Pines and Needles Reviews

4.2 Rating 2,466 Reviews
68 %
of reviewers recommend Pines and Needles
4.2
Based on 2,466 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 76%
Accurate And Undamaged Orders
Greater than 83%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Get Answers to Your Questions
Ask a question and get answers from people who are customers of Pines and Needles.
Read Pines and Needles Reviews

About Pines and Needles:

Pines and Needles are proud to present our range of Christmas Trees and Christmas Decorations. Feel the Christmas festivities come to life with our fresh and real Christmas Trees from our Online Store, where we will deliver straight to your door, letting you relax and enjoy your time with the family. We also provide a host of Christmas Tree services including Delivery, Installation and Decoration services, designed and built for our customers.

We also have over 30 Stores operating across London, as well as the South of England, where you can come and join us to pick the tree that suits you best. We will deliver your Christmas Tree to your door in perfect time for Christmas for you and your family to enjoy.

Note for 2020: We are fully COVID-19 compliant and operating as usual.

Visit Website

Phone:

0203 384 9420

Email:

sajel@pinesandneedles.com

Location:

123, Shirland Road, London
W9 2EW

Does Pines and Needles deliver on time?
(1 week ago)
Greater than 77% of reviewers feedback is Pines and Needles normally delivers on time.
(1 week ago)
B

Delivery - Fast

76.00%
Industry Average
This is an excellent service. I kept making changes in my order and they accommodated me every time. The tree was scheduled to be delivered between 8-1 and arrived at 10:45. The delivery men set it up for me. The tree is beautiful and smells delicious! This is a super company.
- Mary R.