Plumbing Supplies Direct Reviews

Name: Plumbing Supplies Direct
Address: Coventry Road, Narborough, Leicestershire
Rating: 4.57

4.6 Rating 5,252 Reviews

89 %

of reviewers recommend Plumbing Supplies Direct

4.6

Based on 5,252 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Plumbing Supplies Direct 5 star review on 23rd June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered my gas burner kit from them, and all delivered within 2 days turnaround. Customer services was great 👍 Would recommend.”

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Posted 8 months ago

“Amazingly quick service”

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Posted 8 months ago

“Great price and great service and delivery”

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Posted 8 months ago

“Good price & swift delivery.”

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Posted 8 months ago

“Very quick and efficient service - very competitive prices also. Will definitely use again.”

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Posted 8 months ago

“Excellent, confirmation of dispatch and delivery information would be useful”

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Posted 8 months ago

“Good clear site with good prices. My only beef is not with Plumbing Supplies Direct but with ParcelForce who were allocated to deliver. For some unexplicable reason they were unable to find my address!! I find this unbelievable as I have had hundreds of deliveries and very regular postman deliveries over the years. The address was exactly right on the package too, so no problem with that.”

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Posted 8 months ago

“Never used or heard of this supplier before, but their price for new pipe benders could not be matched plus free postage and packing. The product was delivered quickly although the wrong one was sent out, this was dealt with as soon as they were made aware. I had thrown the packaging away as well before realising the error. They arranged a collection and sent out another ( 24 hour post ) The thing that stands out is this suppliers customer service, they deal with matters straight away with no delays, and the best thing is they supply a phone number and answer it. First Class”

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Posted 8 months ago

“Required to replace toilet cistern flush button urgently as original had broken. Plumbing Supplies Direct had best market price and very reasonable prompt delivery cost. Thanks and well done guys. AJ”

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Posted 8 months ago

“Well pleased with product , good price,good delivery.”

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Posted 8 months ago

“very well delivered”

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Posted 8 months ago

“Item arrived promptly and was of good quality, thanks.”

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Posted 8 months ago

“First class service part was easy to fit just follow the instructions thank you 👍👍😄”

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Posted 8 months ago

“As a retired plumbing department sales assistant I found it was easy to deal with them and good delivery, will use them again in the future”

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Posted 8 months ago

“Very quick, very efficient and a good price too !”

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Posted 8 months ago

“They had the product that met my requirements and at a reasonable price. Easy to order and delivered as expected. I was waiting to leave a review until after the product had been installed, then I remembered that the review is for the company, not the product, so well done Plumbing Services Direct.”

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Posted 8 months ago

“Very competitive price and efficient service.”

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Posted 8 months ago

“Delivery on time .”

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Posted 8 months ago

“Fast delivery, item packaged well.”

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Posted 8 months ago

“Genuine part that should last at a reasonable price and fast delivery. Easy fix. If you have a slow to fill toilet with Siamp fittings try replacing this first.Split washers are not always visible at first inspection.”

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Posted 9 months ago

Plumbing Supplies Direct is rated 4.6 based on 5,252 reviews