Plumbing Supplies Direct Reviews

Name: Plumbing Supplies Direct
Address: Coventry Road, Narborough, Leicestershire
Rating: 4.57

4.6 Rating 5,484 Reviews

89 %

of reviewers recommend Plumbing Supplies Direct

4.6

Based on 5,484 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Plumbing Supplies Direct 5 star review on 27th January 2026

Anonymous // 01/01/2019

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“Prompt delivery of my item”

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Posted 2 years ago

“Ordering this replacement flushvalve was easy, but I've knocked off a star as I had no confirmation by email, nor any notification of when the purchase would arrive.”

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Posted 2 years ago

“Was given the information my order had been processed and sent then informed it was out of stock. Stayed at home waiting for delivery before I received information.”

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Posted 2 years ago

“Very friendly staff quick delivery very happy. Thnx a million”

Plumbing Supplies Direct 5 star review on 30th April 2023

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Posted 2 years ago

“very good, thanks”

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Posted 2 years ago

“Great product at a good price. Very prompt delivery. Will definitely use this company again. 5 star service. Thanks”

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Posted 2 years ago

“Timer/clock delivered on time would use again”

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Posted 2 years ago

“Totally spot on!!”

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Posted 2 years ago

“As described, fast delivery. Thanks”

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Posted 2 years ago

“Quick response and delivery”

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Posted 2 years ago

“5 out of 5 Great service thanks”

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Posted 2 years ago

“I have not received it yet and 2 payments have been taken off my credit card.”

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Posted 2 years ago

“Great service.”

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Posted 2 years ago

“Excellent service received next day”

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Posted 2 years ago

“Longvtime delivery ordered Wednesday, received Monday. You offered next day delvery so I expected it on Friday. I didn't recive any order confirmation or invoice yet. Pipes has any dents.”

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Posted 2 years ago

“Good price, arrived on time and fitted easily”

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Posted 2 years ago

“Product available straight away at the right price and delivered promptly. What more can you want.”

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Posted 2 years ago

“Really good prices and quick delivery”

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Posted 2 years ago

“Awful company to deal with. Wrong item delivered and no communication from company, i have phoned and no reply,emailed a few times and no reply and sent message on the facebook and again no reply!!! Citizens advice is my nxt step.”

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Posted 2 years ago

“Took my money quickly Produce was there Next thing is it’s out of stock My costumer went somewhere else”

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Posted 2 years ago

Plumbing Supplies Direct is rated 4.6 based on 5,484 reviews