Portland Brown Ltd Reviews

Name: Portland Brown Ltd
Address: 22 Stokes Croft, 22 Stokes Croft, Bristol
Rating: 4.56

4.6 Rating 541 Reviews

92 %

of reviewers recommend Portland Brown Ltd

Company Reviews

Metrics

Info

4.6

Based on 541 reviews

Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

0330 0240 101

Email:

enquiries@portlandbrown.com

Location:

22 Stokes Croft,
22 Stokes Croft
Bristol
BS1 3PR

Portland Brown Ltd 5 star review on 25th August 2026

Sachiko

Portland Brown Ltd 5 star review on 13th August 2026

Allison

Portland Brown Ltd 5 star review on 23rd December 2024

Hilary

Portland Brown Ltd 5 star review on 23rd July 2024

Sarah

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was away from my family but staying with PB made my time away much more pleasant. I always felt that help was just a call away. All the proactive communication was a pleasant surprise indeed. Overall a most professional team and a great customer experience. I would stay again or recommend a friend in a heartbeat!”

Helpful Report

(209) - Posted 7 years ago

“The apartment was great - really clean, and in a good location. Portland Brown were really responsive and helpful!”

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(184) - Posted 7 years ago

“comfortable stay, great service.”

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(62) - Posted 7 years ago

“Hospitality is outstanding. The service and staff cooperation was also good. The location and reaching out to apartment is also good. The room comfort was also nice . In future I would like to visit your hotel again. Thanks!”

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(55) - Posted 7 years ago

“Service was very good and queries were replied to on a very timely basis. Issues were dealt with promptly.”

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(179) - Posted 7 years ago

“fantastic customer service and very friendly people.”

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(110) - Posted 7 years ago

“Prompt response all the time. They work efficiently and make sure tenants are comfortable during the stay.”

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(166) - Posted 7 years ago

“Excellent responsiveness and service.”

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(91) - Posted 7 years ago

“I think Excellent will be a better definition of our experience. The staff had an exceptional degree of being service oriented. Every issue we had was promptly resolved and the team did their outmost efforts to enable us to have a smooth start in the UK and focus on work and other relocation logistics.”

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(35) - Posted 7 years ago

“Location, weekly service”

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(91) - Posted 7 years ago

“Portland Brown was extremely responsive and accommodating of all our requests. The team made our stay super comfortable and easy.”

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(185) - Posted 7 years ago

“The team was very responsive to my needs”

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(91) - Posted 7 years ago

“The staff were always very responsive in meeting my needs.”

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(33) - Posted 7 years ago

“Great service, wonderful flat and very friendly staff. Whenever I needed something they were there for me immediately.”

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(86) - Posted 7 years ago

“Even though there were several issues with the apartment when I first arrived, Portland Brown was responsive in helping me fix these issues and followed up with updates.”

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(182) - Posted 7 years ago

“Portland Brown have been very helpful and prompt with any of my needs through out my stay, they managed to retrieve my mobile phone which I dropped in a cab, supplied me with a voucher to make a call overseas as the phone in the apartment wasn't working and when the fridge had broken down they supplied me with a temporary fridge and a voucher to purchase goods lost in that fridge, once I left the apartment I realised I'd forgotten an insignificant item behind that really only had sentimental value, this was sent to my new address! Great service!”

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(176) - Posted 8 years ago

“My stay was great and the cleaning services were fantastic. The communication regarding routine checks was great and simple.”

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(84) - Posted 8 years ago

“Good communication. Great staff. Flexible about check out.”

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(47) - Posted 8 years ago

“The apartment was in very good condition and the service team was very helpful.”

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(88) - Posted 8 years ago

“good service. never had any problems”

Helpful Report

(102) - Posted 8 years ago

Portland Brown Ltd is rated 4.6 based on 541 reviews