Login
Start Free Trial Are you a business? Click Here

Pooky Reviews

4.9 Rating 31,384 Reviews
98 %
of reviewers recommend Pooky
4.9
Based on 31,384 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Returns Process
Easy
Excellent company to deal with. Will be buying lots more. Very happy
Read Pooky Reviews
Visit Website

Phone:

0207 351 3003

Email:

hello@pooky.com

Location:

Cotswold 3 Barnwood Point,
Corinium Avenue, Barnwood,
Gloucester
Gloucestershire
GL4 3HX

Pooky 5 star review on 13th May 2026
Lizanne S
Pooky 5 star review on 24th April 2026
Lynne P
Pooky 5 star review on 22nd April 2026
Tor C
Pooky 5 star review on 22nd April 2026
Tor C
Pooky 5 star review on 22nd April 2026
Tor C
Pooky 5 star review on 22nd April 2026
Tor C
Pooky 5 star review on 22nd April 2026
Tor C
5905
Anonymous
Anonymous  // 01/01/2019
Great friendly helpful staff
Helpful Report
Posted 2 years ago
Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best Wishes, Emmy
Posted 2 years ago
I would always recommend Pooky for quality, style, value for money and excellent service. This is my fifth shade fro Pooky!
Pooky 5 star review on 19th October 2023
Helpful Report
Posted 2 years ago
Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy
Posted 2 years ago
Gorgeous lampshade, excellent quality. Fast delivery, very happy.
Helpful Report
Posted 2 years ago
Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy
Posted 2 years ago
We have bought many light fittings and lamps from Pooky over the last few years and not only do we love the quality of their lighting, nothing seems too much trouble for their customer service.
Helpful Report
Posted 2 years ago
We are delighted to hear you were happy with our products and the service provided. It is always a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best Wishes, Emmy
Posted 2 years ago
Quick and efficient my only gripe is the price of some of the items which would put me off them.
Helpful Report
Posted 2 years ago
Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy
Posted 2 years ago
Excellent quality. Very happy with my purchase.
Helpful Report
Posted 2 years ago
Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy
Posted 2 years ago
Beautiful quality lamps with a range of great designs and patterns. I particularly love their wireless table lamp range
Pooky 5 star review on 19th October 2023
Helpful Report
Posted 2 years ago
Thank you for letting us know that you are happy with your Pooky purchase. We love our rechargeable lamps and their versatility and glad you think the same! Best Wishes, Emmy
Posted 2 years ago
What a wonderful product! Wholeheartedly happy...!
Helpful Report
Posted 2 years ago
Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy
Posted 2 years ago
Item was exactly as pictured and described, arrived in good time and really well packaged and protected. Perfect experience! (I just wish I had more light fittings that needed replacing as there are so many beautiful items to choose from)
Helpful Report
Posted 2 years ago
Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy
Posted 2 years ago
Great quality products and fast service. Always a good range and reasonable prices for the market sector.
Helpful Report
Posted 2 years ago
We are delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best Wishes, Emmy
Posted 2 years ago
Beautiful shades and fast shipping to Austria as usual ☺️
Helpful Report
Posted 2 years ago
Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy
Posted 2 years ago
Super pleased with my pooky purchases. I bought 2 lamps and they were delivered very promptly.
Helpful Report
Posted 2 years ago
Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy
Posted 2 years ago
Superb range and service from Pooky. I’ve had a seamless experience thus far across ordering and returns. A easy to navigate, speedy experience which is so valuable as an interior designer! And the range, across style, colour and pattern is hard to rival!
Helpful Report
Posted 2 years ago
Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy
Posted 2 years ago
Quick delivery, very happy with product!
Helpful Report
Posted 2 years ago
Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy
Posted 2 years ago
Good quality, interesting lights. Swift delivery.
Helpful Report
Posted 2 years ago
Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy
Posted 2 years ago
Brilliant service and the products are just beautiful. Such high quality and worth every penny.
Helpful Report
Posted 2 years ago
We are delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best Wishes, Emmy
Posted 2 years ago
Excellent customer service
Helpful Report
Posted 2 years ago
We are delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best Wishes, Emmy
Posted 2 years ago
My pooky light is just as beautiful as the pictures and the time from ordering to delivery was amazing packaged brilliantly no damage
Helpful Report
Posted 2 years ago
Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy
Posted 2 years ago
Well laid out website with a very good selection of lighting. 24 hour delivery was exactly what we needed and they did not disappoint. Nor did the quality. Our entrance hall looks much smarter. Highly recommend.
Helpful Report
Posted 2 years ago
Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy
Posted 2 years ago
Very pleased with lamps, they are just what I wanted and look very beautiful. Arrived very quickly, customer service was fantastic.
Helpful Report
Posted 2 years ago
We are delighted to hear you were happy with our products and the service provided,. It is always a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best Wishes, Emmy
Posted 2 years ago
Pooky is rated 4.9 based on 31,384 reviews