Pooky Reviews

Name: Pooky
Address: Cotswold 3 Barnwood Point, Corinium Avenue, Barnwood, Gloucester, Gloucestershire
Rating: 4.90

4.9 Rating 30,959 Reviews

98 %

of reviewers recommend Pooky

4.9

Based on 30,959 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Excellent company to deal with. Will be buying lots more. Very happy

Visit Website

Phone:

0207 351 3003

Email:

hello@pooky.com

Location:

Cotswold 3 Barnwood Point,
Corinium Avenue, Barnwood,
Gloucester
Gloucestershire
GL4 3HX

Pooky 5 star review on 15th December 2025

Hemlata F

Pooky 5 star review on 13th December 2025

Nigel D

Pooky 5 star review on 8th December 2025

Rebecca D

Pooky 5 star review on 7th December 2025

Anonymous

5809

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love the new lampshades! Very high quality & delivered quickly.”

Helpful Report

Posted 9 months ago

Hi Rachel, We’re thrilled you’re happy with your purchase! Thanks for taking the time to share your thoughts – it really helps us keep doing what we do. Best wishes, Em

Posted 8 months ago

“These lights are beautiful- great quality. Pooky never fails to impress! My first stop for any new lighting.”

Helpful Report

Posted 9 months ago

Hi Sue, Thanks so much for your lovely review! We're delighted to hear you had a great experience with us. We really appreciate your support and look forward to welcoming you again soon! Best wishes, Em

Posted 8 months ago

“The lights and shades were exactly what I was looking for to add a nice elevated touch to the rooms. Love them!”

Helpful Report

Posted 9 months ago

Hi Jennifer, We’re so glad to hear you're pleased with your purchase. Thanks for supporting us – we truly appreciate it! Best wishes, Em

Posted 8 months ago

“I purchased the Roddy Flush ceiling mounted light. First one was damaged but I contacted Pooky and immediately they rectified the problem and the issue was resolved. The light is beautiful and I’m very pleased with it”

Pooky 5 star review on 28th February 2025

Helpful Report

Posted 9 months ago

Hi Hannah, Thanks for your fantastic review! We're so pleased you were happy with your experience. If there's anything we can do for you in the future, just let us know! Best wishes, Em

Posted 8 months ago

“Always find Pooky products to be amazing quality. Recently purchased some light switches and the finish is brilliant. Swift delivery and a fair price point. Thanks Pooky!”

Helpful Report

Posted 9 months ago

Hi Zoe, We’re so glad to hear you're pleased with your purchase. Thanks for supporting us – we truly appreciate it! Best wishes, Em

Posted 8 months ago

“I’ve just received my two little “Wee Schoon” rechargeable table lights in Watercress and I am more than delighted with them. They match my dining table perfectly, are elegant and work with just a light touch. Wonderful!”

Pooky 5 star review on 27th February 2025

Helpful Report

Posted 9 months ago

Hi Pamela, We’re so glad to hear you're pleased with your purchase. Thanks for supporting us – we truly appreciate it! Best wishes, Em

Posted 8 months ago

“The quality is exceptional and rechargeable lights really last unlike cheaper alternatives. Customer service is great. Would recommend.”

Pooky 5 star review on 26th February 2025

Helpful Report

Posted 9 months ago

HI there, We’re thrilled you’re happy with your purchase! Thanks for taking the time to share your thoughts – it really helps us keep doing what we do. Best wishes, Em

Posted 8 months ago

“Absolutely beautiful lamp shades and delivered super quick. Couldn't be happier.”

Helpful Report

Posted 9 months ago

Hi Shelley, Thanks a lot for your review! We’re really pleased you’re satisfied with the product and hope it serves you well for a long time. Best wishes, Em

Posted 8 months ago

“I have now had 10 rechargeable lamp/wall bracket units and they are absolutely amazing. Thank you”

Helpful Report

Posted 9 months ago

“Very quick service. Delighted with Wrappling table lamps and orange ikat shades. Beautiful terracotta colour and high quality shades. Elegant and stylish. Would definitely buy from Pooky again!”

Helpful Report

Posted 9 months ago

Hi there, We’re thrilled you’re happy with your purchase! Thanks for taking the time to share your thoughts – it really helps us keep doing what we do. Best wishes, Em

Posted 8 months ago

“Love my new lampshades, usual excellent quality and great customer service.”

