Intermedical Homecare Reviews

4.8 Rating 275 Reviews
100 %
of reviewers recommend Intermedical Homecare
4.8
Based on 275 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Intermedical Homecare Reviews

About Intermedical Homecare:

Leading the way in Portable Oxygen therapy since 1997. Helping thousands of patients with their supplementary oxygen needs for better independance, our team offer specialist advice tailored to individual needs with unrivalled after care & support.

Visit Website

Phone:

0800 028 2194

Email:

homecare@intermedical.co.uk

Location:

Unit 6, Mill Hall Business Estate Mill Hall, Aylesford Kent
Aylesford Kent
ME20 7JZ

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Intermedical Homecare 5 star review on 12th March 2024
Michael H
Intermedical Homecare 5 star review on 5th August 2022
Judith
Intermedical Homecare 5 star review on 6th October 2020
Derrick M
Anonymous
Anonymous  // 01/01/2019
I was so worried I ordered a machine 2 weeks ago and I have received a phone call yesterday from Lee to make me aware it was coming today and I got my order delivered as promised. I hope I will not need to use this machine but thank you for sending it out, I spoke with few people in your office and I could sense how busy you are in these difficult times. A huge thank you for your hard work. Dr A. W Jones
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Posted 4 years ago
Just spoke with Samuel about a concentrator. What a lovely, kind, patient and helpful man! His service, concern and care were exemplary! Under these stressful circumstances with coronavirus, he took his time helping and guiding me. I feel lucky to have come into contact with Samuel, and this company. Thank you Samuel!
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Posted 4 years ago
excellent customer service and support. Olivier help me with my order and send us all forms. Machine nuvo delivered today thank you. I am referring you to my family and friend.
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Posted 4 years ago
I just want o say how pleased I am with my portable oxygen condenser. I have ordered it last week and got it delivered today although they told me there was going be a delay due to the high demand for oxygen. You are doing a great Job and people who have reviewed you badly should have more patients and undenstanding. We are under a medical emergency situation. Thanks
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Posted 4 years ago
Olivio and Samuel have been so helpful in guidance and service, as well as understanding my own past critical medical history, due to their direct relationship with the NHS, rather than just being a sales website. Thank you so much for all your help
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Posted 4 years ago
Very pleased, the customer service was very clear and friendly with our high demands and the service was exceptional. With the current covid 19 situation this company has prepared us quickly with new and essential supplies and equipment needed that other companies could not.
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Posted 4 years ago
I made one call to Intermedical for a Oxigen Concentrator during this busy time and was really surprised how helpful they were. Samual spent lots of time with me explaining things and listed the things that would be helpful to me. It was a pleasant experience and not a hard sell that I have experienced with other suppliers.
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Posted 4 years ago
Samuel was extremely helpful in advising me which unit wouldbest suit my needs and was kind enough to process my order by phone whilst I completed the VAT form online.
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Posted 4 years ago
Samuel, many thanks for your extremely professional assistance.
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Posted 4 years ago
Samuel, many thanks for your extremely professional assistance.
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Posted 4 years ago
Thanks Samuel, nice job, appreciate your assistance at this difficult time.
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Posted 4 years ago
Samuel is a great guy. Knowledgeable on the equipment, both friendly and efficient and provided excellent customer service. Shopping and placing an order with Intermedical was a very positive experience.
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Posted 4 years ago
AS USUAL YOU GAVE A FIRST SERVICE
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Posted 4 years ago
lea a great person to learn about your products and the service was very good
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Posted 4 years ago
First class service and deivery
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Posted 4 years ago
The service was first class.
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Posted 4 years ago
Excellent communication between purchase and delivery options. First Class customer service
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Posted 4 years ago
My portable oxygen concentrator is wonderful for those rare occassions when needed. Always taken in the car when out and about, the only observation I can make (but purely it is about me) I find it heavy, using heavy items for any length of time makes me breathless. Would not be without it now and would certainly recommend to anyone.
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Posted 4 years ago
I am a first time Customer so my engagement with Intermedical is limited. Based upon that experience the service was extremely good.
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Posted 4 years ago
Excellent product,but battery life not quite as long as expected.Also beware battery charge loss if in standby for any length of time.Remember to charge up in advance of any trips out.
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Posted 4 years ago
Intermedical Homecare is rated 4.8 based on 275 reviews