Pole Design Reviews

Name: Pole Design
Address: 44 High Street, Newport Pagnell, Buckinghamshire
Rating: 4.66

4.7 Rating 544 Reviews

92 %

of reviewers recommend Pole Design

Company Reviews

Metrics

Info

4.7

Based on 544 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Pole Design:

Pole design is a leading UK curtain pole website. We specialise in bay window and made to measure poles.

Visit Website

Phone:

0345 241 1242

Pole Design 5 star review on 31st May 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very strong design which is highly effective. However the You Tube video with verbal instructions were not consistent with the actual installation.”

Helpful Report

Posted 4 years ago

“What a great company...had th exact poles we wanted in stock. The website is simple to negotiate and the purchase was straightforward. The poles arrived within 48 hours , well packed and beautiful. Thank you.”

Helpful Report

Posted 4 years ago

“Excellent customer service. The advise we received, the ordering process, and delivery were all first class.”

Pole Design 5 star review on 28th February 2021

Helpful Report

Posted 4 years ago

Thank you for your review. The Silent Gliss 6840 is our best selling Wave track. Now available in Matt White

Posted 4 years ago

“Brackets which I ordered arrived very quickly and very good quality. Really pleased”

Helpful Report

Posted 4 years ago

“Hi Karen, Just wanted to say a big thank you and show you the curtains. I had them put up yesterday and couldn’t be happier with the end result so big thanks for taking care of all the details, they fit perfectly thanks to your attention to detail. 60mm space between the hooks was spot on for the wave to fit in the shallow 70mm window recess depth we had. The quality of the fabric is excellent and the ideal match for our decor. Thanks for your fast and clear communication throughout all my many questions as ordering this with no clue about curtains it was very reassuring knowing I was in the hands of a total pro! Cheers Alex”

Helpful Report

Posted 5 years ago

“Excellent service from Pole Design”

Helpful Report

Posted 5 years ago

“Delays with delivery due to supplier issues, but communicated quickly. Very pleased with the curtain track, which operates smoothly and has a great low profile.”

Pole Design 5 star review on 16th February 2021

Helpful Report

Posted 5 years ago

The Silent Gliss 6010 is a great alternative to the 6840 as it neatly blends with the ceiling and has a height of only 16mm

Posted 5 years ago

“Sturdy construction. Easy to fit. Should last years. Worth the extra money over cheaper flimsy designs.”

Helpful Report

Posted 5 years ago

“Excellent speedy service”

Helpful Report

Posted 5 years ago

“Good quality goods & fast delivery.”

Helpful Report

Posted 5 years ago

“Beautiful product of excellent quality. So thrilled I bought another one shortly afterwards. Exactly what we have been searching for. Delivered exactly when they said it would arrive. Can highly recommend.”

Helpful Report

Posted 5 years ago

“Goods were exactly what I was after and delivery was really quick.”

Helpful Report

Posted 5 years ago

“Great service, track looks fantastic but a bit on the pricey side”

Helpful Report

Posted 5 years ago

“Good price. Product as described. Well packaged and delivered promptly. Would use again.”

Helpful Report

Posted 5 years ago

“Pole arrived quickly and in secure packaging. It was easy to install and looks fab with my prewashed linen curtains.”

Helpful Report

Posted 5 years ago

“Beautiful, quality products and helpful customer service. One of the curtain pole brackets was broken but I received a replacement within days.”

Pole Design 5 star review on 4th February 2021

Helpful Report

Posted 5 years ago

Thanks for your review, this rustic metal pole looks great in a cottage with lower ceilings

Posted 5 years ago

“The pole was perfect and extremely reasonably priced. There was a slight problem with two brackets which was dealt by return of post. Customer service was friendly and efficient. I would definitely order from them again.”

Helpful Report

Posted 5 years ago

“Fast delivery and good quality item”

Helpful Report

Posted 5 years ago

“I received my order the following day excellent service thank you very much😊😊”

Helpful Report

Posted 5 years ago

“Had a number of telephone calls with Pole Design before ordering 2 bespoke bay window curtain poles - they were really helpful and professional throughout and the poles arrived within 3 working days of ordering - really amazing service, would definitely recommend to others.”

Helpful Report

Posted 5 years ago

Pole Design is rated 4.7 based on 544 reviews