Plumbing Supplies Direct Reviews

Name: Plumbing Supplies Direct
Address: Coventry Road, Narborough, Leicestershire
Rating: 4.57

4.6 Rating 5,490 Reviews

89 %

of reviewers recommend Plumbing Supplies Direct

4.6

Based on 5,490 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Plumbing Supplies Direct 5 star review on 27th January 2026

Anonymous // 01/01/2019

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“The part that I ordered was despatched the same day and arrived by post a couple of days later as advised. The postage costs were very reasonable unlike so many other suppliers”

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Posted 3 years ago

“It works really well considering the number of small metal objects, the magnet picks up it's also very good for filling up the system with inhibitors”

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Posted 3 years ago

“TERRIBLE!!!! Still haven’t received items. Just under £200. No response, fake parcel force tracking number. STILL NO RESPONSE!!!!!!!”

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Posted 3 years ago

“Had an obscure fitting which I couldn't obtain anywhere else.”

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Posted 3 years ago

“Good product at a good price. Quickly dispatched.”

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Posted 3 years ago

“Great service. I had been unable to source 15mm x 3/4” rad valves, until I came across PSD. The valves are excellent, particularly as they interface with the tails on my ancient radiators. They were cheap, shipping was reasonable, and they took two days to arrive. Ace”

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Posted 3 years ago

“Competitive price and speedy service. New timer fitted and i'm warm again!”

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Posted 3 years ago

“This my my first order with “plumbing supplies direct” I’m very impressed with the service from start to finish excellent highly recommended”

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Posted 3 years ago

“An original part at a great price delivered on time. Would recommend.”

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Posted 3 years ago

“Great website, quick service”

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Posted 3 years ago

“Delivery was quick”

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Posted 3 years ago

“Didn’t send my order for over a week and that was after 3 emails abs a phone call to them! after paying for fast delivery aswell. Not happy”

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Posted 3 years ago

“Still not received the radiator even though I have delivery confirmation”

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Posted 3 years ago

“Really kwik delivery and just what we needed to sort the job out. Thank guys be using you again 👍”

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Posted 3 years ago

“First time ordering from plumbing supplies and would highly recommend. Price was very competitive and delivery was very fast. Bought the rothenburger kit as a DIYer as I've always been interested in soldering rather than relying on speedfit all the time. Only practiced on a few joins at the moment but very happy with the product. Highly recommend”

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Posted 3 years ago

“Exactly as described good quality on time 5out of 5 for service”

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Posted 3 years ago

“After a bad start; the money was taken out of my bank account, but the part didn't arrive. PSD made up for their mistake by dealing with the situation, promptly. The part is now here, and fitted.”

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Posted 3 years ago

“I would be pleased to review it when I receive the items. Please contact me again when I should hopefully have received it. Kind regards.”

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Posted 3 years ago

“Very prompt delivery 🚚 just what we needed as our heating was off for 2 days”

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Posted 3 years ago

“Great service, good communication”

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Posted 3 years ago

Plumbing Supplies Direct is rated 4.6 based on 5,490 reviews