Pod Volunteer Reviews

Name: Pod Volunteer
Address: 5, Noverton Lane, Cheltenham, Prestbury
Rating: 4.77

4.8 Rating 502 Reviews

97 %

of reviewers recommend Pod Volunteer

Company Reviews

Metrics

Info

4.8

Based on 502 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.8 out of 5

About Pod Volunteer:

Pod Volunteer is an award winning non-profit organisation arranging ethical, inspiring and supported volunteering opportunities around the world since 2001

Visit Website

Email:

info@podvolunteer.org

Location:

5, Noverton Lane, Cheltenham
Prestbury
GL52 5BA

Write Your review

Tell us how Pod Volunteer made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Pod Volunteer 5 star review on 23rd July 2025

Izzy H

282

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is my second time volunteering with POD and their was once again outstanding. They provide a chance to visit some amazing places and provide the opportunity to help the people in those places that need it the most. I will always remember my time spent in South Africa and I owe POD a great deal for that.”

Helpful Report

Posted 5 years ago

Hi Dylan, Thanks so much for your feedback, it's wonderful to hear you had such a great time in South Africa and that you enjoyed your time as much as your first trip with Pod! Best wishes, Iona

Posted 5 years ago

“Truly an amazing company!! Staff are so friendly and extremely helpful!!”

Helpful Report

Posted 5 years ago

Thank you so much, it was a pleasure helping you join the team! Best wishes, Bee - Pod Volunteer Specialist

Posted 5 years ago

“Worth every penny !”

Helpful Report

Posted 5 years ago

Hi Harry, Thank you for your feedback, we are so pleased to hear you had a great time! Best Wishes, Lucy – Pod Volunteer Specialist

Posted 5 years ago

“Pod Volunteer was a great way for my wife and I to go on our first volunteer vacation. They were quick to respond to our many questions, and they provided the information and lists we needed for our trip. We are really pleased!”

Pod Volunteer 5 star review on 3rd August 2019

Helpful Report

Posted 5 years ago

Hi Brad, Thanks so much for your lovely feedback and awesome photo of your time in Thailand! It is wonderful to hear that you found Pod to be supportive and helpful when preparing for your placement at the Elephant Care project. Keep in touch! Iona - Pod Volunteer Specialist

Posted 5 years ago

“The experience I had working on the Elephant Care and Research Project in South Africa was one I will never forget. Working so closely with the elephants was such a special experience that has taught me so much about these beautiful, intelligent creatures. The team at AERU supported me throughout the entire experience and were a fundamental part of such an enjoyable trip that was so good I had to stay longer! The elephants will always be in my heart!”

Pod Volunteer 5 star review on 31st July 2019

Helpful Report

Posted 5 years ago

Hi Emily, It is fantastic to hear that you had such an unforgettable experience with our Elephant Care and Research project in South Africa - thank you for your kind words and incredible photo! We are so glad that you have taken so much from your time with the local team and the elephants. All the best, Iona - Pod Volunteer Specialist

Posted 5 years ago

“Strongly recommend POD Volunteer!”

Helpful Report

Posted 6 years ago

Thanks so much for your feedback - it's lovely to hear that you would strongly recommend Pod! Best wishes, Iona - Pod Volunteer Specialist

Posted 5 years ago

“I have been on a few volunteering trips with different organisations, and Pod Volunteer's have been the best. Great support and fantastic projects - cannot recommend them highly enough!”

Helpful Report

Posted 6 years ago

Hi Eve, Thanks so much for your wonderful feedback on your time in Thailand! It is fantastic to hear that you have had such a positive experience with Pod Volunteer and our Marine Conservation project! We hope we can help organise another trip for you in the future :) All the best, Iona - Pod Volunteer Specialist

Posted 5 years ago

“Very nice team. Good organization. Short-term trips are partly possible but you are bound to the protocol of POD-Volunteer.”

Helpful Report

Posted 6 years ago

Thanks so much for your review - we are so glad to hear you found your placement well organised! Best wishes, Iona - Pod Volunteer Specialist

Posted 5 years ago

“I was very satisfied with the care of Pod Volunteer, who took care of all the formalities to make my departure to South Africa as easy as possible. The team is attentive and responds very quickly. Thanks a lot !”

Helpful Report

Posted 6 years ago

Thanks so much Emma for choosing to join our Horse Rehabilitation project in South Africa - you were a fantastic help to the team & we look forward to helping you to organise your next volunteer adventure! All the best, Gemma - Pod Volunteer

Posted 6 years ago

“The whole process was well co-ordinated and ran smoothly. A great company to volunteer with!”

Helpful Report

Posted 6 years ago

“Lucy and Bee have been wonderful to work with to get my placement arranged. I'm looking forward to going in November!”

