchange was handled very efficiently. I had the original trolley 10 years so hope this new one lasts as long...”
Helpful Report
Posted 1 year ago
PowerBug.co.uk is rated 4.7 based on 4,725 reviews