Plumbing Supplies Direct Reviews

Name: Plumbing Supplies Direct
Address: Coventry Road, Narborough, Leicestershire
Rating: 4.57

4.6 Rating 5,480 Reviews

89 %

of reviewers recommend Plumbing Supplies Direct

4.6

Based on 5,480 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Plumbing Supplies Direct 5 star review on 27th January 2026

Anonymous // 01/01/2019

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“I happened across this website on a google search, and liked their prices for the item I needed. The item arrived quickly and was well packaged, and received in excellent condition, with the relevant paperwork included. I highly recommend them, and will use them again in future.”

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Posted 2 years ago

“The cartridges we ordered have not arrived.”

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Posted 2 years ago

“Orderd just after lunch on Wednesday delivered Thursday Morning. Highly recommend them.”

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Posted 2 years ago

“Order received in time stated and the toilet dual flush part was exactly right. Given that the toilet in my cloakroom was installed 27 years ago my plumber was really surprised that the part was still available.”

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Posted 2 years ago

“Excellent product, delivered very quickly 10/10 Plumbing Supplies Direct.”

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Posted 2 years ago

“Still waiting for my refund”

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Posted 2 years ago

“Efficient service, free delivery and arrived in 14 hours.”

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Posted 2 years ago

“Good priced product and quick delivery.”

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Posted 2 years ago

“Great Comms great price fast delivery…. What more can you ask for 👍😁”

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Posted 2 years ago

“great company good service and fast delivery. A**”

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Posted 2 years ago

“Great price, very quick delivery. What more do you need?”

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Posted 2 years ago

“Very prompt delivery and well packaged component came complete with optional fixtures.”

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Posted 2 years ago

“Very pleased with this key. It's very strong and robust and the 4 different fittings are useful.”

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Posted 2 years ago

“Fantastic, delivery as promised and great product. Thank you guys and yes very much recommend.”

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Posted 2 years ago

“Good Price and service”

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Posted 2 years ago

“quick service”

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Posted 2 years ago

“Arrived promptly and price reasonable”

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Posted 2 years ago

“Best price I could find online, fast delivery even on economy courier. What more do you want..”

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Posted 2 years ago

“Good service ,spares correct and good quality”

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Posted 2 years ago

“Ordered before 2.30pm on Friday and paid for Saturday delivery. Email received Saturday morning to say order was finished. Arranged for someone to be in the house all day - no delivery. Nothing on Sunday. Phoned Monday morning and told there were issues with a couple of items in the pack! Communications need improving. Full refund given thankfully. Won't be using again though!”

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Posted 2 years ago

Plumbing Supplies Direct is rated 4.6 based on 5,480 reviews