Helpful Report

Posted 6 years ago

Hi Stacy, Thank you for your lovely feedback, Bee and I are enjoying working with you to arrange your upcoming placement in Costa Rica! Lucy – Pod Volunteer Specialist

Posted 6 years ago

“Subpar support and refuses to put you into touch with organization you are working with. Much cheaper to go directly through non profit you would be working with unless you need someone to hold your hand through every little step of the process.”

Helpful Report

Posted 6 years ago

Hi Jacob, I’m very sorry to hear that you were disappointed with the support for your placement as this is something we pride ourselves on. We visit projects regularly so that we can brief volunteers accurately and provide support throughout the process from initial application to preparing and packing for the trip, with a dedicated specialist managing each volunteer. We are then there if anything should go wrong, providing 24/7 support and assistance while volunteers are away. I’m surprised about your comment regarding cost as it is actually cheaper to go through Pod Volunteer than if you went directly to the team in Belize so I think you may have been misinformed here. In our position as a volunteer agency, we can’t disclose the project name on our website so we provide very detailed information before volunteers book so they can see if it’s the right project for them unlike most other organisations who ask for a deposit before giving all the information. We then give further details including the project name and contact details after a volunteer is confirmed. I hope that despite your concerns you got a lot out your time in Belize. Best wishes, Gemma – Pod Volunteer Specialist

Posted 6 years ago

“They were very professional and provided good information for the internship that I did. Any questions I had were responded to very quickly.”

Helpful Report

Posted 6 years ago

It's great to hear that you had a great time volunteering on your internship in Belize Michael! Thanks so much for your lovely review, we enjoyed helping you plan for your trip. All the best, Gemma - Pod Volunteer Specialist

Posted 6 years ago

“I loved my experience with Pod. The program was everything that I hoped for and I have a new appreciation for volunteering. Would recommend this experience!”

Helpful Report

Posted 6 years ago

Thanks so much for your lovely review Jordan and I'm so happy to hear that you enjoyed your first overseas volunteering experience and travels in South Africa! All the best, Gemma - Pod Volunteer Specialist

Posted 6 years ago

“Very nice staff, had a great experience! Little expensive tho but worth it.”

Helpful Report

Posted 6 years ago

Thanks very much for your feedback, we are so glad to hear you had a great experience and found the local staff friendly! Best wishes, Iona

Posted 6 years ago

“Wonderful! The best two weeks of my life. Hard work with the most amazing privileges and all in a beautiful country full of lovely, kind people! This was Elephant Care in Thailand.”

Helpful Report

Posted 6 years ago

Hi Mairi, Thank you so much for your review, it was a joy to help organise your trip! I loved chatting with you when you got back too and hearing about your time with the elephants - it sounds like you had an incredible time and we hope you're able to volunteer again in the future! Keep in touch! Best wishes, Bee - Pod Volunteer Specialist

Posted 6 years ago

“Pod volunteer is great to help organise a trip to a volunteering project. They prep everything well before the trip so that you feel well informed whilst you are at the project.”

Helpful Report

Posted 6 years ago

Thank you so much for this lovely feedback. We are thrilled to hear you felt well prepared for your trip and hope you decide to volunteer with us again in the future! Lucy - Pod Volunteer Specialist

Posted 6 years ago

“Really helpful services which provided all the information I needed”

Pod Volunteer 5 star review on 9th May 2019

Helpful Report

Posted 6 years ago

Hi Sam, Thanks so much for your feedback and amazing photos of your time at the Kruger Conservation project! We are so glad to hear that you found Pod's services helpful and you felt well prepared for your placement! Best wishes, Iona - Pod Volunteer Specialist

Posted 6 years ago

“It was very easy to work with Pod. They made the whole process seamless. I never had to reach out for information--communication was prompt and plentiful. Bee was an excellent coordinator and super patient with all of my questions about traveling to Africa for the first time. I would definitely recommend Pod if you are looking to volunteer abroad. You won't regret it.”

Pod Volunteer 5 star review on 8th May 2019

Helpful Report

Posted 6 years ago

Hi Megan, Thank you so much for taking the time to write such a lovely review for us - it's a fantastic photo of you and the rest of the volunteer team too! I love supporting volunteers and it was a pleasure to help answer your questions and help you prepare for your trip! You're always welcome to volunteer with us again in future too! Best wishes, Bee - Pod Volunteer Specialist

Posted 6 years ago

“I recommend volunteering with this group. They are helpful. They communicate well, providing useful and necessary information on a timely basis. They are well organized and all support staff delivered as promised. The in-country organization is staffed by wonderful people. Everyone is helpful, friendly, knowledgable, eager to please, and hard working. It’s a valuable experience.”

Helpful Report

Posted 6 years ago

Thank you so much Pat - it's fantastic to hear that you would recommend us! It was a pleasure to organise your placement and I loved hearing about your ideas for the building team when you got back too! Best wishes, Bee - Pod Volunteer Specialist

Posted 6 years ago

Pod Volunteer is rated 4.8 based on 502 reviews