Plumbing Supplies Direct Reviews

Name: Plumbing Supplies Direct
Address: Coventry Road, Narborough, Leicestershire
Rating: 4.57

4.6 Rating 5,352 Reviews

89 %

of reviewers recommend Plumbing Supplies Direct

4.6

Based on 5,352 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Plumbing Supplies Direct 5 star review on 23rd June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Deliveries are prompt, well packaged. And in good order, great service”

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Posted 2 months ago

“I ordered Wednesday evening online and was delivered Friday. Excellent service - very pleased.”

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Posted 2 months ago

“Great customer service So I had an issue with a new vacuum pump that i purchased from them and they delt with it immediately sending out a new replacement and collecting the faulty one”

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Posted 2 months ago

“Delivered the correct product quickly which did the job.”

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Posted 2 months ago

“Excellent service at a reasonable price”

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Posted 2 months ago

“Easy to order, fast delivery and cheaper that screwfix.”

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Posted 2 months ago

“Excellent service. Easy to order and very quick delivery. That’s exactly how I want it.”

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Posted 2 months ago

“Fantastic product”

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Posted 2 months ago

“Excellent Service.”

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Posted 2 months ago

“Ordered last weekend arrived on the Wednesday lunchtime”

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Posted 2 months ago

“Great service and communication. Thank you.”

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Posted 2 months ago

“Excellent service and well packed.”

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Posted 3 months ago

“excellent service and a human on the phone to abswer questions”

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Posted 3 months ago

“Always helpful and great prices”

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Posted 3 months ago

“Very happy with item received, just as described and it arrived well within the estimated time.”

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Posted 3 months ago

“Good website with a good stock of plumbing accessories. Easy to order on line.”

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Posted 3 months ago

“Easy to navigate site, very good prices, excellent delivery times.”

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Posted 3 months ago

“I ordered a flush valve and extra seal to fix a problem with the existing (12-year-old) flush mechanism. These parts are not easy to find locally and Plumbing Supplies Direct had them available for a lower price than other online sellers. They were delivered (also cheaply) two days later. Excellent service. I will definitely try them first for plumbing supplies in future.”

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Posted 3 months ago

“Good people to deal with. Would shop again.”

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Posted 3 months ago

“Quick and efficient”

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Posted 3 months ago

Plumbing Supplies Direct is rated 4.6 based on 5,352 reviews