Postboxed Reviews

Name: Postboxed
Address: 49 Randolph avenue, 49 Randolph avenue, London Borough of Brent
Rating: 4.62

4.6 Rating 2,952 Reviews

91 %

of reviewers recommend Postboxed

4.6

Based on 2,952 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Postboxed:

Postboxed is an online shop selling high quality, gift-wrapped items that are all delivered directly through customers’ letterboxes, alleviating the widespread problem of missed deliveries

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Postboxed 5 star review on 28th November 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Efficient service that delivers on their product and more - saved me this Christmas with family due to my unorganised approach 👍🏻”

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Posted 2 months ago

“The recipients were delighted with their gifts. Unfortunately the delivery was slow and arrived after Christmas. Sending to Italy was incredibly expensive & the very slow delivery added to the disappointment.”

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Posted 3 months ago

“Really loved the match box kits! They were exactly as hoped for and my girlfriend loved them. My only niggle is how I ordered it to be delivered for a specific date, a week or so in advance. Unfortunately it was delivered just a couple of days after being ordered.”

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Posted 3 months ago

“Everything was great. The gift wrapping cozld be better but it did its job. Would order again”

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Posted 6 months ago

“A good little selection of novel gifts at affordable prices. According to recipients they arrive beautifully gift wrapped and nicely presented.”

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Posted 9 months ago

“There was a mix up with the order, however, Liza sorted it out quickly and the correct gift resent. Really happy with the prompt customer service.”

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Posted 10 months ago

“Used 24/7 facility.. very smooth and easy to use .. could do with some of the big box compartments being lower down so not lifting a big parcel above my head .. otherwise very easy to use 👍”

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Posted 11 months ago

“They delivered the items I had ordered in a timely fashion to the correct address. Exactly what I had paid for.”

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Posted 11 months ago

“Good product, unfortunately, has hidden costs to deliver overseas. This should have been made clear on the order page”

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Posted 1 year ago

“Beautiful chocolates and lovely packaging. However, I sent them as an Easter gift but the card said 'Happy Birthday' to a different person! The recipient contacted your company and all was clarified, they then knew who they were from and were able to thank me!”

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Posted 1 year ago

“Lovely box which was delivered efficiently to Marseille.”

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Posted 1 year ago

“Lovely books; arrived in time. Would have been nice if a birthday card could have been included.”

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Posted 1 year ago

“The gift I chose arrived very swiftly and was well received.”

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Posted 1 year ago

“Very qualitative products, great packaging. However, I would have liked the company to communicate about the strikes that were taking place during Christmas which affected delivery dates. Otherwise great!”

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Posted 1 year ago

“Order arrived in small box containing the stock and 2 small books for Christmas.”

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Posted 1 year ago

“Was pleased to find such a quirky and fun gift after I googled "small bouquet of flowers". The delivery was delayed due to postage strike but I received a helpful email from postboxed which updated me regarding this. The gift was very much appreciated.”

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Posted 1 year ago

“Good Product and Delivery but I DO'N'T find it easy to do it online because the delivery address seems to be to ME when I'm sending it to someone ELSE!!! Always have to be in touch with you again to get it to the intended recipient. PLEASE try to make it easier to differentiate!!!”

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Posted 1 year ago

“The product was very good, however it was delivered 2 weeks earlier than the date I had requested”

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Posted 1 year ago

“Great idea as an alternative to sending parcels overseas.A choice of colours would have been the icing on the cake.”

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Posted 1 year ago

“I like the product although smaller than I had imagined. However I am horrified to have been charged nearly £27 carriage for a tiny, lightweight box !! Unacceptable Sylvia Clayden”

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Posted 1 year ago

Postboxed is rated 4.6 based on 2,952 reviews