“The interest rates on their loans are massive and really are a bit of a rip off. Basically whatever you borrow you pay twice as much back. However, they gave me a loan when I really needed it and no one else would and their customer service has always been good. That said, I've never missed a payment or needed additional help from them so that's probably why - I should imagine things are different if there are problems.”
“Not keen that they take the money early sometimes - have to watch that your company pays early on bank hols etc., but the customer service is spot on - pleasant and fast.”
“I found the chat room very helpful unlike the ooperator on the phone who was very unhelpful as when I explained circumstances the operator just hung up on me”