Pod Volunteer Reviews

Name: Pod Volunteer
Address: 5, Noverton Lane, Cheltenham, Prestbury
Rating: 4.77

4.8 Rating 500 Reviews

97 %

of reviewers recommend Pod Volunteer

Company Reviews

Metrics

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4.8

Based on 500 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Pod Volunteer:

Pod Volunteer is an award winning non-profit organisation arranging ethical, inspiring and supported volunteering opportunities around the world since 2001

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Email:

info@podvolunteer.org

Location:

5, Noverton Lane, Cheltenham
Prestbury
GL52 5BA

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Pod Volunteer 5 star review on 24th June 2025

Ben C

Pod Volunteer 4 star review on 28th March 2025

Chloe T

275

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing support which is exactly what is needed when travelling alone to a foreign country. I will be using this company again should I wish to do more volunteer work abroad. Highly recommend!”

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Posted 6 years ago

Hi Carrie, Thank you so much for taking the time to write us a review! I loved helping you organise your trip to South Africa and hope you're able to do more volunteering in future too - thank you for recommending us! Best wishes, Bee - Pod Volunteer Specialist

Posted 5 years ago

“The information provided once I applyed for the project are very easy to understand and have helped me answer almost every question. Open questions were answered by the Pod Volunteer Specialist for my project very fast, so up to this time I have not felt like I was not supported in any way.So far, I am pretty sure that I made the right decision by joining a Pod Volunteer program”

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Posted 6 years ago

It's great to hear that you feel you made the right decision to join a Pod Volunteer project! We always love answering questions (my favourites are the obscure ones I have to research for!) so we're happy to help! Best wishes, Bee - Pod Volunteer Specialist

Posted 5 years ago

It's great to hear that you feel like you made the right decision to join a Pod Volunteer project! We love answering questions (my favourites are the obscure ones I have to research for!) so are always happy to help! Best wishes, Bee - Pod Volunteer Specialist

Posted 5 years ago

“Can no to comment to much because i had to cancel my trip, however they were very understanding and very helpful and will be volunteering with them when i can.”

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Posted 7 years ago

We look forward to helping you plan your future volunteer trip Louise! All the best, Gemma - Pod Volunteer Specialist

Posted 6 years ago

“I am fully prepared for the U18 trip to Thailand thanks to Pod Volunteer who ensure that I have all the correct resources. Pod Volunteer is one of the best companies, especially for teens, that try their best to maximise our experience and comfort. I am extremely excited!”

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Posted 7 years ago

Hi Shoni, Thank you for your lovely feedback and recommending Pod Volunteer. Alex and I had a fantastic time leading the trip and we hope you did too! Lucy – Pod Volunteer Specialist

Posted 6 years ago

“The mission with Pod Volunteer was really interesting and rewarding. I spent 3 amazing weeks with them. They are serious and organized and they have an excellent corresponding team in UK and Ghana.”

Pod Volunteer 4 star review on 17th July 2018

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Posted 7 years ago

Hi Geoffrey, These are fantastic photos - thank you so much for sharing! It's great to hear you had a rewarding time and 3 amazing weeks! We hope you come back again in future! Keep in touch, Bee - Pod Volunteer Specialist

Posted 5 years ago

“Pod Volunteer have been very helpful, supportive and encouraging to me from the outset. I am retired and seeking adventure in my older years while I feel sufficiently fit and healthy to enjoy the experience and, hopefully, make a worthwhile contribution. Pod Volunteer explained the project fully and I was particularly attracted by the fact that the projects are managed locally and are environmentally and ethically sound. They put me in contact with partner organisations who could help with travel, insurance and organising a tour for a week prior to my volunteering on the turtle conservation project in Costa Rica. I am very excited about the trip and confident that I will be well supported at home and abroad.”

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Posted 7 years ago

Hi Anne, We are so pleased to hear you felt prepared and supported throughout the process! It was great to hear more about your time volunteering on your return and hope you consider joining another project with us in the future. Lucy – Pod Volunteer Specialist

Posted 6 years ago

“Pod volunteer were fantastic with helping me organise my trip to Thailand, to volunteer with the elephants and wildlife. Iona was great as my personal”

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Posted 7 years ago

Thanks so much for lovely feedback, it is great to hear that you had such a great time at the Elephant Care and Wildlife Rescue project and that you felt well supported by Pod Volunteer! Keep in touch! Iona - Pod Volunteer Specialist

Posted 6 years ago

“They have amazing communitcation and organisation, and always happy to help with any quiestions I had. They made sure the program was right for by giving me loads of infomation so I knew all about the trip!”

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Posted 7 years ago

Thank you for your feedback, we really appreciate hearing you had such a great experience working with us to prepare for your trip! Lucy – Pod Volunteer Specialist

Posted 6 years ago

“Great service and attention it was really easy proccess”

Pod Volunteer 5 star review on 4th July 2018

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Posted 7 years ago

Hi Alejandro, Thanks for your feedback and awesome photo - we are so glad to hear that you found the process of organising your trip easy and that the service provided by Pod was great! Best wishes, Iona - Pod Volunteer Specialist

Posted 6 years ago

“Gemma from Pod Volunteer was really friendly and made the experience of booking my volunteer project really easy.”

