Postboxed Reviews

Name: Postboxed
Address: 49 Randolph avenue, 49 Randolph avenue, London Borough of Brent
Rating: 4.62

4.6 Rating 2,954 Reviews

91 %

of reviewers recommend Postboxed

4.6

Based on 2,954 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Postboxed:

Postboxed is an online shop selling high quality, gift-wrapped items that are all delivered directly through customers’ letterboxes, alleviating the widespread problem of missed deliveries

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Postboxed 5 star review on 28th November 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great idea as an alternative to sending parcels overseas.A choice of colours would have been the icing on the cake.”

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Posted 1 year ago

“I like the product although smaller than I had imagined. However I am horrified to have been charged nearly £27 carriage for a tiny, lightweight box !! Unacceptable Sylvia Clayden”

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Posted 1 year ago

“Arrived really quickly and responded to a query in lightening speed.”

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Posted 1 year ago

“This was the cutest thing, my bestie loved it!”

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Posted 1 year ago

“Such a lovely collection of little things...to bundled together and give a a gift!! I loved choosing the items to go in a Thank you box.”

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Posted 2 years ago

“The item ordered was delivered on time and was as described. My relations were very pleased with the chocolates!”

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Posted 2 years ago

“Lovely gift which was beautifully made. Postage cost is very high though... It shouldn't cost £12 to send a matchbox to Europe!”

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Posted 2 years ago

“Generally a really good experience although there's an option to give a date you want delivery by and despite setting it to the day before my neice's birthday it was sent out the day of her birthday. Not sure if I messed that up or didn't understand, but I'd just deliver straight away next time and warn the person not to open it early!”

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Posted 2 years ago

“Parcel sent as promised and delivered to the address very happy with the delivery and updates of tracking”

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Posted 2 years ago

“The quality of the items is excellent and the delivery is very convenient. On this occasion the message I had written was not included in the package but this is the only time thius has happened and I have sent a number of presents via this very good company.”

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Posted 2 years ago

“Lovely gift, although posted 4 days before date requested”

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Posted 2 years ago

“Recipient was very happy with gifts in box but I was under the impression there was going to be a gift card included as I wrote a message when ordering. Otherwise a very quick delivery, thankyou!”

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Posted 2 years ago

“Easily purchased item and was delivered to recepient. Delivery took a little longer than expected but it wasn’t a problem. Also found the item to be quite expensive.”

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Posted 2 years ago

“I’m happy with the service although on receiving the gift my family couldn’t understand the message I’d added to it as I’d used a couple of emoticons and they came out as code! I just thought maybe there could be a clear warning not to use them (but maybe there is already and I hadn’t seen that! )”

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Posted 2 years ago

“I was happy with the service and items but unfortunately one of the packs of 2 notebooks was separated and not held together like the others, and how they were supposed to be. Luckily I was splitting one pack up so didn't have to ask for a replacement.”

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Posted 2 years ago

“Lovely idea when someone you want to send a wish to is not fond of flowers etc ! My daughter LOVED her hug in a matchbox received after her operation. Unfortunately it was not delivered on the day requested but that was not Postboxed fault, it was just after Christmas so Royal Mail was not at its best”

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Posted 2 years ago

“I ordered stuff Mid December for Christmas Gifts, unfortunately they did not arrive on time, so I emailed them to cancel my order and asked for a full refund. I was delighted to have received a full refund without any hassle or numerous emails. I appreciate that postal delivery this year has been extra stretched because of Covid so I do not hold any blame with the company and because of their efficient customer service care with dealing with my refund, I will definitely be purchasing products from them again.”

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Posted 2 years ago

“Recipient was happy with the chocolates. They arrived a day late though.”

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Posted 2 years ago

“Ordered item as described, delivered quickly attractively and securely packaged. Good quality content.”

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Posted 2 years ago

“An ideal way of sending presents to friends and family in the UK. My friend was delighted with the Liberty pens They arrived on her birthday too”

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Posted 2 years ago

Postboxed is rated 4.6 based on 2,954 reviews