Postboxed Reviews

4.6 Rating 2,954 Reviews
91 %
of reviewers recommend Postboxed
4.6
Based on 2,954 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 82%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Postboxed Reviews

About Postboxed:

Postboxed is an online shop selling high quality, gift-wrapped items that are all delivered directly through customers’ letterboxes, alleviating the widespread problem of missed deliveries

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Postboxed 5 star review on 28th November 2023
Elizabeth H
Postboxed 5 star review on 7th November 2023
Anonymous
Postboxed 5 star review on 9th October 2023
Elizabeth M
Postboxed 5 star review on 9th June 2023
Aderonke O
Postboxed 5 star review on 31st January 2023
Allyson W
Postboxed 5 star review on 31st January 2023
Allyson W
Postboxed 5 star review on 4th July 2022
Jennifer T
20
Anonymous
Anonymous  // 01/01/2019
The Birthday gift box was particularly well received by my daughter. She loved the toast your own mini marshmallows. My only disappointment was that it wasn't delivered on her Birthday as requested but 4 days early.
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Posted 2 years ago
A great service and a great gift!!
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Posted 2 years ago
Arrived on the day requested. Nicely wrapped and undamaged as in a secure box.
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Posted 2 years ago
the gift e hug in a letterbox was great the only reason I did not give it 5 stars was because the gift card was missing so the recipient did not know who the gift was from. I did fill in a message when ordering the gift.
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Posted 2 years ago
Items arrived quickly and were good quality and recipient was delighted. Definitely would order again
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Posted 2 years ago
We ordered the dinosaur pencils for a grandson's birthday as we couldn't get to see him on the actual day with his main gift. The pencils were gratefully received by a huge dino fan. They arrived on time and I would definitely use this website/service again. The only thing that made us a little hesitant was the cost of delivery for such a small item. But in the circumstances we decided it was worth it.
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Posted 2 years ago
very good, on the whole. I was able to choose the date for delivery, but the item arrived two days earlier. I had wanted the item delivered to the person on their birthday.
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Posted 2 years ago
Very well received, on time. Only 4 out of 5 ~ always room for improvement ~ Not that you need it!!!!
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Posted 2 years ago
Good service, postage costs could be clearer.
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Posted 2 years ago
I was disappointed not to receive an update telling me my gift had been delivered.
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Posted 2 years ago
Quick delivery
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Posted 2 years ago
It was good to find a facility to send a present to a UK address from here in New Zealand . Could do with lots more mid price to cheaper products especially for men. The service worked well but I think I must have missed the area where we can ask for the item to be delivered on or just before the birthday. Item arrived early and that was okay. Well packed and very good service. Thanks.
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Posted 2 years ago
Prompt delivery, good communication. Great variety of items, though a little overpriced. Would recommend nevertheless
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Posted 2 years ago
The cupcakes came as expected and personalised perfectly. My friend absolutely loved them. I would definitely buy them again for other occasions.
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Posted 2 years ago
Recipient said there was no message with gift - I definitely included a 'happy birthday' message. Otherwise happy with items sent.
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Posted 2 years ago
This service has been a lifeline while I was confined to the house! I did struggle a bit to sort my address from the recipients' addresses, but I've mastered that now. And the gifts have been appreciated!
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Posted 2 years ago
A lovely selection of gifts and when we received one it was beautifully packaged and fully recyclable. It would be good if there were a few cheaper sweetie options to add to your parcel as well. My only gripe is that the postage was quite high. I suspect this is to cover the lovely packaging which is ok except it says it’s free and we know that Royal Mail on small items doesn’t cost £3.95. Other than that I think it’s a lovely idea and I was very pleased with it.
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Posted 2 years ago
My friend was thrilled to receive beautifully wrapped and delicious chocolates gift. My only criticism is that the confirmation email to me had her name on it, not mine.
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Posted 2 years ago
This was a gift, so I cannot comment on the product other than to say that my mother was very pleased with it all. Quick and efficient service, delivered at short notice on the right day, so I was happy.
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Posted 2 years ago
I ordered the letterbox birthday gift for my daughter as I can't see her at the moment. She works so it was important to me that it was posted through the letterbox. Unfortunately Royal Mail didn't put it through her letterbox and she had to wait till the weekend after her birthday before picking it up. She really loved the contents - hence my 4 star review - but I am disappointed that a gift advertised as being suitable to be posted through the letterbox was not. I also ordered flowers from a different letterbox company which were delivered just fine.
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Posted 2 years ago
Postboxed is rated 4.6 based on 2,954 reviews