Pirates Cave Limited Reviews

Name: Pirates Cave Limited
Address: 6 Kendon Business Park, Maritime Close, ,, Rochester
Rating: 4.81

4.8 Rating 1,395 Reviews

97 %

of reviewers recommend Pirates Cave Limited

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Phone:

01634295233

Email:

customerservices@piratescave.co.uk

Location:

6 Kendon Business Park, Maritime Close, ,
Rochester
ME2 4JF

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Pirates Cave Limited 4 star review on 11th November 2016

Verified Customer

Pirates Cave Limited 5 star review on 30th June 2016

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service. Slight wait for some items to come in but I was kept informed.”

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Posted 2 years ago

“Fenders arrived promptly after ordering and it was a good deal. The fenders took a very long time to pump up (30mins) which is ok I suppose but advance info on that would be helpful as at first I thought they were faulty as 5 mins of pumping produced no visible change.”

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Posted 2 years ago

“No messing around got my order quickly, no delays!”

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Posted 2 years ago

“None nessesary”

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Posted 2 years ago

“Ordering on the web site was straightforward, The prices were reasonable and in line with other retailers. Delivery was prompt and products met specification”

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Posted 2 years ago

“It arrived, as ordered, on time”

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Posted 2 years ago

“good service”

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Posted 2 years ago

“Easy website and paint received within couple of days. Kept informed of when they would be delivered.”

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Posted 2 years ago

“Easy use web-site, simple checkout and parcel delivered on time. Will use Pirates Cave again.”

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Posted 2 years ago

“all good and prompt service”

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Posted 2 years ago

“I encountered Pirates Cave Chandlery for the first time at a boat show in Birmingham, buying a pair of boat shoes. They were quick to find a pair that fitted, pleasant and efficient.”

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Posted 2 years ago

“Good seller as described and on time With good packaging”

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Posted 2 years ago

“Ordered 3 items & was not told 2 was not available. Slow delivery service.”

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Posted 2 years ago

“Very good service and very informative.”

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Posted 2 years ago

“Great service on the whole, but it didn't arrive within the time scale on the website although a few days later I got an email to let me know there was delay. But on the whole it did arrive and I will use you again.”

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Posted 2 years ago

Thanks for the review, Grant! I will look into why there was a delay with the order to ensure it does not happen again. ^SF

Posted 2 years ago

“Mistakes happen to the best of us, fortunately, I was not in a hurry for the clock, but the problem was dealt with immediately and without further ado. PS your questionnaire asks if I would like to receive email communications, the options are YES and NO. No is a bit aggressive, No thank you would be an improvement.”

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Posted 2 years ago

Thank you for the review Beverley! Following your feedback, we have updated the answers to the questionnaire :-) ^Sam

Posted 2 years ago

“Arrived very quickly. Would be great if all your packaging was able to be recycled”

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Posted 2 years ago

Thanks for the feedback, Mike! We re-use or recycle all inbound packaging, but I will speak to our packaging team to ensure all our outbound packaging can also be recycled. ^Sam

Posted 2 years ago

“First class service”

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Posted 2 years ago

“They sent the wrong paint but they changed it over for the right paint within a few days. They would have got five stars if not for that mistake. I will order from them again.”

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Posted 2 years ago

“Seem very helpful”

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Posted 2 years ago

Pirates Cave Limited is rated 4.8 based on 1,395 reviews