Plumbing Supplies Direct Reviews

Name: Plumbing Supplies Direct
Address: Coventry Road, Narborough, Leicestershire
Rating: 4.58

4.6 Rating 5,647 Reviews

89 %

of reviewers recommend Plumbing Supplies Direct

4.6

Based on 5,647 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Plumbing Supplies Direct 5 star review on 5th March 2026

Anonymous // 01/01/2019

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“First order was fulfilled super fast. Second order a night mare, did not arrive so tried to contact support. Would not except my my email address (which they had used to send confirmation to) Contacted them by phone, they confirmed I had paid but could not explain my lack of goods. Items despatched again, they arrived 3 days later on "24hr Carrier" One item was a Rothenberger 6' spirit level. It had just been wrapped in fling film type tape with no protection on the ends. As a result the level which is triangular section had punched holes through its protective fitted bag on all the sharp corners of the level. To add insult to injury, when I removed the level from its bag it looked second hand. Black scuff marks and scratches on one side from end to end . Contacted support (using different email address) received a ticket number for my complaint but no action. Now neither email address will log in. Very strange me thinks! Would not deal with this company again under any circumstances.”

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Posted 6 years ago

“Item as described, quick delivery thank you”

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Posted 6 years ago

“Item ordered and delivered at very short notice thank you.”

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Posted 6 years ago

“Absolutely disgusted it was my first and last time of purchasing from these.”

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Posted 6 years ago

“Quick, easy, efficient.”

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Posted 6 years ago

“Brilliant service, fast & efficient delivery and the product was lovely a great birthday present for my 16 year old nephew about to begin plumbing college! Thanks!”

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Posted 6 years ago

“I was very impressed with the speed of delivery and the prices too. Will definitely recommend to friends and buy from here again.”

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Posted 6 years ago

“Easy to deal with, quick despatch”

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Posted 6 years ago

“Excellent service, speedy delivery, no complaints at all and wouldn’t hesitate to recommend”

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Posted 6 years ago

“Quick delivery quality products thanks guys!”

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Posted 6 years ago

“very good service, thank you very much.”

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Posted 6 years ago

“Never used these people before but the service is very good delivery was on time and well packed”

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Posted 6 years ago

“The first time I have used Plumbing supplies, and I will not hesitate in using them again The service in terms of delivery was excellent and their prices are very competitive”

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Posted 6 years ago

“quick and easy to order and a very quick delivery”

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Posted 6 years ago

“Good website; quick response; rapid delivery. Perfect!!!!!!!”

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Posted 6 years ago

“Excellent service, quick and prompt delivery”

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Posted 6 years ago

“Excellent for sculpting in wax plus other uses I am sure.”

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Posted 6 years ago

“Still waiting for delivery will send feed back then”

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Posted 6 years ago

“A quick response to my order and came in perfect condition. This site is on my favourite list.”

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Posted 6 years ago

“Very good service”

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Posted 6 years ago

Plumbing Supplies Direct is rated 4.6 based on 5,647 reviews