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Pines and Needles Reviews

4.2 Rating 2,557 Reviews
68 %
of reviewers recommend Pines and Needles
4.2
Based on 2,557 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 73%
Accurate And Undamaged Orders
Greater than 84%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Refunds Process
Difficult
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About Pines and Needles:

Pines and Needles are proud to present our range of Christmas Trees and Christmas Decorations. Feel the Christmas festivities come to life with our fresh and real Christmas Trees from our Online Store, where we will deliver straight to your door, letting you relax and enjoy your time with the family. We also provide a host of Christmas Tree services including Delivery, Installation and Decoration services, designed and built for our customers.

We also have over 30 Stores operating across London, as well as the South of England, where you can come and join us to pick the tree that suits you best. We will deliver your Christmas Tree to your door in perfect time for Christmas for you and your family to enjoy.

Visit Website

Phone:

0203 384 9420

Email:

sajel@pinesandneedles.com

Location:

123, Shirland Road, London
W9 2EW

How do I contact Pines and Needles?
(1 week ago)
You can contact Pines and Needles by Email, Telephone and Live Chat.
(1 week ago)
98.04%
Industry Average
I am giving 5 stars because of the service I received from Tarik! After an unexpected outcome with the delivery of my tree, Tarik handled it extremely well and ensured all matters were dealt with promptly & efficiently! Thank you Tarik. The tree is also very beautiful & installation was very easy.
- Ruby
Excellent service, from my initial enquiry, answering my questions to help with order and delivery, to the tree's installation. Answered my queries regarding watering and after care. Tree in excellent condition and looking forward to decorating with the family. Two very helpful, cheerful elves and hardworking, too! (whose work was not yet done - 45 more deliveries to complete today!) I am sure Santa is very proud. best wishes to all.
- Michelle Beaumont
Good service, good quality tree
- Anne Murgai