PoppersExpress Reviews

Name: PoppersExpress
Address: Burnden house, Viking street, Bolton
Rating: 4.53

4.5 Rating 715 Reviews

89 %

of reviewers recommend PoppersExpress

4.5

Based on 715 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About PoppersExpress:

Our website exists for our customers to purchase room odourisers in a secure and reliable online environment.

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Email:

info@poppersexpress.co.uk

Location:

Burnden house, Viking street
Bolton
BL3 2RR

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PoppersExpress 5 star review on 30th May 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I received a phone call on Saturday afternoon from the delivery driver attempting to deliver my order. I had had not advance notice. I advised the driver a second attempt would be needed as I was not at home. On Thursday evening when I got home from work I found the poppers just left in the corridor outside my door. Again, I had had no notice of a delivery attempt and they could have been easily stolen. This level of 'service' is unacceptable and appaling.”

Helpful Report

Hi Bryan, thanks for taking the time to leave a review We use Mail & Courier to send orders out, the free delivery you chose was by courier YodelDirect automatically email customers on the day of delivery so they know to expect the parcel on that day, I have tested this out myself a couple of times by sending a parcel to myself so that I understand what customers actually get to see - YodelDirect should have emailed you on the day of delivery, could you maybe check your spam/junk email folders to see if there is an email there from them. From what your saying this didn’t happen, it would be helpful if you could check your spam/junk folders, as I want to progress your issue with the courier, so that if you did not receive a notification from them I can try and ensure this does not happen to any other customer, albeit I do think it’s a rarity that this has happened to you, Had we used mail, then there would have been no email notification from them whatsoever unless it was special delivery. On a positive note however ( despite our mutual dissatisfaction at the events you describe ), we sent your order out on Tuesday morning and it was delivered Thursday – we pride ourselves on a very fast turnaround. Assured of the best possible service & products at all times Thanks for ordering from us The PoppersExpress team.

“I used the code for a free bottle with my order and that was not delivered!!”

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“Order is still not here yodel are so slow”

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“Not as strong gave me alotnof headache”

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“The poppers haven’t arrived I am still waiting for a delivery of the goods.”

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“Ordered delivery by Hermes .. didn't arrive. Was sent a replacement by royal mail also didn't arrive. Have been refunded but not convinced was actually sent”

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“Although I am not a regular user of Poppers I would be of the opinion that the items I received were OUT OF DATE stock. Order well packaged and arrived within the timescale given.”

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“Weak and practically ineffective”

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“Late delivery”

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“have not received my order thought it would quicker being delivered”

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“Expensive postage with very long delivery- not worth it.”

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“3 bottles only had some strength but didn't last more than 4 hours and the other 2 bottles had no kick whatsoever, considering they are extra strong ones, very disappointed, wouldn't waste my money again on that brand”

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“I have received the Amsterdam Gold 25 ml bottle while I have, instead, ordered the English one bottle of 22 ml.”

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“Bottles not full. Very week. Not the best at all. Threw 2 out off the 3 bottles purchased.”

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PoppersExpress is rated 4.5 based on 715 reviews