Helpful Report

Posted 9 months ago

Hi Janet, We truly appreciate your review! It’s always great to hear from happy customers like yourself. Thanks for your continued support! Best wishes, Em

Posted 8 months ago

“Lovely product, beautifully designed and packed and despatched extremely quickly. Very satisfied.”

Helpful Report

Posted 9 months ago

Hi there, We really appreciate your feedback and are so glad the product is working well for you. Thanks for your support. Best wishes, Em

Posted 8 months ago

“5 stars all the way. I ordered 2 light and accessories, they were delivered super packaged and fast shipping. One of the glass shades were slightly mi's shaped and would hang slightly wonky. I rang and was very pleasantly surprised by the easy and fast replacement that arrived 2 days later. The price, quality and service is second to none. Special thanks to Martha who helped sort out the replacement and was so helpful.”

Helpful Report

Posted 9 months ago

Hi Dave, Thanks so much for your feedback! We’re really pleased to have met your expectations, and we’ll continue to do our best to provide top-notch service! Bes wishes, Em

Posted 8 months ago

“Our new rechargeable table lights are fantastic. The different settings mean that they are able to really brighten our kitchen table at night which is situated in quite a dark part of our kitchen. The height is perfect so that they don't block your line of vision. Absolutely love the colour green too which perfectly matches our kitchen colour scheme! Have recently brought several other products from spooky and been equally delighted with them.”

Helpful Report

Posted 9 months ago

Hi Nicola, We’re thrilled you’re happy with your purchase! Thanks for taking the time to share your thoughts – it really helps us keep doing what we do! Best wishes, Em

Posted 8 months ago

“Fabulous service and advice, got a fantastic picture light and lamp that are beautiful made and look wonderful in out newly decorated hallway.”

Pooky 5 star review on 25th February 2025

Helpful Report

Posted 9 months ago

Hi Jamie, It’s fantastic to hear that you’re happy with your product! We work hard to offer great quality, and your feedback makes it all worthwhile. Em

Posted 8 months ago

“I love my tiny aurora lamp. It’s so nice to not have trailing leads and have a remote! Plus it’s heavy enough for Myrtle (cat) to not knock it over! The green base is lovely and my chosen shade looks really nice. I’m almost hoping for a power cut so I can walk round the house holding it like I’m in Jane Eyre. Thank you!”

Helpful Report

Posted 9 months ago

Hi Sarah, Thanks for your kind words! We’re delighted you’re pleased with your purchase and hope you continue to enjoy it. Best wishes, Em

Posted 8 months ago

“Beautiful items and quick delivery. Thx!!!”

Helpful Report

Posted 9 months ago

Hi Katharina, We truly appreciate your review! It’s always great to hear from happy customers like yourself. Thanks for your continued support! Best wishes, Em

Posted 8 months ago

“We absolutely love the two orange scoon table lamps in orangeade, the photo on the website is a very accurate - we're taking them to have pride of place on our outside dining table in Marbella - I'll send pics of them to you soon!”

Helpful Report

Posted 9 months ago

Hi Kath, We really appreciate your feedback and are so glad the product is working well for you. Thanks for your support. Best wishes, Em

Posted 8 months ago

“Great lamp for the the entry area/hall which has no sockets. The lamp arrived charged so able to use it immediately. The 3 way switch is great & has a lovely warm hue. Delivery was as stated. Thinking of ordering another one!”

Helpful Report

Posted 9 months ago

Hi Louisa, We’re thrilled you’re happy with your purchase! Thanks for taking the time to share your thoughts – it really helps us keep doing what we do! Best wishes, Em

Posted 8 months ago

“Having followed Poky on line I can across tethe showroom on a fine Saturday Bought 3 lampshades and now about to buy 2 lamps and probably some wall lights Best choice of shades ever I am totally addicted Fab fab fab”

Helpful Report

Posted 9 months ago

Hi Vanessa, Thanks so much for your review! We’re really pleased to hear you’re enjoying the product – your support means a lot to us! Best wishes, Em

Posted 8 months ago

Pooky is rated 4.9 based on 30,959 reviews