Pooky Reviews

Name: Pooky
Address: Cotswold 3 Barnwood Point, Corinium Avenue, Barnwood, Gloucester, Gloucestershire
Rating: 4.90

4.9 Rating 31,379 Reviews

98 %

of reviewers recommend Pooky

4.9

Based on 31,379 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Excellent company to deal with. Will be buying lots more. Very happy

Visit Website

Phone:

0207 351 3003

Email:

hello@pooky.com

Location:

Cotswold 3 Barnwood Point,
Corinium Avenue, Barnwood,
Gloucester
Gloucestershire
GL4 3HX

Lynne P

Tor C

5904

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Answered query very promtly”

Helpful Report

Posted 2 years ago

Hi Sally, Delighted to hear you were happy with the service provided, it's a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Mara

Posted 2 years ago

“I have bought several lights from Pooky now and I love that they are all such great quality.”

Helpful Report

Posted 2 years ago

Hi Beatrix, Thank you so much for your review and we are so pleased you came back to us! We are so grateful for that and thrilled to keep being able to provide you with our products! Do let us know if we can help with anything in the future. Best wishes, Mara

Posted 2 years ago

“What a find a lamp I can pop on a coffee table pop in the bathroom move around . Love love love it”

Helpful Report

Posted 2 years ago

Hi Helen, You're very kind to have taken the time to email with your feedback - it is much appreciated and we're delighted that you've been happy with your Pooky experience! Best wishes, Mara

Posted 2 years ago

“Great products, and speedy delivery”

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Posted 2 years ago

Hi Suzanne, Thanks for letting us know that you're pleased with your Pooky products - we're pleased that you're pleased! With best wishes, Mara

Posted 2 years ago

“Amazing products and service”

Helpful Report

Posted 2 years ago

Hi Shirley, Delighted to hear you were happy with the service provided, it's a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Mara

Posted 2 years ago

“Beautiful extremely well made shades to my delight then came with multi size lamp fittings to suit different width lamps along with adjustable angle of the shades. Not only beautiful but Pooky want them to fit into your home too.”

Helpful Report

Posted 2 years ago

Hi S, Thanks for letting us know that you're pleased with your Pooky products - we're pleased that you're pleased! With best wishes, Mara

Posted 2 years ago

“Absolutely stunning, love thats its rechargeable. Packed well, arrived quickly.”

Pooky 5 star review on 23rd October 2023

Helpful Report

Posted 2 years ago

Hi Debbie, Thank you so much for your kind words. Such an easy way to spruce up an old favourite! Thank you for sharing your image with us, the ferns shade with the Phileas looks perfectly at home in your beautiful room! Best wishes, Mara

Posted 2 years ago

“Bought my third lamp base all same style - i love them Arrived really quickly and very easy website to use and order - returns simple too. I changed shade for a bigger one love their hand painted scallop shade. Looks great and gives off nice light.”

Helpful Report

Posted 2 years ago

Hi Pauline, You're very kind to have taken the time to email with your feedback - it is much appreciated and we're delighted that you've been happy with your Pooky experience! Best wishes, Mara

Posted 2 years ago

“Love our new lights and they arrived within a couple of days”

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Posted 2 years ago

Hi there, You're very kind to have taken the time to email with your feedback - it is much appreciated and we're delighted that you've been happy with your Pooky experience! Best wishes, Mara

Posted 2 years ago

“Absolutely love it”

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Posted 2 years ago

Hi Rachel, Thanks for letting us know that you're pleased with your Pooky products - we're pleased that you're pleased! With best wishes, Mara

Posted 2 years ago

“Mirror, mirror on the wall Pooky’s feathered antique gold is the most gorgeous of them all.”

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Posted 2 years ago

Hi Penny, Thank you for taking the time to write this review. I am so happy to hear you love your new Pooky lighting, I’m sure they look great in your home! I’m so pleased you’re pleased. Best wishes, Mara

Posted 2 years ago

“Beautiful yes ceramic light shade. Unfortunately it broke in transit but the customer service was excellent - they arrange a quick replacement”

Helpful Report

Posted 2 years ago

Hi Christine, Your comments are much appreciated and it's a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Mara

Posted 2 years ago

“The cutest lamps ever”

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Posted 2 years ago

Hi Kate, Thanks for letting us know that you're pleased with your Pooky products - we're pleased that you're pleased! With best wishes, Mara

Posted 2 years ago

“We absolutely love the floor lamp we bought from Pooky. The quality is excellent and the design beautiful. The lampshade is just gorgeous. We will definitely buy more from Pooky.”

Helpful Report

Posted 2 years ago

Hi Annelie, Thank-you for letting us know you're happy with your new purchases! I'm sure they've made a lovely addition to your home. Best wishes, Mara

Posted 2 years ago

“Brilliant quality - super quick delivery and so well packaged. These guys have lighting nailed!!”

Helpful Report

Posted 2 years ago

Hi there Lorna, Delighted to hear you were happy with the service provided, it's a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Em

Posted 2 years ago

“Love my little lamp! Got a rechargeable one which is perfect for a side of my living room which doesn't have a plug point. Got the package quickly and I loved how even the box for the lamp was all cute!”

Helpful Report

Posted 2 years ago

Hi there Ella, Thank you for taking the time to write this review. I am so happy to hear you love your new Pooky lighting, I’m sure they look great in your home! I’m so pleased you’re pleased. Best wishes, Em

Posted 2 years ago

“Brilliant products; fast delivery.”

Helpful Report

Posted 2 years ago

Hi there Daniel, Delighted to hear you were happy with the service provided, it's a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Em

Posted 2 years ago

“Great product - stylish and high quality! Excellent and easy ordering and delivery”

Helpful Report

Posted 2 years ago

Hi there Julian, Thank you for letting us know so graciously that you are happy with your Pooky product. We are very grateful to you for taking the time to email with your comments it’s much appreciated. Best wishes, Em

Posted 2 years ago

“Great service and quality products.”

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Posted 2 years ago

Hi there Jennifer, Delighted to hear you were happy with the service provided, it's a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Em

Posted 2 years ago

“lovely light fittings which have a reassuring weight to them, sent promptly and packaged well”

Helpful Report

Posted 2 years ago

Hi there Claire, You're very kind to have taken the time to email with your feedback - it is much appreciated and we're delighted that you've been happy with your Pooky experience! Best wishes, Em

Posted 2 years ago

Pooky is rated 4.9 based on 31,379 reviews