Pooky Reviews

Name: Pooky
Address: Cotswold 3 Barnwood Point, Corinium Avenue, Barnwood, Gloucester, Gloucestershire
Rating: 4.90

4.9 Rating 31,437 Reviews

98 %

of reviewers recommend Pooky

4.9

Based on 31,437 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Excellent company to deal with. Will be buying lots more. Very happy

Visit Website

Phone:

0207 351 3003

Email:

hello@pooky.com

Location:

Cotswold 3 Barnwood Point,
Corinium Avenue, Barnwood,
Gloucester
Gloucestershire
GL4 3HX

5915

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Well packaged item”

Helpful Report

Posted 2 years ago

Hi there Janet, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Kindest regards, Em

Posted 2 years ago

“Decent selection and pricing not too bad.”

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Posted 2 years ago

Hi there, Thank you for letting us know you're happy with your new purchase I am sure they have made a great addition to your home. Best wishes, Em

Posted 2 years ago

“The quality and range remains impressive, making them my go-to for lamps and shades.”

Helpful Report

Posted 2 years ago

Hi there Sarah, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Best wishes, Em

Posted 2 years ago

“Great quality lighting”

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Posted 2 years ago

HI there Luke, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Kindest regards, Em

Posted 2 years ago

“Fabulous Lighting! The website is very easy to use with lots of helpful tips and advice. I will be buying all my lighting from Pooky from now on - thank you!”

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Posted 2 years ago

Hi there Penny, Thank you so much and I am so pleased you found the website so helpful. We have worked really hard to introduce clever functionality online that helps customers make their choices as easy as possible and with confidence that they are going to receive the right match for them so it is always lovely to hear that works! Best wishes, Em

Posted 2 years ago

“Helpful sales assistant”

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Posted 2 years ago

HI there Mark, Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Em

Posted 2 years ago

“Excellent service, my lamp shade was delivered quickly and was thoroughly packed so arrived in pristine condition. The lampshade itself was reduced in the January sales and I think I got a bit of a bargain. Would definitely order from Pooky again.”

Pooky 5 star review on 13th January 2024

Helpful Report

Posted 2 years ago

Hi there Caroline, Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Em

Posted 2 years ago

“Delivery was quick and efficient. Very pleased with both lights. Like the solidity and impressed with aged brass finish.”

Helpful Report

Posted 2 years ago

Hi there Barry, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Best wishes, Em

Posted 2 years ago

“My delivery was quick and my product arrived carefully packaged and in perfect condition. I feel that, while expensive, the quality provided it excellent.”

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Posted 2 years ago

Hi there Isobel, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Best wishes, Em

Posted 2 years ago

“Extremely good quality so much so I ordered more.”

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Posted 2 years ago

HI there Joanne, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Best wishes, Em

Posted 2 years ago

“Excellent products, excellent customer service. Well done all”

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Posted 2 years ago

Hi there Glenn, Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Em

Posted 2 years ago

“Pooky is just lovely”

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Posted 2 years ago

Hi there Katherine, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Best wishes, Em

Posted 2 years ago

“Love this little rechargeable lamp and shade. Extremely high quality. Holds its charge for a 6-7 evenings. Really good weight to the base. Very smart. Delighted. Pooky deliveries are second to none- very speedy delivery and good customer service.”

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Posted 2 years ago

Hi there, Thank YOU for letting us know so graciously that you are happy with your Pooky purchase. We love our rechargeable lamps and their versatility and glad you think the same!! Best wishes, Em

Posted 2 years ago

“Beautiful dining room light and magnificent hall chandelier. Good quality, fast delivery”

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Posted 2 years ago

Hi there Anne, Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Em

Posted 2 years ago

“Gorgeous re-chargeable table lamp bought, with linen lampshade, terrific quality of making, heft and warm light, very satisfied. The lamp arrived very quickly too. Now tempted to buy another Pooky table lamp!”

Pooky 5 star review on 12th January 2024

Helpful Report

Posted 2 years ago

Hi there, Thank YOU for letting us know so graciously that you are happy with your Pooky purchase. We love our rechargeable lamps and their versatility and glad you think the same!! Best wishes, Em

Posted 2 years ago

“Prompt service and delivery. Quality product.”

Helpful Report

Posted 2 years ago

Hi there Liz, Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Kindest regards, Em

Posted 2 years ago

“Service impeccable, autant dans la finition des produits que dans la livraison, à recommander sans hésitation.”

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Posted 2 years ago

Hi there Philippe, Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Kindest regards, Em

Posted 2 years ago

“My lampshades were sent very quickly but sadly I had to wait about 10 days for delivery due to customs and extra payments. This had never happened with previous orders. Lovely quality though”

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Posted 2 years ago

Hi there Julia, Thank you for your email. I am sorry that this was delayed at customs with DHL, we understand this is frustrating however when a parcel is held, it is out of our control. However, we are so pleased that you love the quality of your lamp. Kindest regards, Em

Posted 2 years ago

“Great selection of lights and shades. We are thrilled with our wall lights and the delivery was very prompt.”

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Posted 2 years ago

Hi Carole, Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Em

Posted 2 years ago

“Great lighting to a high standard of finish and all reasonably priced. Customer service is also very good, so I would highly recommend”

Helpful Report

Posted 2 years ago

Hi there Elizabeth, Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Em

Posted 2 years ago

Pooky is rated 4.9 based on 31,437 reviews