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PowerBug.co.uk Reviews

4.7 Rating 4,553 Reviews
97 %
of reviewers recommend PowerBug.co.uk
4.7
Based on 4,553 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read PowerBug.co.uk Reviews

About PowerBug.co.uk:

Electric golf trolleys with build quality you can trust.
Striving to provide not only great quality golf trolleys, but also an industry-best service to match.

Home of the smallest & lightest trolley battery on the market.

Trade in your old trolley against a new PowerBug - Helping to save the planet by recycling old for new.

Free UK delivery on all orders.

Visit Website

Phone:

01753857838

Email:

jimmy@powerbug.co.uk

Location:

Wizza LTD,
Bath Road,
Reading
Berkshire
RG10 9SB

Write Your review

Recentl had an issue with my 1 year old trolley, and apart from the issue of having to return it for repair, Christian in the tech services department was very helpful in solving the issue and returning the trolley back to me with a very fast turn round. Good service.
Helpful Report
Posted 1 year ago
This is my second PowerBug trolley and based on my experience with the last one a GT 7 I decided to purchase this one as The GT7 was 11 years old and I didn't know how much longer the battery would last. I am pleased with my purchase however one aspect of the new one is that the elastic securing straps are quite hard to fix onto the frame. I am using the same bag as before. The brackets on the NX appear to be shorter across and/or the elastic strap is shorter. Trying to pull the strap and fix it to the trolley is difficult especially the bottom one. Also I await your instructions for shipping my GT7 which has to be sent to you. Alan Nelson
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Posted 1 year ago
New Switch and Press button ordered and dispatched promptly. Arrived before expected. First clas service.
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Posted 1 year ago
Good small efficient battery. Agreed to delay delivery due to holiday....but maintained the sale price discount. I've had a standard lithium previously and has been very good.
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Posted 1 year ago
Good service
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Posted 2 years ago
I have used my power buggy for 4 years and it has been great always with the seat. I was delighted to learn that a new slimmer seat would fit my old buggy. I have yet to try the new seat on the course though. 🤞
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Posted 2 years ago
Powerbug are truely attentive to customers. I had a technical chat with the support team so I could place an order for a spare part with confidence. The only issue is that I am based in France, so shipping costs were 4 times the price of the device :-(. Hence 4 stars only ...
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Posted 2 years ago
Ordering and delivery was great really quick and the price was also really good lam very pleased with my new electric golf trolley
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Posted 2 years ago
If there is a problem, it's never a problem that PowerBug won't sort out
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Posted 2 years ago
Delivery, trade in and returns service were very good and efficient. My new NX DHC trolley is excellent and already prefer it to the previous model.
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Posted 2 years ago
I've just purchased new powerbug trolley ,reason being have had older version and have had no issues in past 4 years.
Helpful Report
Posted 2 years ago
Great delivery from Powerbug on all items I have purchased. 4 stars is for the Winter Anti-Clog Dual Front Wheel Assembly. They work fine but have a few drawbacks. They are noisey and the mud from the wheels ends up on your bag instead of clogging up the wheel assembly. Also, there were no fitting instructions and the unit only had starter holes for screwing into as opposed to pre-drilled holes. If you don't get the screws in correctly then the wheels won't run flat with the back wheels and they will twist the frame. Room for improvement although these are for the older models now. After all that I am still glad I purchased them.
Helpful Report
Posted 2 years ago
The original service was very efficient when buying my Hedgehog wheels. I did have an issue with one wheel after a few months where it would not lock onto the shaft, however, the item was replaced immediately. Good service.
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Posted 2 years ago
Very attentive and client orientated
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Posted 2 years ago
Process of purchase from initial enquiry was professional and helpful. Good communication on phone and via email. Not many queries but when needed was dealt with in a courteous and helpful way. Thank you.
Helpful Report
Posted 2 years ago
Fast efficient service. Price average. A ball holder could be incorporated which would make things easier.
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Posted 2 years ago
El carro es muy bueno, y buen precio, pero por poner una pega es que la documentación que viene en el paquete es en ingles, y siendo un producto que se envía a España, tendría que venir en español. Atentamente,
Helpful Report
Posted 2 years ago
Great service as always from PowerBug. I purchased the nx lithium trolley and although I have only used it once it performed perfectly. Folds up nicely, especially when you invert the wheels. Only problem I have is that my umbrella holder does not fit properly, unlike on my old PowerBug trolley. But overall I am extremely pleased with my purchase.
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Posted 2 years ago
The powerbug NX I bought is a lovely trolley and good for its price. One thing that has disappointed me, and is a constant irritant, is that when it is folded up to put in my car it takes up much more space than my old powerbug did. Vertically, it requires me to remove the back shelf of the car whereas the older one folded down much flatter and slipped under the shelf easily. Compared to the latest motorcaddy this folding size is again not as good. However, the trolley is still significantly cheaper and of good quality.
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Posted 2 years ago
Great and fast service, a little negative point is the cost of packaging from the UK to Holland. Maybe a service point in the EU outside of the UK may help.
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Posted 2 years ago
PowerBug.co.uk is rated 4.7 based on 4,553 reviews