Pod Volunteer Reviews

Name: Pod Volunteer
Address: 5, Noverton Lane, Cheltenham, Prestbury
Rating: 4.77

4.8 Rating 502 Reviews

97 %

of reviewers recommend Pod Volunteer

Company Reviews

Metrics

Info

4.8

Based on 502 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.8 out of 5

About Pod Volunteer:

Pod Volunteer is an award winning non-profit organisation arranging ethical, inspiring and supported volunteering opportunities around the world since 2001

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Email:

info@podvolunteer.org

Location:

5, Noverton Lane, Cheltenham
Prestbury
GL52 5BA

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Pod Volunteer 5 star review on 23rd July 2025

Izzy H

282

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Subpar support and refuses to put you into touch with organization you are working with. Much cheaper to go directly through non profit you would be working with unless you need someone to hold your hand through every little step of the process.”

Helpful Report

Posted 6 years ago

Hi Jacob, I’m very sorry to hear that you were disappointed with the support for your placement as this is something we pride ourselves on. We visit projects regularly so that we can brief volunteers accurately and provide support throughout the process from initial application to preparing and packing for the trip, with a dedicated specialist managing each volunteer. We are then there if anything should go wrong, providing 24/7 support and assistance while volunteers are away. I’m surprised about your comment regarding cost as it is actually cheaper to go through Pod Volunteer than if you went directly to the team in Belize so I think you may have been misinformed here. In our position as a volunteer agency, we can’t disclose the project name on our website so we provide very detailed information before volunteers book so they can see if it’s the right project for them unlike most other organisations who ask for a deposit before giving all the information. We then give further details including the project name and contact details after a volunteer is confirmed. I hope that despite your concerns you got a lot out your time in Belize. Best wishes, Gemma – Pod Volunteer Specialist

Posted 6 years ago

“Pod supports at least one organization that claims to be dedicated to the welfare of animals, but in truth, still uses outdated and abusive techniques for handling their animals, thus going against their mission of ethical volunteering. In addition, Pod did a poor job of maintaining recent information on their websites, which gave volunteers misinformation as to the nature of their volunteering projects.”

Helpful Report

Posted 8 years ago

Thank you for your review. We are extremely surprised and concerned by your comments. We support a carefully selected and vetted set of projects and visit them all regularly to monitor them. Animal welfare is extremely important to us and we are confident there are no abusive techniques used at any of the projects we work with, so it would be appreciated if you could give us more specific details about what you are referring to so that we can confirm / investigate this. One of the reasons we visit our projects regularly and have a close relationship with our partners is to ensure that we are giving accurate information to volunteers on the website and in our volunteering guides. We do however appreciate that things are constantly evolving, so we ask for feedback from volunteers before, during and after the placement, so if there is any information that is not up to date we can make updates and changes when needed. Please do give us more specific feedback on this. It would be great if you could contact us directly to discuss your feedback in more detail. Best wishes, Ellie

Posted 8 years ago

Pod Volunteer is rated 4.8 based on 502 reviews