Pharmaceutical Press Reviews

Name: Pharmaceutical Press
Address: 66-68 E Smithfield, , London, 66-68 E Smithfield, , London, London
Rating: 4.55

4.6 Rating 430 Reviews

89 %

of reviewers recommend Pharmaceutical Press

4.6

Based on 430 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Pharmaceutical Press:

Pharmaceutical Press produces the most comprehensive and trustworthy range of independent pharmaceutical information in the world. Our main publishing focus is the design, manufacture and therapeutic use of medicines, building a body of knowledge that can be relied upon by pharmacists, health and social care professionals worldwide.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Item received promptly, there was some issue with the invoice received but this was resolved quickly”

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Posted 3 weeks ago

“Admittedly, there was only one publication that I really wanted to get (BNF 88) and Pharmaceutical Press is probably the only surefire way to get this, but I was very pleased with the ordering process and delivery of the item when it was released.”

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Posted 1 month ago

“Easy to order,clear process and speedydelivery.”

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Posted 2 months ago

“It was quite easy ordering a book from the Pharmaceutical Press online and it was delivered to a neighbour's house for me to collect.”

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Posted 2 months ago

“Very efficient service”

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Posted 2 months ago

“Not a good service, thr BNF came long time later after the poyament and there was no communication that the items will be delayed - not happy withe the service, needs much more improvement.”

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Posted 2 months ago

Dear Mohammed Islam Thank you for your feedback. We appreciate all feedback to help us improve our service. According to our records, we can see you placed a pre-order for the BNF 88 & BNFc 2024/25 editions May 22nd 2024 (including our pre-publication 20% discount). Both titles were not due to be published until 12th September 2024 and this is why it took sometime for the order to make its way to you. We apologise for any inconvenience this may have caused. For future reference, we will take this back to our marketing team for future editions to include a definition of a pre-order and to include more information about when the title will publish. Please do not hesitate to contact us back if you have any further feedback to provide. Kind regards, Pharmpress.

Posted 2 months ago

“Kept me informed at every stage. Very efficient.”

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Posted 2 months ago

“Arrived as promised in good condition. Thanks!”

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Posted 2 months ago

“Both arrived promptly, one the day after the other. Could have saved costs and reduced carbon footprint by both being dispatched together. But other than that good service.”

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Posted 2 months ago

“We received notification in good time via email that we could order the BNF books. When the books were due to be dispatched, we received regular email updates re a delivery date. All very transparent and clear instructions. Thank you!”

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Posted 2 months ago

“Great service from ordering to delivery.”

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Posted 1 year ago

“My purchase was dispatched in good time and received in good condition. I received email and text notifications from point of purchase to delivery. Very pleased with the service.”

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Posted 1 year ago

“Fast and efficient service, kept me up to date from placing the order to receipt of my books. Thank you”

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Posted 1 year ago

“Delivery with PDP is awful. They don’t knock on the door or ring the bell, nor use their initiative to call when they can’t exactly find the location of the property. Then they just send it to the local shop, with a picture of the property taken to cover themselves, for you to collect. Not worth the £5 delivery charge.”

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Posted 1 year ago

Dear Customer, Thank you for your recent review. We apologise for the issues you experienced with your order and very well appreciate the feedback. Though these type of issues are rare and not a regular occurrence with our customers, this has been raised with DPD for future service improvement. If you have any further queries or issues, please do not hesitate to let us know. Kind regards, Pharmaceutical Press.

Posted 1 year ago

“I have used the Palliative Care Formulary regularly (and updates) since the first edition. An essential text for anyone working in palliative and end of life care. I was particularly impressed with the speed of delivery.”

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Posted 1 year ago

“Excellent reference source with case studies and questions throughout.”

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Posted 1 year ago

“I know, since 1-1-2020, we have the 'Brexit'. Is it possible, for customers outside UK, to tell them, there will be a customs clearance (duty/tax due on the shipment). I know, I have to deal with it, but I was surprised about the amount of money. The rest, thanks for the quick delvery.”

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Posted 1 year ago

“Received bnfc that was damaged during transit and PP sent one out the very next day. Couldn't have asked for any better service thank you.”

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Posted 1 year ago

“I was very happy with my order to Pharmaceutical Press and they are dealing with it as efficiently as they always do.”

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Posted 1 year ago

“i am happy with the service supplied”

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Posted 1 year ago

Pharmaceutical Press is rated 4.6 based on 430 reviews