“Excellent price, communication and despatch. Fully repaired leaking toilet with new cistern seal and clip, and new flush pipe to toilet. Wished they'd stocked silicone grease though, would have ordered that as well as I had to get it from Screwfix which held me up a day as it wasn't in stock, and I'm not a believer in soaping rubber and plastic tubing to use as a lubricant as it is not water repellent like the grease. Will definitely use this company again and would highly recommend.”
“Really good prices and very quick delivery. I didn't do my homework properly and ordered the wrong toilet seat. Dave was helpful making sure I had the correct one and helped me with the return which was no problem. Anyone with a 'Taylor Wimpey house', you are likely to need a 'Roca Debba' (square) bog seat. ;-)”
“Worked first time, unlike the suspected fake part (exact same part number) I received from Amazon. Saw plumb has good reviews on Amazon and bought direct on their website, will use them in future.”
“I found it easy to find what I was looking for on the website, item arrived a few days later and was kept informed throughout by email. All in all, excellent service.”
“This company is brilliant , their customer service is second to none. The order is acknowldeg straight away and the order despatched the same day and packaged very well to protect the items ordered.
Well done to Dave for doing such a good job .”
“Delivery fine. However I contacted them twice about a return and I have heard nothing from them. I have an item I don’t need and I am currently stuck with it. Terrible after sales service”
Hi, I can see both messages and they where replied to within a few hours, please check your spam folder. for returns just send them back with a returns form that you can download from the contacts page.
Regards
