Intermedical Homecare Reviews

4.8 Rating 275 Reviews
100 %
of reviewers recommend Intermedical Homecare
4.8
Based on 275 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Intermedical Homecare Reviews

About Intermedical Homecare:

Leading the way in Portable Oxygen therapy since 1997. Helping thousands of patients with their supplementary oxygen needs for better independance, our team offer specialist advice tailored to individual needs with unrivalled after care & support.

Visit Website

Phone:

0800 028 2194

Email:

homecare@intermedical.co.uk

Location:

Unit 6, Mill Hall Business Estate Mill Hall, Aylesford Kent
Aylesford Kent
ME20 7JZ

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Intermedical Homecare 5 star review on 12th March 2024
Michael H
Intermedical Homecare 5 star review on 5th August 2022
Judith
Intermedical Homecare 5 star review on 6th October 2020
Derrick M
Anonymous
Anonymous  // 01/01/2019
Kept me updated on delivery. It ended up being very prompt. An excellent company to deal with. Would definitely recommend with no hesitation.
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Posted 1 year ago
Very knowledgeable and helpful staff... My G5 purchases have really helped me cope with my current condition.... Kind regards, mark
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Posted 1 year ago
I had purchased with you before and found the service great. This time i had a query about the tax exemption and recieved the best customer service from Lee Denny. He left a voicemail and emailed me and we spoke about how to complete the form. Really above and beyond. Thank you so much. Very happy with my extra battery!
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Posted 1 year ago
Excellent service. Battery arrived in 2 days
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Posted 1 year ago
I've been on ambulatory oxygen for years but am lucky enough to still be pretty mobile. You are issued a strong carry bag for your oxygen but I struggle to carry the hefty weight of full cylinders for any length of time. I am thrilled with this trolley, it is robust but not at all heavy. I have taken it shopping and simply put it into the shopping trolley whilst in a supermarket. If you are just out for a walk you hardly know you are pulling it behind you, it has a super non-slip handle, smooth wheels and is just so much easier. Anyone using these standard cylinders will know how unsteady they are and how they can topple over with the slightest knock, usually straight onto your foot! That will never be a problem again and I would recommend this to anyone, especially those who are new to having to carry oxygen, make your life a bit easier and treat yourself to a trolly, you will be very happy you did!
Intermedical Homecare 5 star review on 5th August 2022
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Posted 1 year ago
Service and equipment good, no problems. However, on totally different subject, my wife filled out the VAT exemption form as I have Chronic COPD and Emphysema. We did get confirmation saying the form had been received but don't know what happens next.
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Posted 1 year ago
Was worried about spending so much money on a concentrator that didn’t work overnight. Fears allayed! Spoke to Lee Denney and what a wonderful, professional gentleman. He was a breath of fresh air! He is also lovely to talk to and made me laugh! Look forward to receiving my unit soon.
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Posted 1 year ago
A painless transaction and pleasant staff to deal with.
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Posted 1 year ago
I placed the order with yourself as I was looking for a oxygen machine that could cover every aspect of my condition and you provided me with a first class machine only question I’ve been charged VAT on this machine this can’t be correct , please check
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Posted 1 year ago
Very prompt service, arrived on time very well packaged
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Posted 1 year ago
I purchased a new battery for my inogenOne G5 from these guys. The whole process moved smoothly and was guided throughout by the people I had contact with. I forgot to claim vat refund when purchasing and they were able to help me with this, awaiting the refund as I write. All in all a great company to deal with.
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Posted 1 year ago
Great Company to purchase from very good comms and next day delivery. Perfect would purchase from again.
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Posted 1 year ago
Had to chase, said despatched but could not confirm details. Another unit despatched on same day and received ok as promised so feel original was not sent!!
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Posted 1 year ago
never heard anything after ordering after a few days I phoned to make sure my order had been processed after that it arrived very quickly just lacked communication
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Posted 1 year ago
Excellent service good advise.
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Posted 1 year ago
Delighted
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Posted 1 year ago
I purchased some foam rubber canulas to protect my mother-in-laws ears from chafing on oxygen supply tubing,these do the job but do tend to slip off when she moves.I did have to chase up delivery after a week when delivery was supposed to take 1-2 days
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Posted 1 year ago
I purchased an oxygen concentrator this week. Lee Denny was the person I dealt with and I was very impressed by his professionalism, his knowledge about the equipment and the respectful way in which he spoke to me was very much appreciated. He was a breath of fresh air on the other end of the phone. Thank you Lee.
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Posted 2 years ago
I purchased my Inogen G3 this week and I'm nothing short of delighted. At 73 I was worried about both noise and weight. I find it easy on my shoulder and the noise of it is more like a reassuring whisper. Today I went out alone in my car for the first time in along while. Plugged into car charger so I arrived at my friends fully charged. Display is easy and informative. Liberating and life changing.
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Posted 2 years ago
They are really helpful and quick delivery,
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Posted 2 years ago
Intermedical Homecare is rated 4.8 based on 275 reviews