Plumbing Supplies Direct Reviews

Name: Plumbing Supplies Direct
Address: Coventry Road, Narborough, Leicestershire
Rating: 4.58

4.6 Rating 5,697 Reviews

89 %

of reviewers recommend Plumbing Supplies Direct

4.6

Based on 5,697 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Plumbing Supplies Direct 5 star review on 5th March 2026

Anonymous // 01/01/2019

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“Fast delivery good prices. First I've used them but will again.”

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Posted 11 months ago

“product arived on time undamaged”

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Posted 11 months ago

“Good Competitive price & very quick delivery at a reasonable price. Will definitely use again & recommend. Thank You”

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Posted 11 months ago

“Items were not available as advertised on website. Also I was not compensated for paying for a 1-3day delivery which was not honoured as the full order was not received with in that time. Also emails were not answered in a timely manner and I had to wait on telephone service for approximately half an hour to get the issue resolved which was frustrating as no one was answering and the prerecorded message kept repeating itself saying no one was available to answer the phone. Now I also have an upset customer that was expecting their job to be completed over the weekend and now it’s Tuesday, nearly a week later and I still haven’t yet received the items. Extremely poor service and experience. For me to use this organisation again serious compensation and discount is in order or else I will not be returning or recommending!”

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Posted 11 months ago

“Excellent delivery service and easy to order online, not fitted yet so can’t comment on the fan yet”

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Posted 11 months ago

“Good price and fast delivery”

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Posted 11 months ago

“As a multi maintenance builder hard to find like for likes but ordered part which everyone didn't seem to hold stock and was through my letterbox on a couple of days. Glad I found your site”

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Posted 11 months ago

“Competitive prices and prompt delivery”

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Posted 11 months ago

“Extremely reasonable prices, and postage costs.”

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Posted 11 months ago

“Easy purchase, Item as described though not used yet. Didn’t receive any notification of shipping but arrived in good time.”

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Posted 11 months ago

“Ordered part, efficient & prompt service.”

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Posted 11 months ago

“Not many companies have this any more so we were delighted to find it on Plumbing Supplies. Great price and very fast delivery.”

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Posted 11 months ago

“Fantastic service”

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Posted 11 months ago

“Great service,just the job!”

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Posted 11 months ago

“Eady to navigate site with a great choice of products. This Bristan shower caddy was at a very competitive price and, as we are replacing 2 bathrooms it was worth getting 2 at the same time...meant we also saved on carriage costs. The delivery arrived promptly, well within the expected timescale and the items were well packaged.”

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Posted 11 months ago

“Fast service. Everything came perfect. Thank you”

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Posted 11 months ago

“All good, with quick delivery 👍”

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Posted 11 months ago

“Quick turn around of parts delivery, fitted and repairs carried out within thre days.”

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Posted 11 months ago

“Excellent service. Ordered early afternoon, delivered next morning at 7.30am. Wished all companies were as efficient. Wouldn't hesitate to recommend.”

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Posted 11 months ago

“Arrived quickly, and priced well great service”

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Posted 11 months ago

Plumbing Supplies Direct is rated 4.6 based on 5,697 reviews