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Plumbing Supplies Direct Reviews

4.6 Rating 5,250 Reviews
89 %
of reviewers recommend Plumbing Supplies Direct
4.6
Based on 5,250 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Plumbing Supplies Direct Reviews
Great price and great service and delivery
Helpful Report
Posted 8 months ago
Good price & swift delivery.
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Posted 8 months ago
Very quick and efficient service - very competitive prices also. Will definitely use again.
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Posted 8 months ago
Excellent, confirmation of dispatch and delivery information would be useful
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Posted 8 months ago
Good clear site with good prices. My only beef is not with Plumbing Supplies Direct but with ParcelForce who were allocated to deliver. For some unexplicable reason they were unable to find my address!! I find this unbelievable as I have had hundreds of deliveries and very regular postman deliveries over the years. The address was exactly right on the package too, so no problem with that.
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Posted 8 months ago
Never used or heard of this supplier before, but their price for new pipe benders could not be matched plus free postage and packing. The product was delivered quickly although the wrong one was sent out, this was dealt with as soon as they were made aware. I had thrown the packaging away as well before realising the error. They arranged a collection and sent out another ( 24 hour post ) The thing that stands out is this suppliers customer service, they deal with matters straight away with no delays, and the best thing is they supply a phone number and answer it. First Class
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Posted 8 months ago
Required to replace toilet cistern flush button urgently as original had broken. Plumbing Supplies Direct had best market price and very reasonable prompt delivery cost. Thanks and well done guys. AJ
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Posted 8 months ago
Well pleased with product , good price,good delivery.
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Posted 8 months ago
very well delivered
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Posted 8 months ago
Item arrived promptly and was of good quality, thanks.
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Posted 8 months ago
First class service part was easy to fit just follow the instructions thank you 👍👍😄
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Posted 8 months ago
As a retired plumbing department sales assistant I found it was easy to deal with them and good delivery, will use them again in the future
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Posted 8 months ago
Very quick, very efficient and a good price too !
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Posted 8 months ago
They had the product that met my requirements and at a reasonable price. Easy to order and delivered as expected. I was waiting to leave a review until after the product had been installed, then I remembered that the review is for the company, not the product, so well done Plumbing Services Direct.
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Posted 8 months ago
Very competitive price and efficient service.
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Posted 8 months ago
Delivery on time .
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Posted 8 months ago
Fast delivery, item packaged well.
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Posted 8 months ago
Genuine part that should last at a reasonable price and fast delivery. Easy fix. If you have a slow to fill toilet with Siamp fittings try replacing this first.Split washers are not always visible at first inspection.
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Posted 8 months ago
Very impressed with the prompt and professional service and advice
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Posted 8 months ago
Order and received within a week excellent.
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Posted 8 months ago
Plumbing Supplies Direct is rated 4.6 based on 5,250 reviews