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Posted 7 years ago

Thanks so much for your lovely review and it's great to hear that you enjoyed your time volunteering in South Africa! Best wishes, Gemma - Pod Volunteer Specialist

Posted 6 years ago

“I had an awesome time at the Wildlife Friends Foundation Thailand! It was my first time volunteering in Asia and my first longer time period in Asia, so it was really calming to know that I have a 24/7 support and people helping me organizing my trip.”

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Posted 7 years ago

Hi Talia, Thank you for taking the time to share a review on your time volunteering in Thailand. It was a pleasure to help you in organising your trip! Lucy – Pod Volunteer Specialist

Posted 6 years ago

“Really good communication from Bee and Gemma. Clear and organised information.”

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Posted 7 years ago

Hi Santi, Thanks so much for the review - it was a pleasure to help you both organise your honeymoon trip and great to hear you found our information clear and organised! Best wishes, Bee - Pod Volunteer Specialist

Posted 5 years ago

“They made the process super easy. I never had to wait long for an email response. Overall, my experience was good. My only concern was that I was under the impression I would have airport pickup, so that became a little bit more expensive than I thought in order to get connecting flights and hotels. However, it ended up working out great, so it wasn’t even a concern. It would have been nice though if that were more clear, so I could have budgeted better.”

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Posted 7 years ago

We loved helping you to arrange your trip to Belize Katelin and it is great to hear that you enjoyed your experience volunteering. Thank you letting us know that the information wasn't clear that you needed to travel down to the project and we have reviewed this to ensure that future volunteers are aware of the on the internal travel to the project site. Best wishes, Gemma - Pod Volunteer Specialist

Posted 5 years ago

“Volunteering in Pakhora Nepal, we were hoping that the whole trip would be an experience. The set up regarding both the street kids and orphans was very well run and it was a pleasure to have been involved. Our co-ordinator, Janice is doing a fantastic job and made this part of experience very much worthwile and enjoyable. We were led to believe outside of the times of our helping out with the kids, we would be staying with a Nepali family in a hostel of which would also have added to the whole experience. Unfortunately the hostel that we stayed in had recently been taken over by an American family and although pleasant, they had there own agenda.”

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Posted 7 years ago

Hi Michael, thank you so much for your review! It’s great to hear that you enjoyed your time volunteering with the children and that Janice did a fantastic job! We’re sorry for the change in the accommodation set up, which happened just before you arrived. We’ve updated our information to make sure volunteers are aware of this in future. Best wishes, Bee – Pod Volunteer Specialist

Posted 5 years ago

“This was my first time traveling abroad by myself so it was great to work with Pod and have some extra reassurance. They were there through each step of the process and it was really nice to know I could reach out and ask questions when I needed help.”

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Posted 7 years ago

Hi Anna, Thank you so much for your lovely feedback on your placement in Peru! It's fantastic to hear that you felt well-supported by Pod and we helped to provide that extra reassurance to you as first time solo traveller. Best wishes, Iona - Pod Volunteer Specialist

Posted 6 years ago

“This was my second trip with Pod and both time I received amazing support throughout - Lucy is amazing and helped me have the best volunteer and travel experience possible.”

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Posted 7 years ago

Hi Allison, We really appreciate you taking the time to share this feedback and I’m so pleased to hear you had the best volunteer and travel experience. We hope you volunteer with us again in the future as it was a pleasure to arrange your placement! Lucy – Pod Volunteer Specialist

Posted 6 years ago

“I had never travelled on my own before and was so nervous but this was the most amazing experience I've ever done and pod made it easy for me. My first day there I was walking alongside an elephant which was incredible definitely didn't have Monday blues there. Thank you”

Pod Volunteer 5 star review on 2nd May 2018

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Posted 7 years ago

Hi Kelsey, Thank you so much for such a lovely review - we really love this photo too! It's fantastic that you had an amazing experience. My first trip travelling on my own was actually through Pod as well (quite a few years ago now!), it makes my day when first time solo volunteers have such a great experience! We hope you have many more adventures! Best wishes, Bee - Pod Volunteer Specialist

Posted 5 years ago

“They we very organised and efficient and good at communicating all the information we needed before our project. The project was as amazing and we are definitely looking for our next adventure with Pod.”

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Posted 7 years ago

“Pod was very helpful with finding programs and making the booking process go smoothly. I think they could’ve had slightly more up to date information on the program but that’s only a minor drawback.”

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Posted 7 years ago

Thanks very much for your feedback - it is really great to hear that you found Pod's service helpful and that the booking process was easy! We will be sure to review our information on the project to ensure everything is up to date. Best wishes, Iona - Pod Volunteer Specialist

Posted 6 years ago

“My whole experience of POD has been extremely positive from my initial enquiry right the way through my adventure. As a mature traveller I particularly liked that they recognised that and didn't assume at any point I was on my gap year. I would be more than happy to use PoD again hopefully sooner rather than later.”

Pod Volunteer 5 star review on 12th April 2018

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Posted 7 years ago

Pod Volunteer is rated 4.8 based on 500 reviews