Login
Start Free Trial Are you a business? Click Here

PowerBug.co.uk Reviews

4.7 Rating 4,536 Reviews
97 %
of reviewers recommend PowerBug.co.uk
Company Reviews Metrics Info
4.7
Based on 4,536 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
99%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read PowerBug.co.uk Reviews

About PowerBug.co.uk:

Electric golf trolleys with build quality you can trust.
Striving to provide not only great quality golf trolleys, but also an industry-best service to match.

Home of the smallest & lightest trolley battery on the market.

Trade in your old trolley against a new PowerBug - Helping to save the planet by recycling old for new.

Free UK delivery on all orders.

Visit Website

Phone:

01753857838

Email:

jimmy@powerbug.co.uk

Location:

Wizza LTD,
Bath Road,
Reading
Berkshire
RG10 9SB

Write Your review

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
PAUL W
PowerBug Customer
“Having had to pay £30 before you would look at the problem, I fail to see how it was repaired as "a goodwill gesture". Furthermore i received three days ago a confirmation that my order (identical ref no.) had again been despatched! Something wrong with your system iy seems unless I can expect another battery and charger "as a goodwill gesture". The battery and charger are again working perfectly and I look forward to being able to recommend the trolley et al to dellow golfers, as I have in the past.”
Helpful Report
Posted 8 years ago
Hi Paul, Thank you for your feedback. I would just like to explain the transaction in a bit more depth for anybody concerned about this negative review. Your battery and charger were returned to us using the £30.00 courier service. This covers the cost of sending a courier to collect the goods to be returned and also covers any cost of re-delivery of goods after they have been to our service centre. After inspecting your battery and charger we discovered that both the battery connector and charger connector have been damaged. We carried out a free of charge repair to both the battery and charger, thoroughly tested the goods proving that they are now in full working order before dispatching them back to you again. (Hence the notification of re-dispatch). We are glad to hear your battery and charger are fully functioning again, and wish you many days of happy golfing :-)
Posted 8 years ago
Trevor N
PowerBug Customer
“Prompt and helpful telephone reception with the order received the following day. Good service indeed”
Helpful Report
Posted 8 years ago
David S
PowerBug Customer
“Excellent service. Part arrived within 24 hours.”
Helpful Report
Posted 8 years ago
Clare G
PowerBug Customer
“Christian was very pleasant to work with and tried hard to explain things”
Helpful Report
Posted 8 years ago
Louis T
PowerBug Customer
“My answer was related to the design, not the quality of build. My Powerbug was purchased 3 years ago and has had 8 Faults repaired under guarantee, ranging from new motors,gearbox and battery. However the serviced offered by your staff was excellent.”
Helpful Report
Posted 8 years ago
Mrs R
PowerBug Customer
“Pricey products but delivered speedily!”
Helpful Report
Posted 8 years ago
Nigel A
PowerBug Customer
“Excellent customer service Tiny battery Simple uncomplicated design that works well”
Helpful Report
Posted 8 years ago
John R
PowerBug Customer
“Excellent advice and service on product ordered have no problem recommending powerbug”
Helpful Report
Posted 8 years ago
Chris H
PowerBug Customer
“The replacement Lithium battery is excellent”
Helpful Report
Posted 8 years ago
John D
PowerBug Customer
“Quick delivery, accurate tracking to time window and overall a great service, many thanks PB”
Helpful Report
Posted 8 years ago
Mike M
PowerBug Customer
“Received a reply to my email by returned and then phoned the company and secured a deal and placed an order which was delivered as advised. Great service.”
Helpful Report
Posted 8 years ago
PowerBug Customer
“Excellent customer service, and very nice people”
Helpful Report
Posted 8 years ago
Anonymous
PowerBug Customer
“Great. Does what it promises.”
Helpful Report
Posted 8 years ago
John D
PowerBug Customer
“Good quick advice and service. Helpfull staff. Delivery precisely on time.”
Helpful Report
Posted 8 years ago
Anonymous
PowerBug Customer
“Quick delivery and good prices”
Helpful Report
Posted 8 years ago
Richard B
PowerBug Customer
“Jimmy at PowerBug was very efficient in helping me with my requirements and completing the order. All queries were handled very courteously and without any overselling. The delivery was very quick. My order placed Monday afternoon and delivery on Thursday morning with regular updates informing me of the order progress. The trollies are both exactly what we ordered and we are very happy with the high quality of the product. No hesitation in recommending PowerBug to anyone wanting an electric golf trolley.”
Helpful Report
Posted 8 years ago
Dennis W
PowerBug Customer
“I ordered an Axle for a mates powerbug trolley, it came when they said it would, it was no trouble to fit so I was very pleased with the service.”
Helpful Report
Posted 8 years ago
Andrew J
PowerBug Customer
“I ordered a replacement ECU when my trolley 'died' unexpectedly and seeing only one led lamp lit. I fitted the replacement and found no improvement at which point I investigated further and found no power from the PCB on the handle controller back to the ECU. A quick phone call to the technical helpdesk confirmed my findings and a new PCB was ordered and installed curing the problem. The unused ECU was returned and credited to my a/c and I am back on the road again. Thanks Powerbug great service and assistance.”
Helpful Report
Posted 8 years ago
Edward M
PowerBug Customer
“Correct goods delivered on time.”
Helpful Report
Posted 8 years ago
Anonymous
PowerBug Customer
“Efficient service, prompt delivery and good quality products”
Helpful Report
Posted 8 years ago
PowerBug.co.uk is rated 4.7 based on 4,536 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request