Phairs Reviews

Name: Phairs
Address: 14 Blackstick RoadKillyhevlin Industrial Estate, Enniskillen
Rating: 4.74

4.7 Rating 3,404 Reviews

94 %

of reviewers recommend Phairs

4.7

Based on 3,404 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Phairs:

PHAIR'S FOR YOU
We bring popular and trusted brands, right to your door.
Although Phairs.com has just launched in 2020, we know eCommerce. We have been selling online since 2009.

PHAIR'S FOR THE FUTURE
We are expanding rapidly into a large number of categories such as house and home, garden & outdoor and many more. We are excited and would be delighted to be able to help you with your purchase.

Visit Website

Phone:

03300945072

Email:

customerservice@phairs.com

Location:

14 Blackstick RoadKillyhevlin Industrial Estate
Enniskillen
BT74 4EB

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“packaging was torn when arrived”

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Posted 2 years ago

“Four out of five items arrrived on time and were perfect. However, still trying to get a replacement for the fifth item that was unfortunately damaged on arrival. No-one’s fault, these things happen, hence only three stars.”

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Posted 2 years ago

“Great service, just a shame they didn’t more stock.”

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Posted 2 years ago

“I was happy with the box that I ordered except that a handle was missing.. that's disappointing.”

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Posted 2 years ago

Hello Adrienne Thank you for your review As explained the handle will be delivered in a separate package due to its length Kind Regards

Posted 2 years ago

“I have recently made my first purchase with Phairs and have an issue with a damaged item for which I await a resolution to the issue. I therefore think it is a bit soon to ask me for a review”

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Posted 2 years ago

“The purchase was simple, and delivery prompt and uncomplicated. All I wanted was a way to connect my 20mm mixer tap to a hosepipe, so assumed a Round Mixer Tap Connector, 20-25mm would do the job. It wasn't even big enough to fit on the tap properly! Much shoving and shifting about later, and tightening it really carefully, it looked like it was on, but came off as soon as I turned the tap on. How it's supposed to fit in a 25mm tap when it won't even go on a 20mm one, I don't know!”

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Posted 2 years ago

“I would suggest you check out my emails with you after I received the table top heater”

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Posted 2 years ago

“I am still waiting for your courier to deliver my purchase I have already informed you about this and I am waiting for a response from the courier who in turn will inform you ,not very pleased at the moment.It looks like I will ask for a refund as I am needing the grow bags .”

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Posted 2 years ago

“Excellent produce, the delivery service is shocking. Thanks”

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Posted 2 years ago

“Dealing with Phairs was ok The delivery via dpd was left in the wall outside, not good enough.”

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Posted 3 years ago

“I was informed that my delivery would be between the 27th of January and the 2nd of February, it's the 5th of February today and I still haven't received my goods. Whilst Phairs continue to use the utterly useless Evri l shall not be using them again. Had it been made clear that this was the delivery company then I wouldn't have ordered in the first place.”

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Posted 3 years ago

“I ordered a Elho plastic planter and it arrived out of shape - more of an oval than a round sadly. I think there wasn't enough packaging around it to protect it. I couldn't get back into shape but decided to keep it as I didn't want to wait for another one. However, it arrived on time and communication about the delivery was good.”

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Posted 3 years ago

“Good product marred by Phairs choice of delivery service. DPD are consistently poor. In this case having emailed to say they had delivered there was no sign. A neighbour (someone we don't know) struggled to our door the following day with a very soggy disintegrating package left on their doorstep. Phairs please rethink your delivery arrangements or I won't be ordering again”

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Posted 3 years ago

“The pots arrived with scratches on them not what I expected given what they cost”

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Posted 3 years ago

“Hairs I presume are great. Unfortunately my items are still awaiting delivery since Wednesday last. Only hope they are not lost or damaged.”

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Posted 3 years ago

“Quick delivery , booked for Wednesday PM , arrived Tuesday AM .”

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Posted 3 years ago

“Ordered x4 bird boxes with slate roofs. All 4 arrived damaged due to insufficient packaging for the product. Customer service reacted promptly and did try to offer a reduction. I declined and return was organised quickly after that. Products were good quality just unfortunate they arrived damaged.”

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Posted 3 years ago

“i ordered and you were chasing my report before the goods were even delivered, it took at least 7 days plus for the delivery. Not good”

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Posted 3 years ago

“Never received my order due to a call saying they only had part I decided to cancel but then no one knew it was cancelled.. so a big of a mix up”

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Posted 3 years ago

“Box badly damaged and items leaking.”

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Posted 3 years ago

Phairs is rated 4.7 based on 3,404 reviews